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Indian Department of Telecommunications Grants Unified License to RingCentral

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RingCentral (NYSE:RNG) has received a Unified License to provide its Unified Communications as a Service (UCaaS) and Contact Center solutions in India. This makes RingCentral the first global cloud provider to offer compliant voice and unified cloud communications in the region. The move aims to support global organizations transitioning to cloud-based services, capitalizing on India’s rapid economic growth. The company will now build its domestic infrastructure and fulfill regulatory requirements before launching services.

Positive
  • Granted a Unified License for UCaaS and CCaaS in India.
  • First global cloud provider to offer compliant voice services in India.
  • Opens a significant market opportunity in a fast-growing economy.
  • Enhances competitive advantage for multinational organizations transitioning to the cloud.
Negative
  • None.

RingCentral will become the first global cloud provider to offer Unified Message, Video, Phone services for global clients with business in India

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration and contact center solutions, today announced that it has been granted a Unified License that will enable the company to provide its Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions in India, and will make RingCentral the first global cloud provider to offer fully compliant voice and other unified cloud communications in the country. RingCentral will offer global organizations of all sizes the ability to accelerate their transition to the cloud by giving them access to RingCentral’s Message Video Phone™ (MVP™) solutions globally, including India.

“India is one of the fastest growing economies in the world and a key strategic priority for us,” said Vlad Shmunis, founder, chairman, and CEO of RingCentral. “The Unified License from the Department of Telecommunications will enable us to provide our unified team messaging, video meetings, and cloud phone system to global organizations in India. We are extremely excited about this opportunity and grateful to the Indian Department of Telecommunications for the trust they have placed in us by granting us this license.”

Before launching service, RingCentral will complete the buildout of its domestic infrastructure in India, and work with the Indian Department of Telecommunications to ensure all routine regulatory requirements are met.

“This is a big win for RingCentral and gives them a major competitive advantage,” said Blair Pleasant, President & Principal Analyst of COMMfusion. “India is a complex market to crack and this opens up an important market for the company. More importantly, it provides new options for multinational organizations planning to move their legacy communications to the cloud and are looking to work with a leading UCaaS and CCaaS provider.”

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video,  the company's video meetings solution with team messaging that enables Smart Video Meetings; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

© 2021 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Contact Center, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.

Jyotsna Grover

jyotsna.grover@ringcentral.com

(650) 513-8712

Source: RingCentral, Inc.

FAQ

What does the Unified License mean for RingCentral's operations in India?

The Unified License allows RingCentral to provide its Unified Communications and Contact Center services in India, making it the first global cloud provider to offer such services in the country.

How will RingCentral's services impact businesses in India?

RingCentral's services will facilitate multinational organizations in transitioning their legacy communications to cloud-based solutions, enhancing efficiency and collaboration.

What is RingCentral's strategy for entering the Indian market?

RingCentral plans to build domestic infrastructure in India and comply with regulatory requirements before launching its services.

Why is India important for RingCentral's growth?

India, being one of the fastest-growing economies, represents a key strategic priority for RingCentral, offering significant market potential.

RINGCENTRAL, INC.

NYSE:RNG

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