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RingCentral, Inc. develops AI-powered business communications and customer engagement software for voice, SMS, contact center, workforce engagement management, video collaboration, and messaging. Its updates commonly cover RingCX, AI Receptionist, AIR Pro, AI Conversation Expert, branded calling, RCS messaging, international SMS, and integrations that extend customer engagement across business phone, contact center, Microsoft Teams, and partner channels.
Company news also includes quarterly results, subscription revenue trends, cash flow, share repurchases, dividends, and product adoption across industries such as healthcare, financial services, legal, hospitality, construction, and business services.
RingCentral, Inc. (NYSE: RNG) announced new platform capabilities allowing users to embed AI, video, and social messaging into workflows without coding. Developers can gain insights into audio and video interactions, enhancing customer engagement. The platform offers new APIs for RingSense AI, Video SDK, and Social Messaging APIs, available to RingCentral Video Pro+™ and RingEX™ customers for free. The company also introduced RingCentral Workflow Builder for custom and automated workflows to enhance workplace efficiency and customer experiences.
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