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Overview
United Parks & Resorts Inc. (PRKS) is a global theme park and entertainment powerhouse renowned for its diverse portfolio of iconic brands including SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, Water Country USA, Adventure Island, and Aquatica. As one of the most recognized names in the leisure and entertainment industry, the company delivers an array of family-friendly, immersive experiences combined with educational presentations, interactive animal encounters, and thrilling rides that cater to all age groups.
Core Business and Revenue Model
The company primarily generates revenue through the sale of admission tickets, enhanced by in-park spending on food, merchandise, and specialty exhibits. United Parks strategically leverages its strong brand identities and innovative attractions to achieve high in-park per capita spending. This model, focused on recurring repeat visits and dynamic pricing initiatives, provides a resilient revenue stream despite seasonal fluctuations and variable weather conditions.
Operational Excellence and Brand Portfolio
United Parks operates a network of world-class theme parks across multiple markets, delivering entertainment that blends exhilarating rides with educational storytelling and animal care presentations. Each park is designed to offer high-quality guest experiences, from adrenaline-pumping roller coasters to up-close interactive animal exhibits, all of which are backed by comprehensive safety protocols and a commitment to guest satisfaction.
Animal Welfare, Rescue, and Conservation
A key differentiator for United Parks is its dedication to animal welfare and conservation. The company not only entertains but also educates visitors on the importance of wildlife conservation through live animal presentations and interactive exhibits. It has developed one of the largest zoological collections in the world and operates rescue teams that respond to emergencies, caring for thousands of animals over the decades. This commitment extends to renowned conservation programs and partnerships that promote research, rehabilitation, and the long-term welfare of diverse species.
Innovation and Guest Experience
Innovation is at the core of United Parks’ strategy. The company continually invests in state-of-the-art attractions and immersive experiences that blend creative storytelling, advanced technology, and interactive elements. Recent initiatives include groundbreaking rides and unique experiences that transport guests to different worlds – from the depths of the ocean to the mysteries of the Arctic. These initiatives are complemented by seasonal events and exclusive guest programs that enhance the overall visitor experience and build lasting memories.
Global Presence and Competitive Landscape
With a presence in key domestic markets and international destinations, United Parks is well-positioned in the global entertainment landscape. The company’s rich brand heritage and diversified portfolio allow it to cater to a wide range of demographics, positioning it favorably against competitors within the highly competitive theme park and leisure industry. Their operational strategies, including dynamic pricing, aggressive share repurchase programs, and continuous capital investments, underscore their expertise and ability to maintain market resilience.
Commitment to Quality and Safety
Quality, safety, and guest satisfaction are paramount at every United Parks location. Rigorous veterinary care, exceptional animal rescue operations, and adherence to industry-leading safety protocols form the backbone of the company’s operational framework. By ensuring that both the attractions and animal care standards are of the highest caliber, United Parks earns and maintains the trust of its guests and stakeholders.
Industry Recognition and Legacy
For nearly six decades, United Parks has been at the forefront of the entertainment industry, combining thrilling rides, immersive themes, and advanced animal care. The company’s legacy is built on award-winning attractions and events that not only entertain but also educate and inspire. Its achievements in guest experience, operational excellence, and animal conservation efforts are frequently recognized within the industry, further solidifying its reputation as a trusted and authoritative name in theme park entertainment.
Conclusion
United Parks & Resorts Inc. is more than just a collection of theme parks; it is a dynamic organization that successfully merges entertainment with education, animal welfare, and innovative guest experiences. Through its robust business model, strategic global positioning, and unwavering commitment to quality, the company continues to set high standards in the industry and provides a compelling case study in sustainable, experience-driven business operations.
- Iconic Brand Portfolio: Home to SeaWorld, Busch Gardens, Discovery Cove, Sesame Place, and more.
- Diverse Revenue Streams: Ticket sales, in-park spending, and seasonal events enhance financial resilience.
- Commitment to Conservation: Leadership in animal rescue, rehabilitation, and conservation initiatives.
- Innovative Experiences: Continual investment in immersive attractions and guest-centric programs.
- Global Footprint: Extensive presence in key markets across the United States and abroad.
C3, a CPG and culinary brands company led by Sam Nazarian, has announced a new collaboration with United Parks & Resorts (NYSE: PRKS), launching with TOMA at Busch Gardens Tampa Bay. TOMA, a Latin American cuisine brand by Sofia Vergara and Manolo Gonzalez Vergara, debuted during Howl-O-Scream and continues through Christmas Town until January 5.
The partnership aims to introduce C3's premium brands across United Parks' portfolio nationwide, offering elevated, chef-driven culinary options in a grab-and-go format. This collaboration allows C3 to reach new demographics while providing park visitors with diverse dining options between attractions. C3's brand portfolio includes Umami Burger, Krispy Rice, Sam's Crispy Chicken, and various other culinary concepts.
United Parks & Resorts Inc. (NYSE: PRKS) reported Q3 2024 financial results with attendance of 7.0 million guests, down 1.4% from Q3 2023. Total revenue was $545.9 million, decreasing 0.4%, while net income fell 3.1% to $119.7 million. The company achieved record in-park per capita spending of $35.42, up 1.6%. Results were impacted by hurricanes Debby and Helene. For the first nine months of 2024, total revenue reached a record $1,340.9 million, up 0.2%, with net income increasing 2.8% to $199.6 million. The company repurchased 4.1 million shares for $211.7 million in Q3 and increased its revolving credit facility from $390 million to $700 million.
SeaWorld San Diego has announced that Jewels of the Sea: A Jellyfish Experience will open in Spring 2025, featuring three unique galleries with various jellyfish species. The park also revealed plans to reinvent Journey to Atlantis, their first coaster, with new water elements, visual effects, and show elements. The jellyfish exhibit will include a 10-foot-tall acrylic archway, an 18-foot-tall jelly cylinder, and an immersive virtual gallery with LED digital video panels. 2025 Annual Passes are now available with up to 20% off, offering benefits like free parking, guest tickets, and VIP access to new attractions.
SeaWorld's Howl-O-Scream has secured the #2 spot in USA TODAY's 10Best Readers' Choice Awards for Best Theme Park Halloween Event. The event, taking place at SeaWorld parks in Orlando, San Antonio, and San Diego, features haunted houses, scare zones, and signature shows.
Each location offers unique attractions: Orlando features five haunted houses and seven scare zones; San Diego introduces new attractions like Circus of the Damned and Monster Stomp; San Antonio boasts six horror-filled haunts and eight Terror-tories. A Final Frenzy Sale is currently ongoing for Orlando and San Diego locations, while the event is included with park admission in San Antonio.
Busch Gardens Howl-O-Scream has been named the #1 Best Theme Park Halloween Event in USA TODAY's 10Best Readers' Choice Awards. The event, celebrating 25 years of fear, takes place at both Tampa Bay and Williamsburg locations, featuring haunted houses, scare zones, and shows.
Tampa Bay's event includes five haunted houses, including the new Shadows of Wonderland and enhanced Witch of the Woods, plus five new scare zones. Williamsburg's version offers five haunted houses, six terror-tories™, four shows, and six BOOze bars. Both parks offer nighttime thrill rides, including Williamsburg's new Loch Ness Monster: The Legend Lives On. A Final Frenzy Sale offers up to 60% off Tampa Bay tickets, while Williamsburg's event is included with park admission.
A collaborative effort between SeaWorld San Diego Rescue, the Vancouver Aquarium Marine Mammal Rescue Society (VAMMR), and Turtles Fly Too has successfully rehabilitated and released Moira, a loggerhead sea turtle, off the San Diego coast. The turtle was found cold-stunned in British Columbia in February 2024, with a core temperature of only 8°C. After months of rehabilitation, Moira, estimated to be 15-20 years old, was fitted with a satellite tracker before her release. This rescue marks only the second reported sighting of a loggerhead turtle in British Columbia, as these species typically inhabit tropical and subtropical waters.
Busch Gardens Tampa Bay and Williamsburg are expanding their Military Annual Pass program to include veterans alongside active duty military personnel. This -time offer provides veterans with unlimited admission through 2025, including free parking and no blockout dates. The passes can be purchased online at WavesOfHonor.com or at select military bases.
As part of the Waves of Honor Program, the parks also offer complementary single-day admission for active duty military and discounted admission for their families. During Veterans Day weekend, both parks will host flag raising ceremonies and feature special music and veteran recognition throughout the day.
SeaWorld has expanded its Military Annual Pass program to include veterans alongside active duty military personnel for a time. The pass offers unlimited admission with no blockout dates and free parking through 2025. Available for purchase at WavesOfHonor.com or select military bases, the program includes complementary single-day admission for active duty military and discounted admission for family members.
As part of Veterans Day celebrations, all SeaWorld parks will host special patriotic events featuring music and celebrations. This initiative is part of the broader Waves of Honor Program recognizing U.S. military service members and their families.
Busch Gardens Williamsburg is set to unveil North America's longest family inverted coaster, The Big Bad Wolf: The Wolf's Revenge, in 2025. This immersive attraction, located in the Octoberfest area, will be the park's eleventh coaster. Riders will experience 2,500 feet of track at speeds up to 40 mph, with a minimum height requirement of 42 inches (with companion) or 48 inches (without).
The coaster, manufactured by Bolliger & Mabillard, combines storytelling with family-friendly thrills in a Bavarian village setting. Park President Kevin Lembke emphasized the unique and immersive nature of the experience. The ride's name was chosen through a fan voting contest, honoring the legacy of a past attraction.
Busch Gardens Williamsburg will also celebrate its 50th year of operation in 2025 with various events throughout the year, including Mardi Gras, St. Patrick's Day Celebration, Food & Wine Festival, and Howl-O-Scream. Memberships for 2025 are now available, offering unlimited admission and exclusive benefits.
United Parks & Resorts is offering FREE admission to its parks for first responders and lineworkers following Hurricane Milton. First responders can redeem up to two free tickets online until October 31 at SeaWorld Orlando or Busch Gardens Tampa Bay, valid for one-time use at these parks, Aquatica Orlando, and Adventure Island Tampa Bay. Lineworkers' tickets are being distributed through utilities companies and can be redeemed at various parks nationwide.
CEO Marc Swanson expressed gratitude for their efforts in ensuring a quick and safe return to normalcy. The offer allows recipients to enjoy new and exciting attractions, animal experiences, and shows while being inspired to protect wildlife. Free tickets for both groups are valid through December 31, 2024.