ServiceNow Partners With Databricks to Deliver Zero Copy Integration That Supercharges Machine Learning and AI Capabilities
ServiceNow (NYSE: NOW) and Databricks announced a Zero Copy partnership to enhance machine learning and AI capabilities. The partnership leverages Databricks' Delta Sharing to enable high-bandwidth, bi-directional, and secure integration between the platforms. This integration allows Databricks customers to access data within ServiceNow's RaptorDB database, while ServiceNow customers can access Databricks' data to trigger workflows. The collaboration will enable customers to build custom GenAI applications and deploy AI-driven workflows that combine Databricks' AI capabilities with ServiceNow's workflow automation. The integration will be available to joint customers in the coming months.
ServiceNow (NYSE: NOW) e Databricks hanno annunciato una partnership Zero Copy per migliorare le capacità di machine learning e intelligenza artificiale. La partnership sfrutta il Delta Sharing di Databricks per abilitare un'integrazione ad alta larghezza di banda, bi-direzionale e sicura tra le piattaforme. Questa integrazione consente ai clienti di Databricks di accedere ai dati nel database RaptorDB di ServiceNow, mentre i clienti di ServiceNow possono accedere ai dati di Databricks per attivare flussi di lavoro. La collaborazione permetterà ai clienti di costruire applicazioni GenAI personalizzate e implementare flussi di lavoro guidati dall'AI che combinano le capacità AI di Databricks con l'automazione dei flussi di lavoro di ServiceNow. L'integrazione sarà disponibile per i clienti comuni nei prossimi mesi.
ServiceNow (NYSE: NOW) y Databricks anunciaron una asociación Zero Copy para mejorar las capacidades de aprendizaje automático e inteligencia artificial. La colaboración aprovecha el Delta Sharing de Databricks para permitir una integración de alta capacidad, bidireccional y segura entre las plataformas. Esta integración permite a los clientes de Databricks acceder a los datos en la base de datos RaptorDB de ServiceNow, mientras que los clientes de ServiceNow pueden acceder a los datos de Databricks para activar flujos de trabajo. La colaboración permitirá a los clientes construir aplicaciones GenAI personalizadas e implementar flujos de trabajo impulsados por IA que combinan las capacidades de IA de Databricks con la automatización de flujos de trabajo de ServiceNow. La integración estará disponible para los clientes conjuntos en los próximos meses.
ServiceNow (NYSE: NOW)와 Databricks는 머신러닝 및 AI 기능을 향상시키기 위한 제로 카피 파트너십을 발표했습니다. 이 파트너십은 Databricks의 Delta Sharing을 활용하여 플랫폼 간의 고속, 양방향 및 안전한 통합을 가능하게 합니다. 이 통합을 통해 Databricks 고객은 ServiceNow의 RaptorDB 데이터베이스 내의 데이터에 액세스할 수 있으며, ServiceNow 고객은 Databricks의 데이터에 접근하여 작업 흐름을 실행할 수 있습니다. 이 협력은 고객이 맞춤형 GenAI 애플리케이션을 구축하고 Databricks의 AI 기능과 ServiceNow의 작업 흐름 자동화를 결합한 AI 기반 작업 흐름을 배포할 수 있도록 합니다. 이 통합은 향후 몇 달 안에 공동 고객에게 제공될 예정입니다.
ServiceNow (NYSE: NOW) et Databricks ont annoncé un partenariat Zero Copy pour améliorer les capacités d'apprentissage automatique et d'intelligence artificielle. Ce partenariat tire parti du Delta Sharing de Databricks pour permettre une intégration à haute bande passante, bidirectionnelle et sécurisée entre les plateformes. Cette intégration permet aux clients de Databricks d'accéder aux données dans la base de données RaptorDB de ServiceNow, tandis que les clients de ServiceNow peuvent accéder aux données de Databricks pour déclencher des workflows. La collaboration permettra aux clients de créer des applications GenAI personnalisées et de déployer des workflows alimentés par l'IA qui combinent les capacités d'IA de Databricks avec l'automatisation des workflows de ServiceNow. L'intégration sera disponible pour les clients communs dans les mois à venir.
ServiceNow (NYSE: NOW) und Databricks haben eine Zero-Copy-Partnerschaft angekündigt, um die Möglichkeiten von Machine Learning und KI zu verbessern. Die Partnerschaft nutzt das Delta Sharing von Databricks, um eine hochbandbreitige, bidirektionale und sichere Integration zwischen den Plattformen zu ermöglichen. Diese Integration erlaubt es den Kunden von Databricks, auf Daten innerhalb der RaptorDB-Datenbank von ServiceNow zuzugreifen, während Kunden von ServiceNow auf die Daten von Databricks zugreifen können, um Workflows auszulösen. Die Zusammenarbeit ermöglicht es den Kunden, benutzerdefinierte GenAI-Anwendungen zu erstellen und KI-gesteuerte Workflows zu implementieren, die die KI-Fähigkeiten von Databricks mit der Workflow-Automatisierung von ServiceNow kombinieren. Die Integration wird in den kommenden Monaten für gemeinsame Kunden verfügbar sein.
- Partnership enables bi-directional data exchange between platforms
- Enhanced AI and machine learning capabilities through integration
- Customers can build and deploy custom GenAI applications
- Integration with Databricks expands ServiceNow's workflow automation capabilities
- Integration not immediately available, launching in coming months
Insights
Databricks’ Delta Sharing will enable ServiceNow to offer Zero Copy, high-bandwidth, bi-directional, and secure integration with the Databricks Data Intelligence Platform so customers can turn data into instant, AI-powered action
Bi-directional data exchange with the Zero Copy integration will allow Databricks customers to access data within the ServiceNow platform via ServiceNow’s RaptorDB high-performance database to analyze, enhance, and combine different sets of company data. Additionally, ServiceNow customers will be able to access rich data and insights from Databricks to trigger workflows in ServiceNow.
Databricks will also enable ServiceNow customers to build, test, and deploy custom GenAI applications tailored to their unique business needs. The partnership also amplifies ServiceNow’s agentic AI workflow capabilities. Customers will be able to design and deploy AI-driven workflows on the ServiceNow platform that combine Databricks’ AI capabilities with ServiceNow’s workflow automation, creating predictive and self-optimizing business processes. This includes training custom models from Databricks and integrating them into the ServiceNow platform.
“ServiceNow is transforming how organizations leverage and operationalize data through our partnership with Databricks. By providing more integration options, we are empowering customers to achieve unprecedented operational efficiency and agility,” said Jon Sigler, senior vice president of Platform and AI at ServiceNow. “Advanced data platforms have become essential to meeting today’s GenAI demands. Our partnership with Databricks enriches workflows and enables businesses to build tailored AI solutions that drive informed decision making and turn insights into action.”
“We’re thrilled to partner with ServiceNow as it adopts Delta Sharing for bi-directional zero copy data integration,” said Michael Kiermaier, vice president of Business Strategy and Operations at Databricks. “Line-of-business teams can now take actions based on insights generated by their data teams, with confidence that their enterprise data is accurate, governed, and secure. As more companies look to create agentic systems leveraging their unified enterprise data, we look forward to working with ServiceNow to help our customers unlock the power of data intelligence.”
The partnership will augment the launch of Workflow Data Fabric, which is forging a new generation of AI-fueled productivity for the enterprise. Workflow Data Fabric is an enhanced integrated data layer that unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time, secure access to data from any source. Through the Zero Copy Delta Sharing partnership with established data intelligence leader, Databricks, customers can activate ServiceNow workflows directly within these ecosystems, helping bridge the gap between insights and actions to harness the full potential of their data estate. Enterprise customers now have the ability to combine the power of Databricks’ Data Intelligence Platform and ServiceNow’s Now Platform to take control of their data and put it to work with AI.
Availability
- ServiceNow’s Zero Copy integration with Databricks will be available to joint customers in the coming months.
Additional Information
- Learn how ServiceNow is helping companies connect, understand, and act on data across the enterprise with Workflow Data Fabric.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com.
About Databricks
Databricks is the Data and AI company. More than 10,000 organizations worldwide — including Block, Comcast, Condé Nast, Rivian, Shell and over
ServiceNow Forward Looking Statements
This press release contains “forward looking statements” about the expectations, beliefs, plans, and intentions relating to releasing a new Zero Copy integration. Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Forward looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, ServiceNow’s results could differ materially from the results expressed or implied by the forward looking statements made. ServiceNow undertakes no obligation, and does not intend, to update the forward looking statements. Factors that may cause actual results to differ materially from those in any forward looking statements include: (i) delays and unexpected difficulties and expenses in executing the partnership or delivering the product capabilities and offerings, (ii) changes in the regulatory landscape related to AI and (iii) uncertainty as to whether sales will justify the investments in the product capabilities and offerings. Further information on factors that could affect ServiceNow’s financial and other results is included in the filings ServiceNow makes with the Securities and Exchange Commission from time to time.
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Media Contacts:
ServiceNow
Theresa Ianni
216-544-6817
press@servicenow.com
Databricks
Lindsay Life
press@databricks.com
Source: ServiceNow
FAQ
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