TDCX Inc. American Depositary Shares, each representing one - TDCX STOCK NEWS

TDCX Inc. has filed its annual report on Form 20-F for the fiscal year ended December 31, 2022, with the U.S. Securities and Exchange Commission. Shareholders can access the report via the investor relations section on the TDCX website or directly from the SEC. The company emphasizes its role in providing digital customer experience solutions across various sectors including fintech, gaming, and e-commerce. TDCX employs over 17,800 personnel across 28 campuses in Asia and globally, indicating a strong operational footprint. The firm is committed to corporate social responsibility, aiming to positively impact its customers and communities. For those who wish to obtain a hard copy of the report, requests can be made to Jason Lim with proof of ownership.

The latest report by TDCX highlights that 80% of ASEAN SMEs plan to innovate through digital tools within two years. The study reveals that SMEs have invested over USD 78 billion in digitalization over three years, with an additional USD 130 billion planned for the next three. Despite progress, 49% of SMEs have only digitalized a few functions, primarily focusing on digital marketing. Challenges persist in acquiring knowledge and training resources. A significant 84% of SMEs see value in collaborating with external tech providers for expertise, indicating strong demand for digital transformation. Major areas of concern include customer support issues, with 74% citing response speed as a key dissatisfaction factor. The report serves as a key resource for tech providers looking to engage with the rapidly evolving ASEAN SME landscape.

TDCX has released a report highlighting the digitalization ambitions of Southeast Asian SMBs, which plan to invest USD 130 billion in technology over the next three years. The report, titled ASEAN SMEs: Small Business, Big Opportunity for Tech Providers, indicates that 84% of SMBs seek external tech providers for digitalization support, particularly in data analytics. The Southeast Asian economy is projected to grow by 2.7% in 2023, with SMBs representing 97% of businesses in the region. Over the past three years, these businesses have already invested USD 78 billion in digital initiatives. Key challenges remain, including access to expertise and effective training. The report outlines a cooperative future where tech providers can capitalize on rising demand from SMBs for enhanced digital capabilities.

TDCX has launched its 28th campus in Ho Chi Minh City, Vietnam, enhancing its digital customer experience solutions for gaming and other sectors. This expansion aims to leverage Vietnam's growing outsourcing market, projected to reach US$650 million by 2027, with an annual growth rate of 10%.

The new facility supports a burgeoning gaming industry in Vietnam, expected to see 11.3 million users by 2027. TDCX intends to provide local employment opportunities and training, thereby contributing positively to the local outsourcing landscape.

TDCX Inc. (NYSE: TDCX) announced its financial results for Q4 and the full year ended December 31, 2022. The company reported total revenue of US$493.9 million, a 19.6% increase year-on-year. Profit for the period rose to US$78.0 million, up 1.1% year-on-year. For Q4 2022, total revenue was US$131.4 million, up 14.2% year-on-year, while profit dropped 13.3% to US$18.6 million due to a US$4.5 million foreign exchange loss. CEO Laurent Junique emphasized growth strategies and increased client acquisitions, signing up 415 new logos in 2022, more than double the previous year. The 2023 outlook anticipates revenue growth of 3% to 8%.

TDCX Inc. (NYSE: TDCX), a leading digital customer experience solutions provider, has announced its participation in the 19th CITIC CLSA Asean Forum on March 10, 2023. The presentation will be accessible via the investors.tdcx.com website. Headquartered in Singapore, TDCX focuses on transformative digital CX solutions, catering to sectors like fintech, gaming, and e-commerce. They are committed to corporate social responsibility and employ over 17,400 people across 27 campuses globally. TDCX's expertise positions it as a trusted partner for high-growth companies in Asia.

TDCX Inc. (NYSE: TDCX) is set to announce its fourth quarter and full year unaudited financial results on March 7, 2023, after the U.S. market closes. A conference call will occur on the same day at 7:30 PM U.S. Eastern Time. This call will be accessible via a live webcast, with further access details provided. The following day, March 8, 2023, the call replays at 8:30 AM Singapore/Hong Kong Time. TDCX, based in Singapore, specializes in digital customer experience solutions and has over 17,400 employees across 27 campuses globally.

TDCX has released a report indicating that 49% of fintechs view KYC (Know-Your-Customer) processes as their top challenge, exacerbated by inconsistent document sharing and underinvestment in technology. The report highlights that 55% of fintechs focus on customer-to-business interactions struggle more with KYC compliance. Despite the obstacles, only 21% of fintechs currently utilize data analytics for KYC, while 35% outsource these processes. TDCX is addressing these challenges through its CX Center of Excellence, aiming to improve KYC efficiency and overall customer experience, notably resulting in a 20% productivity boost for one client.

TDCX Inc. announced the launch of its first Digital CX Center of Excellence located at its Singapore headquarters. This center aims to enhance customer experience (CX) solutions through technology, focusing on hyper-personalized engagement in both physical and virtual environments, including the metaverse. Led by Ms. Angie Tay, the center will also develop best practices in data science to improve operational efficiency. Additionally, TDCX has established a new Corporate Venture Capital arm to invest in promising technologies such as AI and automation, further solidifying its position as a leader in the CX industry.