PagerDuty Expands Portfolio With Products Designed to Drive Automation Across Capacity-Strained Enterprises
PagerDuty (NYSE:PD) announced the launch of two new products: PagerDuty Process Automation On Prem 4.0 and PagerDuty Runbook Automation. These offerings aim to enhance productivity and streamline IT processes, addressing the increasing demand for automation in digital operations. The On Prem version features improved security and distributed execution capabilities, while the Runbook Automation provides a SaaS alternative for automating runbook procedures. This release aligns with the company's mission to drive efficiency across enterprises.
- Introduction of PagerDuty Process Automation On Prem 4.0 with enhanced security and usability.
- Launch of PagerDuty Runbook Automation, offering a SaaS alternative for automated workflows.
- Addresses growing demand for automation in IT operations, enhancing productivity.
- None.
The PagerDuty Process Automation portfolio includes a new software as a service offering and features for automating IT processes for global environments
With the ongoing digitization of operations, application production has outpaced the capacity of technical workers including IT, SREs, and developers. The PagerDuty Process Automation portfolio, formerly known as the Rundeck® product line, allows enterprises to infuse automation into their business and IT operations, and adopt proactive and preventive approaches to digital operations across disparate environments. This enables strained DevOps and IT Engineers to spend less time on manual work and more time innovating.
“Successful companies need operations that function with cloud agility,” said
Version 4.0 of PagerDuty Process Automation includes new functionality that securely spans between a company’s disparate environments to enable execution of end-to-end processes, such as adding new customer accounts into globally deployed systems. PagerDuty Runbook Automation is a new Software as a Service based on PagerDuty Process Automation, focused on helping customers replace manual or disconnected tasks documented in runbooks or wikis with self-service automated workflows. These new offerings, as part of the PagerDuty Process Automation product suite, power PagerDuty’s mission to drive automation throughout the enterprise.
PagerDuty® Process Automation On Prem 4.0: The full platform powering the PagerDuty Process Automation portfolio, the newly released version 4.0 rolls up numerous security, stability, and usability enhancements. 4.0 brings significant enhancements in distributed execution capabilities. It’s now simple to securely handle incident response or service request use cases across large geographically distributed infrastructure, high-scale single tenant architectures, or where “zero trust” communication is mandated between secure environments.
“Traditional workload automation strategies are unable to meet the needs of evolving IT environments, which include cloud-native infrastructure, edge and Internet of Things deployments, and big data workloads. Digital business requires teams, inside and outside of IT, to embrace the real-time, event-driven orchestration of business services.” – Gartner ® via Market Guide for Service Orchestration and Automation Platforms
PagerDuty® Runbook Automation: This new Software as a Service offer based on the PagerDuty Process Automation platform enables customers to standardize and automate runbook procedures and delegate them as self-service operations. PagerDuty Runbook Automation lets customers get started quickly to deliver automated processes that are highly secure and available without having to manage automation infrastructure.
“We help a lot of customers migrate their services to the cloud. As a result, we work in many customer cloud environments across multiple providers,” said
To hear about these announcements in detail register for PagerDuty’s webinar “New Product Releases for Automating IT Processes in the Cloud and at Higher Scale”, happening on
Gartner, Market Guide for Service Orchestration and Automation Platforms, By
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