SentinelOne (NYSE: S) has appointed Mark Parrinello as Chief Sales Officer and Eran Ashkenazi as Chief Customer Officer, effective immediately. These promotions aim to enhance the company’s growth in the cybersecurity sector. Parrinello previously led global sales, expanding the company's presence across multiple regions, while Ashkenazi focused on maintaining high customer satisfaction, achieving a net promoter score of 70. Their leadership is expected to foster operational excellence and reinforce a customer-first culture as SentinelOne continues to innovate in autonomous cybersecurity technology.
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Mark Parrinello's promotion to Chief Sales Officer is expected to drive global sales growth.
Eran Ashkenazi’s promotion to Chief Customer Officer supports a commitment to high customer satisfaction, highlighted by an NPS of 70.
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Mark Parrinello Named Chief Sales Officer, Eran Ashkenazi Named Chief Customer Officer
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--
SentinelOne (NYSE: S), an autonomous cybersecurity platform company, today announced two executive promotions to further expand its C-suite. Mark Parrinello has been promoted to Chief Sales Officer, and Eran Ashkenazi has been promoted to Chief Customer Officer, effective immediately.
“Mark and Eran have played a pivotal role in contributing to SentinelOne’s growth across the globe,” said Nicholas Warner, COO, SentinelOne. “Mark’s unparalleled sales leadership, coupled with Eran’s unwavering customer-first mindset will deliver tremendous value to SentinelOne as we continue to make the world a safer place.”
Mr. Parrinello’s leadership has been a catalyst for growing SentinelOne’s global sales footprint. In his previous role as SVP of Global Sales, Mr. Parrinello led SentinelOne’s sales organization, expanding the company’s presence and segmentation across the Americas, EMEA, and APJ amid the company’s global expansion. As Chief Sales Officer, Mr. Parrinello will manage worldwide sales operations to deliver operational excellence and support SentinelOne’s overall growth.
“Cyberattacks are a daily occurrence in every part of the world, and enterprises must deploy solutions that enable them to stay ahead of intrusion attempts in real-time,” explained Parrinello. “At SentinelOne, our mission is to redefine cybersecurity by pushing the boundaries of autonomous technology to help protect the world’s largest and most critical businesses, and simplify their cybersecurity stack. I’m proud to lead one of the best sales teams in cybersecurity.”
Mr. Ashkenazi played an integral role in maintaining a best-in-class customer experience throughout SentinelOne’s growth. In his previous role as SVP of Global Support and Services, Mr. Ashkenazi scaled SentinelOne’s support and customer success functions, leading the company to achieve a net promoter score (NPS) of 70 and best-in-class gross retention rates. Mr. Ashkenazi was also responsible for creating and running the company’s global threat services, including its Managed Detection and Response (MDR) service, Vigilance MDR. As Chief Customer Officer, Mr. Ashkenazi will continue to ensure SentinelOne delivers an exceptional customer experience, and maintains its customer-first culture.
“Since our early days, I’ve had the privilege of spearheading SentinelOne’s commitment to delighting customers. Now, more than ever, it’s our mission to guide customers every step of the way on their cybersecurity digital transformation,” said Ashkenazi. “I’m excited to ensure our customers are protected and successfully reduce enterprise risk.”
About SentinelOne
SentinelOne’s cybersecurity solution encompasses AI-powered prevention, detection, response and hunting across endpoints, containers, cloud workloads, and IoT devices in a single autonomous XDR platform.
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