PagerDuty Announces Integration with Snowflake Trail to Improve Observability Workflows
PagerDuty (NYSE:PD) has announced the integration of its Operations Cloud with Snowflake Trail, a new set of observability capabilities from Snowflake. This integration aims to enhance incident management by enabling proactive management of data infrastructure, quality, and AI operations, potentially reducing downtime and costs. The integration leverages OpenTelemetry and open standards for seamless compatibility with popular observability and alert platforms.
Key features include automatic detection and diagnosis of disruptive events, mobilization of the right team members, and workflow automation. This collaboration is designed to improve operational efficiency and ensure real-time communication on critical metrics.
Executives from PagerDuty and Snowflake will discuss this integration at upcoming events, including Snowflake's Data Cloud Summit on June 5, 2024, and PagerDuty on Tour in San Francisco on June 11, 2024.
- Integration with Snowflake Trail enhances incident management capabilities.
- Potential for reduced downtime and operational costs.
- Leverages OpenTelemetry and open standards for broad compatibility.
- Automatic detection and diagnosis of disruptive events.
- Mobilizes the right team members efficiently.
- Improves operational efficiency.
- Ensures real-time communication on critical metrics.
- No direct financial data or projections provided.
- Potential dependency on Snowflake Trail's adoption and performance.
- The integration may require significant initial investment.
Insights
The integration of PagerDuty Operations Cloud with Snowflake Trail signifies a pivotal advancement in digital operations and observability. This collaboration leverages OpenTelemetry, an observability framework that facilitates the integration of various monitoring tools. For organizations handling substantial data, the ability to proactively manage incident responses is crucial. The combination ensures seamless incident detection and resolution, enhancing operational resilience. The integration also means reduced downtime and improved data quality, which are critical for maintaining efficient data operations. However, while the integration presents numerous advantages, its success hinges on its implementation across diverse infrastructures and teams. This collaboration's ability to minimize costs through enhanced data operations adds a practical benefit, likely appealing to a wide array of current and prospective customers.
From a financial perspective, the PagerDuty-Snowflake integration could potentially improve both companies' market positions. Enhanced incident response and management capabilities are likely to reduce costs associated with downtime and operational inefficiencies for their customers. This efficiency gain might translate into increased customer retention and acquisition. Moreover, the collaboration may spur revenue streams through cross-selling opportunities and integrated service offerings. However, investors should monitor how quickly and effectively these integrated solutions are adopted by the market, as this will be a key indicator of its financial impact. Any increase in the adoption rate would likely be reflected in future earnings reports, providing a tangible metric to gauge the success of this integration.
The PagerDuty Operations Cloud integrates with Snowflake Trail, new observability capabilities, to help resolve incident management issues rapidly and rescue costs
Snowflake Trail is built with OpenTelemetry and open standards so developers can integrate with popular observability and alert platforms, including PagerDuty’s comprehensive incident management platform. The combination of PagerDuty and Snowflake enables teams to quickly identify and resolve issues related to data infrastructure, data quality, AI operations and at the same time manage software costs.
“A proactive approach to managing large amounts of data requires digital operations management including triaging and real-time communication of data operational issues,” said Julia Fare, vice president of partnerships at PagerDuty. “Our expanded integration with Snowflake helps organizations enhance their data operations and further unlock the potential of their data infrastructures.”
The PagerDuty Operations Cloud automatically detects and diagnoses disruptive events, mobilizes the right team members to respond and automates infrastructure and workflows across an organization’s digital operations. By utilizing the PagerDuty Operations Cloud and Snowflake Trail, organizations can improve their operational efficiency, reduce downtime and ensure they effectively communicate with key stakeholders on important metrics that matter in real-time.
“Snowflake’s mission is to ensure that organizations can get the most value out of their data,” said Jeff Hollan, Head of Applications and Developer Platform at Snowflake. “By bringing the PagerDuty Operations Cloud into Snowflake Trail, organizations are better equipped to proactively identify quality issues before the data is ingested into critical systems, making it easier to quickly flag alerts as incidents, ultimately enabling organizations to run more effectively.”
To learn more about PagerDuty and Snowflake, please join PagerDuty’s CIO, Eric Johnson, and Snowflake’s CIO and Data Officer, Sunny Bedi, at Snowflake’s Data Cloud Summit on Wednesday, June 5, 2024. You can register for their session here.
- To become a Snowflake partner and get access to Snowflake’s self-service partner resources, please click here.
- To learn more about the PagerDuty partner program, please visit here.
- You can also hear more about PagerDuty and Snowflake at PagerDuty on Tour San Francisco, on June 11, 2024, at the Chase Center. You can register for the event here.
About PagerDuty Inc.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. More than half of the Fortune 500 and nearly
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240604808336/en/
Amberly Asay Janke
media@pagerduty.com
SOURCE PagerDuty
Source: PagerDuty
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