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NICE Ltd - NICE STOCK NEWS

Welcome to our dedicated page for NICE news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on NICE stock.

NICE Ltd. (NICE) is an Israel-based company that excels in the development and provision of advanced contact center software, telephone voice recording, data security, surveillance, and robotic process automation. As an enterprise software company, NICE Ltd. serves critical markets including customer engagement and financial crime and compliance.

NICE's innovative solutions are built on robust data analytics, offering both cloud-based and on-premises infrastructure options. In the realm of customer engagement, the company's CXone platform stands out, delivering comprehensive solutions focused on contact center software and workforce engagement management (WEM). Key offerings within this suite include digital self-service, customer journey and experience optimization, and compliance solutions.

The Workforce Engagement Management products from NICE Ltd. leverage data and AI analytics to enhance call center efficiency. These tools aid in call volume forecasting and agent scheduling, ensuring optimal performance and customer satisfaction.

In the financial crime and compliance sector, NICE provides industry-leading services in risk and investigation management, fraud prevention, anti-money laundering, and compliance solutions. These offerings help organizations mitigate risks and adhere to regulatory standards effectively.

Recent achievements and ongoing projects highlight NICE's commitment to innovation and excellence, with the company continually updating its product lines to incorporate the latest technological advancements. Partnerships with key industry players further bolster NICE's market position, ensuring the delivery of cutting-edge solutions to its global customer base.

For investors looking to stay updated on NICE Ltd.'s performance and developments, the latest news and updates offer valuable insights into the company's strategic initiatives and market movements.

News

Europcar Transforms Global Customer Experience with NICE CXone

Rhea-AI Summary
Europcar Mobility Group (Nasdaq: NICE) has deployed NICE CXone, unifying its contact center infrastructure to provide exceptional customer experience. The company has gained complete visibility into every customer and agent experience globally, leading to a ten percent reduction in interservice transfers in the UK subsidiaries with IVR optimization. NICE CXone has empowered agents, improved data insights, and enabled Europcar to standardize operations and measure the quality of service being delivered by all agents.
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NICE Actimize Recognized as Category Leader in the Chartis KYC Data and Solutions 2023 Market Update and Vendor Landscape Report

Rhea-AI Summary
NICE Actimize (NASDAQ: NICE) recognized as a Category Leader in KYC solutions by Chartis Research. Achieved high scores in KYC risk scoring, reporting, and dashboarding. Positioned number fifteen in Chartis' top 100 global risk and compliance technology vendors in the 2024 RiskTech100 report.
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NICE Actimize Wins PAN Finance Award for Most Innovative Fraud Detection Technology, EMEA 2023

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NICE Actimize (NICE) wins 'Most Innovative Fraud Detection Technology/EMEA 2023' award from PAN Finance. Their IFM-X provides real-time, end-to-end fraud prevention coverage, addressing scams and APP fraud ahead of PSR liability shifts. CEO Craig Costigan emphasizes the importance of leveraging real-time technology detection to manage fraud types effectively. NICE Actimize's New Account Fraud solution offers early identity proofing and ongoing monitoring for financial institutions.
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NICE Named the Outright Leader in the 2023 SPARK Matrix™ With Leading CX AI for Customer Journey Analytics (CJA) Report

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NICE (Nasdaq: NICE) has been recognized as the Technology Leader in the Quadrant Knowledge Solutions (QKS) 2023 SPARK Matrix™ for Customer Journey Analytics, positioning Enlighten AI solutions as the highest for Customer Impact and Technology Excellence. NICE's industry-leading artificial intelligence (AI) solution, built on the industry’s largest CX dataset, empowers businesses to capture insights and metrics for data-driven automation and decision-making at scale. The report also highlighted NICE’s integration of Enlighten XO with SmartAssist via Autoflow to empower self-learning models through continuous analysis of agent-assisted text and voice conversations. NICE is continuously evolving its AI purpose built for CX beyond the contact center and developing next generation out-of-the-box and industry-specific intent and event models with a major focus on industry verticals such as telecommunication, financial services, and travel and hospitality.
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NICE and MoneyGram Named Winners for Customer Experience Category In Ventana Research’s 16th Annual Digital Leadership Awards

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NICE (Nasdaq: NICE) and MoneyGram International Win Ventana Research 16th Annual Digital Leadership Awards for Customer Experience Category
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NICE Actimize Cloud-Based SURVEIL-X Secures 2023 RegTech Insight USA Award for “Best e-Comms Surveillance Solution”

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NICE Actimize (Nasdaq: NICE) was named a category winner in A-Team Group's 2023 RegTech Insight USA awards for 'Best e-Comms Surveillance Solution.' The award acknowledges the leadership of NICE Actimize’s SURVEIL-X Communication Surveillance solution in addressing today’s unique regulatory challenges. The cloud-based solution offers comprehensive coverage for all communication modalities, asset classes, and languages. It includes advanced features such as natural language understanding, built-in transcription, contextual querying, integrated case management, and interactive dashboards, along with proven risk detection models that drive down costs and reduce regulatory risk.
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Cyara Announces NICE CXexchange Marketplace Availability

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Cyara (CYAR) partners with NICE to provide unmatched quality assurance for every aspect of the contact center environment to NICE CXone customers
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NICE Actimize Recognized as Category Winner for Communications Monitoring Innovation in the Chartis 2024 RiskTech100® Rankings

Rhea-AI Summary
NICE Actimize (NICE) wins Chartis Research's Communications Monitoring innovation category in the 2024 RiskTech100® rankings for the fourth consecutive year. Additionally, NICE Actimize ranks number fifteen in Chartis' list of top 100 global risk and compliance technology vendors. The company offers comprehensive surveillance coverage for all communication modalities in a single cloud-ready solution, including email, chat, video, and voice, across more than 40 languages. NICE Actimize's SURVEIL-X Communication solution features advanced capabilities like built-in transcription, proven risk detection models, natural language understanding, contextual querying, integrated case management, and interactive dashboards, optimizing efficiency and reducing regulatory risk.
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Oodle Selects NICE Enlighten AI to Better Identify and Serve Vulnerable Customers

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Oodle Car Finance (NICE) has selected NICE’s AI-driven customer experience solutions to identify and meet the specific needs of vulnerable consumers. The company aims to ensure fair treatment and deliver service in line with the Consumer Duty guidelines for firms published by the UK’s Financial Conduct Authority. By investing in Enlighten AI, Oodle is lowering its operational costs and improving key KPIs related to agent hold times and first call resolution.
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NICE Actimize Positioned as Overall Leader in the 2023 Quadrant Knowledge Trade Surveillance and Monitoring Report

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NICE Actimize (Nasdaq: NICE) achieved the highest scores in the 2023 SPARK Matrix™ ranking by Quadrant Knowledge Solutions, positioning it as the overall global Leader in trade surveillance and monitoring. The company's SURVEIL-X Holistic Conduct Surveillance Suite covers surveillance and behavioral monitoring for various entities and offers extensive surveillance coverage through real-time data integration, AI-powered analytic techniques, and custom tuning and threshold management. NICE Actimize's customers recognize the platform for its ease of deployment, integration, and overall technology experience.
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FAQ

What is the current stock price of NICE (NICE)?

The current stock price of NICE (NICE) is $176.16 as of November 22, 2024.

What is the market cap of NICE (NICE)?

The market cap of NICE (NICE) is approximately 11.0B.

What does NICE Ltd. specialize in?

NICE Ltd. specializes in contact center software, telephone voice recording, data security, surveillance, and robotic process automation.

What is the CXone platform?

The CXone platform is a comprehensive suite of solutions focused on contact center software and workforce engagement management.

What products are included in Workforce Engagement Management?

WEM products include tools for call volume forecasting, agent scheduling, digital self-service, and customer journey optimization.

What solutions does NICE Ltd. offer in financial crime and compliance?

NICE provides solutions for risk and investigation management, fraud prevention, anti-money laundering, and compliance.

Does NICE Ltd. offer cloud-based solutions?

Yes, NICE Ltd. offers both cloud-based and on-premises infrastructure options for its solutions.

How does NICE Ltd. use AI analytics?

NICE Ltd. uses AI analytics for call volume forecasting, agent scheduling, and optimizing customer journey and experience.

What markets does NICE Ltd. serve?

NICE Ltd. serves the customer engagement market and the financial crime and compliance market.

What recent achievements has NICE Ltd. made?

NICE Ltd. has made significant advancements in its product lines and formed key partnerships to enhance its market position.

How can investors stay updated on NICE Ltd.?

Investors can stay updated by following the latest news and updates on NICE Ltd.'s performance and developments.

Where is NICE Ltd. based?

NICE Ltd. is based in Israel.

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NICE Ltd

Nasdaq:NICE

NICE Rankings

#822 Ranked by Market Cap
N/A Ranked by Dividends

NICE Stock Data

11.00B
61.41M
62.16%
3.38%
Software - Application
Technology
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United States of America
Ra'anana