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Ping An Health Supported the Official Release of the "Group Standards for Remote and Internet-Based Family Doctor Healthcare Services"

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Ping An Health (1833.HK) has supported the release of China's first 'Group Standards for Remote and Internet-Based Family Doctor Healthcare Services' in Beijing. The standards aim to enhance healthcare access under the Healthy China 2030 initiative by standardizing service processes, content, quality control, and safety measures for family doctor services.

Developed by over 30 leading medical experts, the Group Standards incorporate domestic and international practices. Ping An Health, the only company involved in drafting these standards, has implemented its '1-1-3-12' health management system through its Ping An Family Doctor brand, which serves over 14 million members with a 98% five-star feedback rate for online consultations.

The Group Standards will partner with AGPAL, aiming for recognition by ISQua as an international standard.

Ping An Health (1833.HK) ha supportato il rilascio dei primi 'Standard di Gruppo per i Servizi di Assistenza Sanitaria Familiare Remota e Basata su Internet' a Pechino. Gli standard mirano a migliorare l'accesso all'assistenza sanitaria nell'ambito dell'iniziativa Healthy China 2030, standardizzando i processi di servizio, i contenuti, il controllo della qualità e le misure di sicurezza per i servizi dei medici di famiglia.

Sviluppati da oltre 30 esperti medici di spicco, gli Standard di Gruppo incorporano pratiche nazionali e internazionali. Ping An Health, l'unica azienda coinvolta nella redazione di questi standard, ha implementato il suo sistema di gestione della salute '1-1-3-12' tramite il marchio Ping An Family Doctor, che serve oltre 14 milioni di membri con un tasso di feedback a cinque stelle del 98% per le consultazioni online.

Gli Standard di Gruppo collaboreranno con AGPAL, puntando a essere riconosciuti da ISQua come standard internazionale.

Ping An Health (1833.HK) ha apoyado la publicación de los primeros 'Estándares de Grupo para los Servicios de Atención Médica Familiar Remota y Basada en Internet' en Pekín. Los estándares tienen como objetivo mejorar el acceso a la atención médica bajo la iniciativa Healthy China 2030, estandarizando los procesos de servicio, el contenido, el control de calidad y las medidas de seguridad para los servicios de médicos de familia.

Desarrollados por más de 30 expertos médicos líderes, los Estándares de Grupo incorporan prácticas nacionales e internacionales. Ping An Health, la única empresa involucrada en la redacción de estos estándares, ha implementado su sistema de gestión de salud '1-1-3-12' a través de su marca Ping An Family Doctor, que atiende a más de 14 millones de miembros con una tasa de retroalimentación de cinco estrellas del 98% para las consultas en línea.

Los Estándares de Grupo se asociarán con AGPAL, con el objetivo de ser reconocidos por ISQua como un estándar internacional.

핑안 헬스 (1833.HK)는 베이징에서 중국 최초의 '원격 및 인터넷 기반 가정의료 서비스 그룹 표준' 발표를 지원했습니다. 이 표준은 2030 건강 중국 이니셔티브에 따라 서비스 프로세스, 내용, 품질 관리 및 가정의료 서비스의 안전 조치를 표준화하여 의료 접근성을 향상하는 것을 목표로 합니다.

30명이 넘는 주요 의료 전문가들이 개발한 이 그룹 표준은 국내 및 국제 관행을 포함하고 있습니다. 이 표준의 초안 작성에 참여한 유일한 회사인 핑안 헬스는 핑안 가정의 브랜드를 통해 '1-1-3-12' 건강 관리 시스템을 구현했으며, 이는 1400만 명 이상의 회원을 위해 온라인 상담에 대해 98%의 별 5점 피드백을 달성하고 있습니다.

그룹 표준은 AGPAL과 협력하여 ISQua에 의해 국제 표준으로 인정받기를 목표로 합니다.

Ping An Health (1833.HK) a soutenu la publication des premiers 'Normes de Groupe pour les Services de Médecine Familiale à Distance et Basés sur Internet' à Pékin. Ces normes visent à améliorer l'accès aux soins de santé dans le cadre de l'initiative Healthy China 2030 en standardisant les processus de service, le contenu, le contrôle de qualité et les mesures de sécurité pour les services des médecins de famille.

Développées par plus de 30 experts médicaux de premier plan, les Normes de Groupe intègrent des pratiques nationales et internationales. Ping An Health, la seule entreprise impliquée dans la rédaction de ces normes, a mis en œuvre son système de gestion de la santé '1-1-3-12' à travers sa marque Ping An Family Doctor, qui sert plus de 14 millions de membres avec un taux de satisfaction de 98% pour les consultations en ligne.

Les Normes de Groupe s'associeront avec AGPAL, visant à être reconnues par ISQua comme norme internationale.

Ping An Health (1833.HK) hat die Veröffentlichung der ersten 'Gruppenstandards für Fern- und Internetbasierte Hausarzt-Dienstleistungen' in Peking unterstützt. Die Standards zielen darauf ab, den Zugang zur Gesundheitsversorgung im Rahmen der Initiative Healthy China 2030 zu verbessern, indem sie die Serviceprozesse, Inhalte, Qualitätssicherung und Sicherheitsmaßnahmen für Hausarztdienstleistungen standardisieren.

Entwickelt von über 30 führenden medizinischen Experten, beinhalten die Gruppenstandards nationale und internationale Praktiken. Ping An Health, die einzige Firma, die an der Erstellung dieser Standards beteiligt war, hat ihr '1-1-3-12' Gesundheitsmanagementsystem über die Marke Ping An Family Doctor implementiert, die über 14 Millionen Mitglieder mit einer 98%igen Fünf-Sterne-Bewertung für Online-Konsultationen betreut.

Die Gruppenstandards werden in Partnerschaft mit AGPAL angestrebt, mit dem Ziel, von ISQua als internationaler Standard anerkannt zu werden.

Positive
  • Only company involved in drafting and releasing the national Group Standards
  • 14 million+ members in Ping An Family Doctor service
  • 98% five-star positive feedback rate for online consultations
  • WONCA accredited digital health platform
  • Partnership with AGPAL for international standard recognition
Negative
  • None.

HONG KONG and SHANGHAI, Dec. 31, 2024 /PRNewswire/ -- With Ping An Healthcare and Technology Company Limited's ("Ping An Good Doctor", "Ping An Health", or "the Company", Stock Code: 1833.HK) strategic support, and guidance from the General Practice Development Research Center of Peking University Health Science Center, The Chinese Aging Well Association and its Family Doctor Branch, the "Group Standards for Remote and Internet-Based Family Doctor Healthcare Services" (the "Group Standards") were unveiled at a conference in Beijing. The meeting announced the implementation of the year-long development of the Group Standard and explained its detailed provisions.

At the meeting, Ping An Health's Chairman and CEO, Li Dou, stated that the proposed solutions by the Group Standards are one of the recommended approaches for building a tiered diagnosis and treatment system. Li Dou believes it will be a strong supplement to the national efforts to improve healthcare access, enabling "major diseases to be treated within the same province, moderate illnesses at the city or county level, and common illnesses at the community level," in line with the Healthy China 2030 initiative.

First Nationwide Group Standards Aim to Enhance Healthcare Access

Under the Healthy China 2030 initiative, a series of supportive framework policies have introduced by national ministries and commissions. To better implement these policies, the Group Standards, as the first Group Standards in China for remote and internet-based family doctor healthcare services, aim to promote and expand the widespread adoption and development of family doctor contract services. By standardizing service processes, content, quality control, and safety measures, the Group Standards establish comprehensive and scientific benchmarks for service delivery. This will enhance public trust in online family doctor services, further enhancing the implementation of a tiered diagnosis and treatment system and establishing primary healthcare as a strong foundation for public health.

Developed by over 30 leading general practice medical experts in China, the Group Standards incorporate advanced domestic and international experience and technical practices. It undergoes extensive research, surveys, and practical validation, focusing on the core service content, quality evaluation systems, and information security protocols of family doctor services.

Ping An Family Doctor's Innovative Practices Drive High-Quality Development of Family Doctor Services

As the only company involved in drafting and releasing the Group Standards, Ping An Health draws on a decade of experience and insights in healthcare to continuously develop and strengthen its core family doctor services. In 2024, Ping An Health has further developed its flagship medical and health service brand "Ping An Family Doctor," and introduced the "1-1-3-12" one-stop, proactive health management services system, providing "proactive health management, effective chronic disease control, and whole-course disease management" for users. As of mid-2024, the number of Ping An Family Doctor's members exceeded 14 million, and the five-star positive feedback rate for online consultations exceeded 98%.

When sharing practical case studies, Zhang Jun, General Manager of Healthcare Operations Department of Ping An Health, stated that "we ensure continuous and professional training for our family doctor teams to ensure quality; operate digital health and internet service platform accredited by WONCA (World Organization of Family Doctors); and undergo service quality assessments by AGPAL (Australian General Practice Accreditation Limited), a globally renowned accreditation expert. We're extremely proud that our continuous dedication to perfecting Ping An Family Doctor's services has given rise to the Group Standards."

At the conference, Professor Fang Ningyuan of Shanghai Jiao Tong University encouraged widespread adoption and certification of the Group Standards. He presented plaques to the first group of participating organizations along with Professor Chi Chunhua, Director of the Research Center for General Practice Development at Peking University Health Science Center, and Hou Jieke, Senior Vice President of Ping An Health, marking the beginning of the Group Standards' practical implementation.

Looking forward, the Group Standards will partner with AGPAL, with the goal of achieving recognition as an international standard by The International Society for Quality in Health Care (ISQua). This collaboration will further contribute to realizing universal health coverage and the development of a national tiered diagnosis and treatment system.

 

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SOURCE Ping An Healthcare and Technology Company Limited

FAQ

What are the key features of Ping An Health's (1833.HK) new Group Standards for family doctor services?

The Group Standards standardize service processes, content, quality control, and safety measures for remote and internet-based family doctor healthcare services, establishing comprehensive benchmarks for service delivery.

How many members does Ping An Family Doctor (1833.HK) service have as of mid-2024?

Ping An Family Doctor service has exceeded 14 million members as of mid-2024.

What is Ping An Health's (1833.HK) satisfaction rate for online consultations?

Ping An Health's online consultations have achieved a five-star positive feedback rate exceeding 98%.

What is Ping An Health's (1833.HK) '1-1-3-12' system?

The '1-1-3-12' system is a one-stop, proactive health management services system providing proactive health management, effective chronic disease control, and whole-course disease management for users.

Which international accreditation does Ping An Health's (1833.HK) digital platform have?

Ping An Health's digital health and internet service platform is accredited by WONCA (World Organization of Family Doctors).

Ping An Healthcare & Technolog

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