TaskUs Named a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment for the Third Consecutive Year
TaskUs (Nasdaq: TASK) has been named a Leader in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2025 for the third consecutive year. The company, which provides outsourced digital services and next-generation customer experience, received high marks across assessment criteria including vision, strategy, value delivered, and innovation.
The assessment highlighted TaskUs' comprehensive services across the Trust & Safety value chain, including:
- AI support services
- Real-time dashboarding
- Multiple technology provider partnerships
- Wellness-as-a-Service offering
Everest Group's recognition was based on TaskUs' comprehensive approach to content moderation, investments in employee well-being, and ability to scale high-quality services globally across social media, messaging apps, and various industries. The company was also recently recognized as a Leader in Data Annotation and Labeling and FCC Operations assessments.
TaskUs (Nasdaq: TASK) è stata nominata Leader nella valutazione PEAK Matrix® 2025 di Everest Group per i servizi di Trust and Safety per il terzo anno consecutivo. L'azienda, che offre servizi digitali in outsourcing e un'esperienza cliente di nuova generazione, ha ottenuto punteggi elevati in criteri quali visione, strategia, valore offerto e innovazione.
La valutazione ha evidenziato i servizi completi di TaskUs lungo l'intera catena del valore Trust & Safety, che includono:
- servizi di supporto basati su AI
- cruscotti in tempo reale
- partnership con diversi fornitori tecnologici
- offerta Wellness-as-a-Service
Il riconoscimento di Everest Group si basa sull'approccio integrato di TaskUs alla moderazione dei contenuti, sugli investimenti nel benessere dei dipendenti e sulla capacità di scalare servizi di alta qualità a livello globale in ambito social media, app di messaggistica e diversi settori. Recentemente, l'azienda è stata anche riconosciuta come Leader nelle valutazioni per Data Annotation and Labeling e FCC Operations.
TaskUs (Nasdaq: TASK) ha sido nombrada Líder en la evaluación PEAK Matrix® 2025 de Everest Group para Servicios de Confianza y Seguridad por tercer año consecutivo. La compañía, que ofrece servicios digitales externalizados y una experiencia de cliente de próxima generación, recibió altas calificaciones en criterios como visión, estrategia, valor entregado e innovación.
La evaluación destacó los servicios integrales de TaskUs a lo largo de la cadena de valor de Confianza y Seguridad, incluyendo:
- servicios de soporte con IA
- paneles en tiempo real
- múltiples asociaciones con proveedores tecnológicos
- oferta de Wellness-as-a-Service
El reconocimiento de Everest Group se basó en el enfoque completo de TaskUs para la moderación de contenido, las inversiones en el bienestar de los empleados y su capacidad para escalar servicios de alta calidad a nivel global en redes sociales, aplicaciones de mensajería y diversas industrias. Recientemente, la compañía también fue reconocida como Líder en evaluaciones de Anotación y Etiquetado de Datos y Operaciones FCC.
TaskUs (나스닥: TASK)는 에베레스트 그룹의 2025년 Trust and Safety Services PEAK Matrix® 평가에서 3년 연속 리더로 선정되었습니다. 차세대 고객 경험과 아웃소싱 디지털 서비스를 제공하는 이 회사는 비전, 전략, 제공 가치, 혁신 등 평가 기준에서 높은 점수를 받았습니다.
평가에서는 TaskUs가 Trust & Safety 가치 사슬 전반에 걸쳐 제공하는 종합 서비스가 강조되었으며, 여기에는 다음이 포함됩니다:
- AI 지원 서비스
- 실시간 대시보드
- 다수의 기술 공급업체 파트너십
- 웰니스 서비스 제공
에베레스트 그룹의 인정은 콘텐츠 모더레이션에 대한 TaskUs의 포괄적 접근 방식, 직원 복지에 대한 투자, 그리고 소셜 미디어, 메신저 앱 및 다양한 산업 전반에 걸쳐 고품질 서비스를 전 세계적으로 확장하는 능력에 기반합니다. 또한 이 회사는 최근 데이터 주석 및 라벨링, FCC 운영 평가에서도 리더로 인정받았습니다.
TaskUs (Nasdaq : TASK) a été désignée Leader dans l’évaluation PEAK Matrix® 2025 des services Trust and Safety par Everest Group pour la troisième année consécutive. L’entreprise, qui propose des services numériques externalisés et une expérience client de nouvelle génération, a obtenu d’excellentes notes selon plusieurs critères, notamment la vision, la stratégie, la valeur apportée et l’innovation.
L’évaluation a mis en avant les services complets de TaskUs tout au long de la chaîne de valeur Trust & Safety, comprenant :
- des services de support basés sur l’IA
- des tableaux de bord en temps réel
- plusieurs partenariats avec des fournisseurs technologiques
- une offre Wellness-as-a-Service
La reconnaissance d’Everest Group repose sur l’approche globale de TaskUs en matière de modération de contenu, ses investissements dans le bien-être des employés, ainsi que sa capacité à déployer des services de haute qualité à l’échelle mondiale, notamment sur les réseaux sociaux, les applications de messagerie et dans divers secteurs. L’entreprise a également été récemment reconnue comme Leader dans les évaluations de l’annotation et du labelling des données ainsi que des opérations FCC.
TaskUs (Nasdaq: TASK) wurde zum dritten Mal in Folge als Leader im Trust and Safety Services PEAK Matrix® Assessment 2025 von Everest Group ausgezeichnet. Das Unternehmen, das ausgelagerte digitale Dienstleistungen und kundenerlebnisorientierte Next-Generation-Services anbietet, erhielt hohe Bewertungen in den Kategorien Vision, Strategie, Wertschöpfung und Innovation.
Die Bewertung hob die umfassenden Dienstleistungen von TaskUs entlang der gesamten Trust & Safety-Wertschöpfungskette hervor, darunter:
- KI-gestützte Support-Services
- Echtzeit-Dashboards
- Partnerschaften mit mehreren Technologieanbietern
- Wellness-as-a-Service-Angebot
Die Anerkennung von Everest Group basiert auf TaskUs’ ganzheitlichem Ansatz zur Inhaltsmoderation, den Investitionen in das Wohlbefinden der Mitarbeiter sowie der Fähigkeit, hochwertige Services global über soziale Medien, Messaging-Apps und verschiedene Branchen hinweg zu skalieren. Kürzlich wurde das Unternehmen zudem als Leader in den Bewertungen für Datenannotation und -labeling sowie FCC-Operationen ausgezeichnet.
- Achieved Leader status in Trust and Safety Services assessment for third consecutive year
- Recognition in multiple Everest Group assessments demonstrates service diversification
- Strong positioning in content moderation and AI support services
- None.
TaskUs recognized as a Leader in Everest Group’s Trust & Safety Peak Matrix Assessment for the third consecutive year!
TaskUs' placement as a Leader in the Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2025 reflects its high measures across a broad range of assessment criteria, including vision and strategy, value delivered, and innovation and investments. The Assessment spotlights the company’s full spectrum of services across the Trust & Safety value chain, AI support services, real-time dashboarding, and partnerships with multiple technology providers. The report also highlights TaskUs’ Wellness-as-a-Service offering.
“Everest Group recognized TaskUs as a Leader in our Trust and Safety Services PEAK Matrix® 2025 because of its comprehensive approach to content moderation, strong investments in employee well-being, and ability to scale high-quality services globally across numerous social media and messaging apps, services, and industries,” said Abhijnan Dasgupta, Practice Director at Everest Group. “TaskUs’ AI support services, digital safety, and proactive risk management further sets it apart in a rapidly evolving landscape.”
"Receiving recognition from the Everest Group as a Leader in Trust and Safety Services for the third consecutive year is a testament to our vigilant workforce, which enables us to offer content moderation solution that truly places equal value on protecting moderators as it does on keeping platform users safe from harm," said Rachel Lutz-Guevara, Division Vice President of Trust and Safety at TaskUs. "We are committed to creating a secure online environment —one that allows users to express themselves safely and with digital civility—while continuing to invest in technology and people to instill trust, safeguard businesses and users, and prioritize the well-being of our client communities and team members."
TaskUs was also recently recognized as a Leader in Everest Group’s Data Annotation and Labeling (DAL) PEAK Matrix® Assessment 2024 and FCC Operations PEAK Matrix® Assessment 2024 and a Major Contender in Everest Group's Sales Services PEAK Matrix® Assessment 2024.
The full report is available here.
About TaskUs
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in fast-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, technology, financial services, and healthcare. As of December 31, 2024, TaskUs had a worldwide headcount of approximately 59,000 people across 28 locations in 12 countries, including
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250417000677/en/
Ramya Kumaraswamy
ramya.kumaraswamy@taskus.com
Source: TaskUs, Inc.
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