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NICE Ltd - NICE STOCK NEWS

Welcome to our dedicated page for NICE news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on NICE stock.

NICE Ltd. (NICE) is an Israel-based company that excels in the development and provision of advanced contact center software, telephone voice recording, data security, surveillance, and robotic process automation. As an enterprise software company, NICE Ltd. serves critical markets including customer engagement and financial crime and compliance.

NICE's innovative solutions are built on robust data analytics, offering both cloud-based and on-premises infrastructure options. In the realm of customer engagement, the company's CXone platform stands out, delivering comprehensive solutions focused on contact center software and workforce engagement management (WEM). Key offerings within this suite include digital self-service, customer journey and experience optimization, and compliance solutions.

The Workforce Engagement Management products from NICE Ltd. leverage data and AI analytics to enhance call center efficiency. These tools aid in call volume forecasting and agent scheduling, ensuring optimal performance and customer satisfaction.

In the financial crime and compliance sector, NICE provides industry-leading services in risk and investigation management, fraud prevention, anti-money laundering, and compliance solutions. These offerings help organizations mitigate risks and adhere to regulatory standards effectively.

Recent achievements and ongoing projects highlight NICE's commitment to innovation and excellence, with the company continually updating its product lines to incorporate the latest technological advancements. Partnerships with key industry players further bolster NICE's market position, ensuring the delivery of cutting-edge solutions to its global customer base.

For investors looking to stay updated on NICE Ltd.'s performance and developments, the latest news and updates offer valuable insights into the company's strategic initiatives and market movements.

News

NICE Inform Elite Wins ASTORS Award for Best 911 Center Solution

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NICE receives platinum award for automating 911 Quality Assurance, improving staff retention. NICE Inform Elite wins ASTORS Awards for Best 911 Center Solution. The solution helps reduce telecommunicator turnover, increase QA reviews efficiency, and enhance staff support. Real-time metrics lead to a 10% improvement in staff retention at Anoka County 911 Center.
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NICE Reports 20% Year-Over-Year Cloud Revenue Growth and 16% Year-Over-Year EPS Growth for the Fourth Quarter 2023

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NICE (NASDAQ: NICE) reports strong financial performance for Q4 2023 with 10% revenue growth, $623.2 million total revenue, and 20% cloud revenue growth. Operating income increased by 40% to $122.7 million. Full year 2023 saw a 9% revenue increase to $2,377.5 million, 22% cloud revenue growth, and a 17% rise in operating cash flow to $561.4 million. CEO Barak Eilam highlights AI's pivotal role in driving growth and revenue streams for NICE.
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iQor Drives Digital Transformation in Retail With NICE CXone

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iQor collaborates with NICE to enhance customer experience for retail brands using CXone platform. The partnership leverages data and digital capabilities to provide exceptional CX and employee experiences, optimizing performance and cost savings.
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NICE Actimize Launches the Next Generation of Financial Crime and Compliance Investigations with New Generative AI Solutions

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NICE Actimize, a NICE business, introduces three advanced generative AI solutions to enhance financial crime investigations and compliance risk management. These solutions offer significant time savings, with up to 50% reduction in investigation time and 70% in SAR filing time. The innovations aim to streamline workflows, reduce manual tasks, and improve efficiency in financial crime and compliance programs.
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NICE Provides Dial-in Details for its Fourth Quarter 2023 Results Teleconference

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NICE (Nasdaq: NICE) is set to release its fourth quarter 2023 results on February 22, 2024. The NASDAQ-listed company will hold a conference call to discuss the results on the same day. Investors can join the call using the provided dial-in numbers or through a live webcast on NICE's website.
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iQor Delivers Best-in-Class CX Solutions for BFSI With NICE CXone

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iQor and NICE are partnering to enhance customer experience solutions for the BFSI sector by leveraging NICE CXone platform and iQor's Symphony [AI]TM generative AI ecosystem. This collaboration aims to improve frontline agent performance, upskill agents for specific BFSI campaigns, and increase key performance indicators such as first-contact resolution rates.
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Alabama’s Shelby County Commission to Deploy NICE’s Market Leading Digital Evidence Management Platform to Transform Criminal Justice

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NICE (Nasdaq: NICE) has announced that the Shelby County Commission has selected NICE’s Evidencentral platform to transform the County’s management of digital evidence. The platform aims to streamline the criminal justice process, improve the effectiveness of investigations and prosecutions, and eliminate manual work associated with managing digital evidence. The County's goal is to ensure timelier justice by focusing attention exclusively on investigating and prosecuting cases. Evidencentral will automate workflows, streamline evidence management, and provide contextual information for trial preparation and case presentation.
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Carnival UK To Revolutionize Guest Experience Leveraging NICE CXone’s Platform Completeness Converging CCaaS Voice, Digital, and CX AI

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Carnival UK, part of Carnival Corporation and PLC, has chosen NICE CXone to revolutionize guest experiences by consolidating contact center operations on a unified, AI-powered platform. This will enable a seamless omnichannel guest experience and empower a hybrid workforce capable of delivering exceptional experiences. The company plans to further its digital transformation by deploying Generative AI in the form of Enlighten Copilot in the first half of 2024.
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NICE Announces Opening of Nominations for its 2024 PSAPs’ Finest Awards Recognizing Emergency Communications Professionals

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NICE (Nasdaq: NICE) has opened nominations for the 2024 PSAPs' Finest Awards, an annual recognition program for emergency communications center (ECC) professionals. The awards honor individuals and teams in various categories such as Lifetime Achievement, Innovator, and PSAP of the Year. The program is open to all PSAPs, and nominations can be submitted online. An independent judging panel reviews and rates each nomination. The program aims to recognize the heroic actions of first responders in emergency communications.
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NICE Actimize Positioned as Overall Leader in the 2023 Quadrant Knowledge Communications Surveillance Report

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NICE Actimize, a NICE business, has been ranked as the overall global Leader in communication surveillance by Quadrant Knowledge Solutions for the second consecutive year. The company's SURVEIL-X Communication Surveillance solution was lauded for its robust AI-based analytics, language detection, and automated speech recognition, providing organizations with the ability to reconstruct conversation history and understand employee actions. NICE Actimize's roadmap includes enhancing AI-powered text analysis and expanding language coverage for audio and video communications.
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FAQ

What is the current stock price of NICE (NICE)?

The current stock price of NICE (NICE) is $166 as of January 29, 2025.

What is the market cap of NICE (NICE)?

The market cap of NICE (NICE) is approximately 10.5B.

What does NICE Ltd. specialize in?

NICE Ltd. specializes in contact center software, telephone voice recording, data security, surveillance, and robotic process automation.

What is the CXone platform?

The CXone platform is a comprehensive suite of solutions focused on contact center software and workforce engagement management.

What products are included in Workforce Engagement Management?

WEM products include tools for call volume forecasting, agent scheduling, digital self-service, and customer journey optimization.

What solutions does NICE Ltd. offer in financial crime and compliance?

NICE provides solutions for risk and investigation management, fraud prevention, anti-money laundering, and compliance.

Does NICE Ltd. offer cloud-based solutions?

Yes, NICE Ltd. offers both cloud-based and on-premises infrastructure options for its solutions.

How does NICE Ltd. use AI analytics?

NICE Ltd. uses AI analytics for call volume forecasting, agent scheduling, and optimizing customer journey and experience.

What markets does NICE Ltd. serve?

NICE Ltd. serves the customer engagement market and the financial crime and compliance market.

What recent achievements has NICE Ltd. made?

NICE Ltd. has made significant advancements in its product lines and formed key partnerships to enhance its market position.

How can investors stay updated on NICE Ltd.?

Investors can stay updated by following the latest news and updates on NICE Ltd.'s performance and developments.

Where is NICE Ltd. based?

NICE Ltd. is based in Israel.
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NICE Ltd

Nasdaq:NICE

NICE Rankings

#848 Ranked by Market Cap
N/A Ranked by Dividends

NICE Stock Data

10.53B
61.41M
62.16%
3.38%
Software - Application
Technology
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United States of America
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