Fusion Risk Management Appoints New Chief Customer Officer to Drive Enhanced Level of Customer Value
Fusion Risk Management, a leading provider of operational resilience and business continuity software, has appointed Lisa Schreiber as Chief Customer Officer. Schreiber, a veteran technology and professional services executive, joins Fusion's Executive Leadership Team to lead customer success, professional services, and support organizations.
With over 25 years of experience in technology, professional services, and risk management, Schreiber previously served as Chief Customer Officer at BlackLine (Nasdaq: BL) and held executive roles at Forcepoint, Oracle Corp. (NYSE: ORCL), GoldenGate Software, and Charles Schwab Inc.
CEO Michael Campbell emphasized Fusion's commitment to customer service and expressed enthusiasm for Schreiber's addition to the team. Schreiber aims to focus on anticipating customer needs, ensuring they maximize their investment in Fusion's software, and delivering value to their organizations.
Fusion Risk Management, un fornitore leader di software per la resilienza operativa e la continuità aziendale, ha nominato Lisa Schreiber come Chief Customer Officer. Schreiber, un'esperta dirigente nel settore della tecnologia e dei servizi professionali, entra a far parte del Team di Leadership Esecutiva di Fusion per guidare il successo dei clienti, i servizi professionali e le organizzazioni di supporto.
Con oltre 25 anni di esperienza nella tecnologia, nei servizi professionali e nella gestione dei rischi, Schreiber ha precedentemente ricoperto il ruolo di Chief Customer Officer presso BlackLine (Nasdaq: BL) e ha ricoperto ruoli dirigenziali in Forcepoint, Oracle Corp. (NYSE: ORCL), GoldenGate Software e Charles Schwab Inc.
Il CEO Michael Campbell ha sottolineato l'impegno di Fusion per il servizio clienti e ha espresso entusiasmo per l'aggiunta di Schreiber al team. Schreiber mira a concentrarsi sull'anticipazione delle esigenze dei clienti, garantendo che massimizzino il loro investimento nel software di Fusion e fornendo valore alle loro organizzazioni.
Fusion Risk Management, un proveedor líder de software de resiliencia operativa y continuidad empresarial, ha designado a Lisa Schreiber como Chief Customer Officer. Schreiber, una veterana ejecutiva en tecnología y servicios profesionales, se une al Equipo de Liderazgo Ejecutivo de Fusion para liderar el éxito del cliente, los servicios profesionales y las organizaciones de apoyo.
Con más de 25 años de experiencia en tecnología, servicios profesionales y gestión de riesgos, Schreiber anteriormente se desempeñó como Chief Customer Officer en BlackLine (Nasdaq: BL) y ocupó cargos ejecutivos en Forcepoint, Oracle Corp. (NYSE: ORCL), GoldenGate Software y Charles Schwab Inc.
El CEO Michael Campbell enfatizó el compromiso de Fusion con el servicio al cliente y expresó entusiasmo por la incorporación de Schreiber al equipo. Schreiber tiene como objetivo centrarse en anticipar las necesidades de los clientes, asegurando que maximicen su inversión en el software de Fusion y brindando valor a sus organizaciones.
Fusion Risk Management는 운영 탄력성과 비즈니스 연속성 소프트웨어의 선두 제공업체로서 리사 슈라이버를 Chief Customer Officer로 임명했습니다. 슈라이버는 기술 및 전문 서비스 분야의 베테랑 경영자로, 고객 성공, 전문 서비스 및 지원 조직을 이끌기 위해 Fusion의 경영진 팀에 합류합니다.
기술, 전문 서비스 및 위험 관리 분야에서 25년 이상의 경력을 보유한 슈라이버는 이전에 BlackLine(Nasdaq: BL)에서 Chief Customer Officer로 근무했으며, Forcepoint, Oracle Corp.(NYSE: ORCL), GoldenGate Software 및 Charles Schwab Inc.에서 경영직을 맡았습니다.
CEO 마이클 캠벨은 고객 서비스에 대한 Fusion의 약속을 강조하며 슈라이버의 팀 합류에 대한 기대를 표명했습니다. 슈라이버는 고객의 요구를 미리 파악하여 Fusion 소프트웨어에 대한 투자를 극대화하고 고객의 조직에 가치를 제공하는 데 집중할 계획입니다.
Fusion Risk Management, un fournisseur leader de logiciels de résilience opérationnelle et de continuité des activités, a nommé Lisa Schreiber au poste de Chief Customer Officer. Schreiber, une dirigeante chevronnée dans le domaine de la technologie et des services professionnels, rejoint l'équipe de direction exécutive de Fusion pour diriger le succès client, les services professionnels et les organisations de support.
Avec plus de 25 ans d'expérience dans les domaines de la technologie, des services professionnels et de la gestion des risques, Schreiber a précédemment occupé le poste de Chief Customer Officer chez BlackLine (Nasdaq: BL) et a occupé des rôles exécutifs chez Forcepoint, Oracle Corp. (NYSE: ORCL), GoldenGate Software et Charles Schwab Inc.
Le PDG Michael Campbell a souligné l'engagement de Fusion envers le service client et a exprimé son enthousiasme pour l'ajout de Schreiber à l'équipe. Schreiber vise à anticiper les besoins des clients, à s'assurer qu'ils maximisent leur investissement dans le logiciel de Fusion et à apporter de la valeur à leurs organisations.
Fusion Risk Management, ein führender Anbieter von Software für operative Resilienz und Geschäftskontinuität, hat Lisa Schreiber zur Chief Customer Officer ernannt. Schreiber, eine erfahrene Führungskraft in der Technologie- und Dienstleistungsbranche, tritt dem Executive Leadership Team von Fusion bei, um den Kundenerfolg, die professionellen Dienstleistungen und die Support-Organisationen zu leiten.
Mit über 25 Jahren Erfahrung in den Bereichen Technologie, professionelle Dienstleistungen und Risikomanagement war Schreiber zuvor Chief Customer Officer bei BlackLine (Nasdaq: BL) und hatte Führungspositionen bei Forcepoint, Oracle Corp. (NYSE: ORCL), GoldenGate Software und Charles Schwab Inc.
CEO Michael Campbell betonte das Engagement von Fusion für den Kundenservice und äußerte Begeisterung über Schreibers Aufnahme ins Team. Schreiber plant, sich darauf zu konzentrieren, die Bedürfnisse der Kunden vorherzusehen, sicherzustellen, dass sie ihre Investitionen in die Software von Fusion maximieren, und Werte für ihre Organisationen zu liefern.
- Appointment of experienced executive Lisa Schreiber as Chief Customer Officer
- Strengthening of customer success, professional services, and support teams
- Potential for improved customer experience and value delivery
- None.
Proven Tech Exec Joins Fusion’s Leadership Team to Enhance Customer Success, Professional Services, and Support During Next Stage of Growth
“Delivering the best service to our customers has always been core to our mission at Fusion, and we are thrilled to bring an executive of Lisa’s caliber on board as Chief Customer Officer to double down on that focus,” said Michael Campbell, CEO of Fusion. “As the leader in continuity and resilience platforms, we have a strong commitment to ensuring that our customers are successful, and we look forward to the new ideas, best practices, and extensive customer focus that Lisa brings to these critical teams.”
Schreiber has over 25 years of experience in technology, professional services, and risk management. Most recently, she served as Chief Customer Officer at BlackLine (Nasdaq: BL), a global enterprise software company that develops cloud-based services to automate and control the financial close process. Prior to Blackline, Schreiber was Chief Customer Success Officer at Forcepoint, a cybersecurity software company, and held previous executive leadership roles at Oracle Corp. (NYSE: ORCL), GoldenGate Software, and Charles Schwab Inc.
“Fusion has established itself as the market leader, with a proven dedication to innovation and to its customers, and I am thrilled to join the company that’s leading the way for continuity and resilience technology,” said Schreiber. “Our global customer base relies on the dynamic, integrated Fusion platform to plan and execute resilience programs in today’s interconnected world. By focusing on and anticipating the needs of our customers, we will ensure they maximize their investment in our software, deliver value to their organizations, and have an improved customer experience, enabling Fusion to deliver new advantages across our markets.”
Schreiber graduated from the University of
About Fusion Risk Management, Inc.
Fusion Risk Management is a leading provider of operational resilience and business continuity software that empowers our customers to be agile in times of cascading crises. We help organizations proactively identify challenges and build the right strategies to face growing threats, ensuring their operations can bend but not break when managing disruptions. More than 400 global organizations rely on Fusion’s solutions to unify risk across their enterprise, make data-driven decisions, and work seamlessly with their critical third parties. Learn more at www.fusionrm.com.
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Articulate Communications for Fusion Risk Management
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Source: Fusion Risk Management, Inc.
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