PagerDuty AIOps Harnesses the Power of AI, Built-in Automation, and the Company's Foundational Data Model to Transform Modern Operations for the Enterprise
PagerDuty, Inc. (NYSE:PD), a leader in digital operations management, announced the launch of PagerDuty AIOps, which automates incident response, achieving an impressive average of 87% noise reduction and delivering automated responses 9 times faster than previous solutions. This solution is designed for various teams including developers and IT operations, improving efficiency and reducing costs. Features include event correlation, advanced noise reduction, a visibility console, and integrations with over 700 platforms. PagerDuty AIOps aims to streamline IT processes, mitigate business risks, and support revenue growth amid increasing operational demands. The solution is now generally available, promising quick implementation and significant operational savings.
- Achieved 87% noise reduction and 9x faster incident response for early access customers.
- Designed for diverse teams including developers, NOCs, and ITOps.
- Offers end-to-end automation to enhance operational efficiency.
- Integrates with over 700 platforms, enhancing flexibility and effectiveness.
- Quick implementation with a short payback period, reducing operational costs.
- None.
Customers using PagerDuty AIOps saw an average of
The PagerDuty AIOps solution goes beyond servicing the needs of developers and distributed teams to also address operations teams including network operations centers (NOCs), site reliability engineers (SREs), and ITOps. Every moment wasted on unnecessary noise and manual diagnostic tasks delays incident response and puts both customer experience and revenue at risk. On average, customers who participated in the early access release for PagerDuty AIOps reduced noise by
PagerDuty AIOps includes:
- Event correlation, noise compression, and triage context functionality freeing SREs and information technology (IT) teams from managing multiple vendors and manual processes to a single powerful solution that drives to resolution quickly.
- End-to-end automation, from event ingestion through auto-remediation, to help teams shift from reactive to proactive by capturing and actioning critical events before they become value-destroying incidents.
- Advanced noise reduction features (available in our early access program) that group alerts across services and allow customers to leverage both defined rules and machine learning to only surface the incidents that matter.
- A visibility console that gives operations teams a single source of truth to monitor and quickly manage all incidents before major incidents occur with far-ranging business, IT, and financial impacts.
- Global Event Orchestration, a powerful decision engine to enrich and control routing or trigger self-healing actions.
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With more than 700 integrations on the PagerDuty Operations Cloud platform, teams can trust
PagerDuty's automation-led, people-centric AIOps solution to help save time and money.
“PagerDuty AIOps is a game-changing solution, delivering fast time-to-value for our early access customers and eliminating the need for difficult- and expensive-to-implement event management tools and AIOps offerings of the previous generation,” said
As enterprises seek to maximize efficiency with leaner teams, IT leaders are being asked to reduce total cost of operations ownership, support revenue growth and innovation, and mitigate risk to protect customer trust. Unlike other solutions in the market, PagerDuty AIOps is easy to implement and has a quick payback period without the burden of a drawn-out, expensive implementation.
Supporting Quotes
“With a growing number of events, minimizing noise and toil is imperative, especially as organizations aim to optimize their IT processes amid the current economic environment,” said Kiril Yurovnik, Technical Lead at Riskified. “We’ve been using PagerDuty’s Global Event Orchestration as part of the early availability program, and the results have been strong. Riskified has been able to scale noise reduction, especially from non-production environments, saving our team valuable time to spend innovating on what’s next.”
“PagerDuty solves our customers’ most mission-critical challenges, and delivers rapid value at every stage of operational maturity,” said
“IDC predicts that by 2026,
To learn more about PagerDuty AIOps, generally available this week, click here.
About
Forward-Looking Statements
This press release contains forward-looking statements, including statements regarding the expected availability of new functionality, including any anticipated benefits, results and future opportunities related thereto. These forward-looking statements are not guarantees of future performance and involve significant risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from results, performance or achievements expressed or implied by the forward-looking statements contained in this release. For a complete list and description of such risks and uncertainties, see the company’s Annual Report on Form 10-K, filed with the
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