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Overview
United Parks & Resorts Inc. (PRKS) is a global theme park and entertainment powerhouse renowned for its diverse portfolio of iconic brands including SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica. As one of the most recognized names in the leisure and entertainment industry, the company delivers an array of family-friendly, immersive experiences combined with educational presentations, interactive animal encounters, and thrilling rides that cater to all age groups.
Core Business and Revenue Model
The company primarily generates revenue through the sale of admission tickets, enhanced by in-park spending on food, merchandise, and specialty exhibits. United Parks strategically leverages its strong brand identities and innovative attractions to achieve high in-park per capita spending. This model, focused on recurring repeat visits and dynamic pricing initiatives, provides a resilient revenue stream despite seasonal fluctuations and variable weather conditions.
Operational Excellence and Brand Portfolio
United Parks operates a network of world-class theme parks across multiple markets, delivering entertainment that blends exhilarating rides with educational storytelling and animal care presentations. Each park is designed to offer high-quality guest experiences, from adrenaline-pumping roller coasters to up-close interactive animal exhibits, all of which are backed by comprehensive safety protocols and a commitment to guest satisfaction.
Animal Welfare, Rescue, and Conservation
A key differentiator for United Parks is its dedication to animal welfare and conservation. The company not only entertains but also educates visitors on the importance of wildlife conservation through live animal presentations and interactive exhibits. It has developed one of the largest zoological collections in the world and operates rescue teams that respond to emergencies, caring for thousands of animals over the decades. This commitment extends to renowned conservation programs and partnerships that promote research, rehabilitation, and the long-term welfare of diverse species.
Innovation and Guest Experience
Innovation is at the core of United Parks’ strategy. The company continually invests in state-of-the-art attractions and immersive experiences that blend creative storytelling, advanced technology, and interactive elements. Recent initiatives include groundbreaking rides and unique experiences that transport guests to different worlds – from the depths of the ocean to the mysteries of the Arctic. These initiatives are complemented by seasonal events and exclusive guest programs that enhance the overall visitor experience and build lasting memories.
Global Presence and Competitive Landscape
With a presence in key domestic markets and international destinations, United Parks is well-positioned in the global entertainment landscape. The company’s rich brand heritage and diversified portfolio allow it to cater to a wide range of demographics, positioning it favorably against competitors within the highly competitive theme park and leisure industry. Their operational strategies, including dynamic pricing, aggressive share repurchase programs, and continuous capital investments, underscore their expertise and ability to maintain market resilience.
Commitment to Quality and Safety
Quality, safety, and guest satisfaction are paramount at every United Parks location. Rigorous veterinary care, exceptional animal rescue operations, and adherence to industry-leading safety protocols form the backbone of the company’s operational framework. By ensuring that both the attractions and animal care standards are of the highest caliber, United Parks earns and maintains the trust of its guests and stakeholders.
Industry Recognition and Legacy
For nearly six decades, United Parks has been at the forefront of the entertainment industry, combining thrilling rides, immersive themes, and advanced animal care. The company’s legacy is built on award-winning attractions and events that not only entertain but also educate and inspire. Its achievements in guest experience, operational excellence, and animal conservation efforts are frequently recognized within the industry, further solidifying its reputation as a trusted and authoritative name in theme park entertainment.
Conclusion
United Parks & Resorts Inc. is more than just a collection of theme parks; it is a dynamic organization that successfully merges entertainment with education, animal welfare, and innovative guest experiences. Through its robust business model, strategic global positioning, and unwavering commitment to quality, the company continues to set high standards in the industry and provides a compelling case study in sustainable, experience-driven business operations.
- Iconic Brand Portfolio: Home to SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, and more.
- Diverse Revenue Streams: Ticket sales, in-park spending, and seasonal events enhance financial resilience.
- Commitment to Conservation: Leadership in animal rescue, rehabilitation, and conservation initiatives.
- Innovative Experiences: Continual investment in immersive attractions and guest-centric programs.
- Global Footprint: Extensive presence in key markets across the United States and abroad.
SeaWorld Orlando has achieved a historic milestone with its 1,000th manatee rescue, highlighting its important role in marine conservation since 1976. As one of only three critical care facilities in the nation, SeaWorld Orlando provides comprehensive care through temperature-controlled recovery pools and specialized veterinary teams.
In 2024, the facility rescued 61 manatees and successfully rehabilitated and returned 38 to their natural habitat. Through the Manatee Rescue & Rehabilitation Partnership (MRP), SeaWorld collaborates with federal, state, and nonprofit organizations to strengthen conservation efforts across Florida.
A notable success story involves Reckless and Churro, a mother-daughter pair rescued in 2022. After 20 months of intensive care, including 12 lifesaving procedures and 17,000 hours of specialized care, both were successfully rehabilitated. SeaWorld's rescue teams have aided over 41,000 sick, injured, and orphaned animals throughout their 60-year legacy.
SeaWorld and The Pinkfong Company are celebrating Baby Shark's 10th anniversary with exclusive live character experiences across all SeaWorld parks and a new animated music video. The celebration kicks off April 18 at SeaWorld San Diego, moves to Orlando on June 30, and concludes in San Antonio starting September 11.
The -time event features live character meet & greets with Baby Shark and Pinkfong, themed activities, food, merchandise, and a national sweepstakes offering Baby Shark merchandise and park tickets. A new 2-minute animated music video, launching April 30, will showcase Pinkfong and Baby Shark as veterinarians at SeaWorld, highlighting the park's rescue and rehabilitation efforts, particularly featuring baby turtle rescue operations.
SeaWorld San Diego has unveiled 'Jewels of the Sea: The Jellyfish Experience,' the largest standalone jellyfish exhibit in the country. The groundbreaking attraction features three distinct galleries showcasing various jellyfish species through over 15 aquariums, including one of the country's largest jellyfish cylinders.
The exhibit includes interactive displays exploring jellyfish biology, life cycles, and conservation. A partnership with Washed Ashore features a Lion's Mane Jellyfish sculpture made from marine debris to highlight ocean pollution awareness.
Visitors can enhance their experience with the exclusive Jelly Up-Close Tour, offering behind-the-scenes access to SeaWorld's jellyfish propagation program. The park is currently offering up to 55% savings on tickets, with Annual Passes starting at $11.50, providing unlimited visits with no blockout dates, exclusive event access, complimentary guest tickets, and in-park discounts.
SeaWorld Orlando has announced Expedition Odyssey, a groundbreaking Arctic-themed attraction set to open in Spring 2025. This innovative experience combines cutting-edge ride technology with real-world footage of Arctic wildlife, creating an immersive adventure through glaciers, tundra, and ocean depths.
The attraction features a revolutionary ride system with advanced motion capabilities, allowing guests to experience seamless movements while viewing authentic footage captured by award-winning cinematographers in remote Arctic locations. The experience includes encounters with polar bears, orcas, humpback whales, and other Arctic wildlife in their natural habitats.
With a height requirement of just 39 inches, the family-friendly attraction concludes with real-world encounters with live Arctic animals, including beluga whales and walruses. SeaWorld is offering up to 25% off on Annual Passes during their Spring Break Sale, which includes early ride access and exclusive perks.
SeaWorld San Antonio has unveiled Rescue Jr., a new interactive adventure zone designed for young visitors, particularly those aged three to five years old. The attraction, which opened on March 8, 2025, features multiple rides and play areas themed around the park's animal rescue and rehabilitation efforts.
The new zone includes several attractions: the Beach Rescue Racer, a 1,300-foot roller coaster shaped like a beach jeep (38-inch height requirement); Ocean Quest Express, a train ride adventure (36-inch requirement); Tide Pool Tumble (42-inch requirement); Seabird Swing (36-inch requirement); and the Ocean Rescue Carousel (42-inch requirement for independent riding).
To promote the new attraction, SeaWorld is offering a free Preschool Card for children ages three to five, providing unlimited admission throughout 2025. Additionally, the park is running a Spring Break promotion where visitors can get Aquatica access free with the purchase of a SeaWorld Pass.
SeaWorld San Antonio has announced the grand opening of Rescue Jr., a new interactive adventure zone, set to launch on March 8, 2025. The attraction features multiple rides and play areas designed to educate children about marine animal rescue and rehabilitation.
The attraction includes several key features:
- Beach Rescue Racer: A 1,000-foot roller coaster shaped like a beach jeep (38+ inches height)
- Ocean Quest Express: A train ride adventure (36+ inches)
- Tide Pool Tumble: A seaside-themed ride (42+ inches)
- Seabird Swing: A parasailing-themed giant swing (36+ inches)
- Ocean Rescue Carousel: A classic carousel (42+ inches to ride alone)
SeaWorld is offering a free Preschool Card for children ages 3-5, providing unlimited admission throughout 2025. Pass Members get exclusive early access on March 7, and the Preschool Card registration is available until March 31.
United Parks & Resorts (NYSE: PRKS) reported its Q4 and fiscal 2024 results, showing mixed performance. Q4 attendance decreased by 79,000 to 4.9 million guests, with total revenue declining 1.2% to $384.4 million. Net income fell by $12.2 million to $27.9 million.
For fiscal 2024, attendance slightly decreased by 0.3% to 21.5 million guests, while total revenue dipped 0.1% to $1,725.3 million. Net income decreased 2.9% to $227.5 million. The company achieved record in-park per capita spending of $36.46 and total revenue per capita of $80.07.
Weather significantly impacted results, with Hurricanes Debby, Helene, and Milton affecting approximately 432,000 guests throughout the year. The company completed a significant share repurchase program, buying back 9.4 million shares (15% of outstanding) for $482.9 million, and refinanced Term Loans resulting in $8 million annual interest savings.
SeaWorld San Diego has announced March 15 as the opening date for its new Jewels of the Sea: The Jellyfish Experience, with Annual Pass Members getting early preview access. The attraction, first of its kind at any SeaWorld park, features three unique galleries: Realm of Jellies, The Jellyfish Passage, and Medusa Gallery.
The exhibit includes one of the largest jelly cylinders in the country, a walk-through living archway filled with jellyfish, and an immersive LED room. Visitors can observe various species including moon jellies, pacific sea nettles, and upside-down jellyfish. The attraction showcases SeaWorld's conservation-focused jellyfish propagation program and offers an exclusive Jelly Up-Close Tour led by expert aquarists.
For a time, guests can purchase an Annual Pass and receive a free upgrade to the next tier, including unlimited visits and exclusive event access with no blockout dates.
SeaWorld Orlando announces expanded Seven Seas Food Festival with new performers and the return of Mardi Gras celebrations. The festival features an enhanced concert lineup with performances on Fridays, Saturdays, and Sundays at Bayside Stadium, including artists like Shaggy, ZZ Top, and The Commodores.
The Mardi Gras festivities will run on select dates from February 27 to March 9, transforming Wild Arctic Plaza into a New Orleans-style celebration with parades, street parties, and live jazz music. The event introduces new culinary offerings including King Cake Cupcake and Boudin Balls.
Visitors can purchase a 10-sample tasting lanyard for $75 or a 15-sample option for $90, with Pass Members eligible for 18 samples at the 15-sample price. The 2025 Fun Card, priced at $136.99, offers park admission through December 31, 2025, while Annual Pass holders can save up to 20% with additional benefits.
SeaWorld San Diego has announced its 2025 Summer Spectacular Concert Series lineup, featuring performances by iconic R&B, hip-hop, and rap artists from the '90s and early 2000s. The concert series will run every Saturday night from June 21 to August 23 at the Bayside Amphitheater.
The lineup includes renowned artists such as Soulja Boy, Bow Wow, Baby Bash, Waka Flocka Flame, and Yin Yang Twins. The series will also feature special events like the I Love the 90's Tour and Turnt Up Tour. All concerts are included with park admission, with options for premium reserved seating upgrades.
SeaWorld is offering Annual Pass Memberships starting at $13.50 monthly, providing unlimited park access, free parking, guest tickets, and exclusive benefits. Pass Members will also get early access to the new Jewels of the Sea: The Jellyfish Experience exhibit in Spring 2025.