Alabama’s Shelby County Commission to Deploy NICE’s Market Leading Digital Evidence Management Platform to Transform Criminal Justice

Rhea-AI Summary

NICE (Nasdaq: NICE) has announced that the Shelby County Commission has selected NICE’s Evidencentral platform to transform the County’s management of digital evidence. The platform aims to streamline the criminal justice process, improve the effectiveness of investigations and prosecutions, and eliminate manual work associated with managing digital evidence. The County's goal is to ensure timelier justice by focusing attention exclusively on investigating and prosecuting cases. Evidencentral will automate workflows, streamline evidence management, and provide contextual information for trial preparation and case presentation.

Insights

Legal Expert

From a legal perspective, the adoption of NICE's Evidencentral platform by Shelby County's law enforcement and prosecution offices presents significant advancements in the administration of justice. The automation of digital evidence management can reduce the risk of human error, which is crucial in legal proceedings where the integrity of evidence is paramount. The ability to streamline evidence collection and sharing directly impacts the efficiency of the legal process, potentially reducing the time to trial and the overall length of legal proceedings. This technology could also enhance the accuracy of evidence presentation, which is critical for both the prosecution and defense in ensuring a fair trial. The contextualization of evidence on timelines and maps, as mentioned by the District Attorney, aids in creating a coherent narrative for juries, which is a fundamental aspect of trial advocacy.

Technology Analyst

From a technology standpoint, the integration of Evidencentral signifies a broader trend in the digital transformation of public sector agencies. The shift towards cloud-based platforms and automated workflows reflects the growing need to manage large volumes of data efficiently. The ability of Evidencentral to automatically transcode video into playable formats and crowdsource evidence from citizens illustrates the platform's capability to adapt to the evolving nature of digital evidence. By removing manual and redundant processes, the platform not only increases operational efficiency but also allows for better allocation of human resources to tasks that require critical thinking and expert judgment. The technological innovation inherent in Evidencentral could serve as a benchmark for other public safety and justice agencies considering similar digital evidence management solutions.

Financial Analyst

From a financial perspective, the adoption of Evidencentral by Shelby County is indicative of a strategic investment aimed at maximizing return on investment (ROI) and taxpayer funds. By alleviating the manual burden associated with evidence management, the platform could lead to cost savings through reduced labor hours and the elimination of physical storage media such as thumb drives and discs. Additionally, the potential increase in prosecution efficiency and effectiveness could indirectly contribute to a reduction in crime, which has broader economic implications for the community. For NICE as a company, such contracts with public sector agencies reinforce its position in the digital evidence management market and could positively influence its financial performance, as public safety becomes an increasingly digitized and data-driven field.

Shelby County Sheriff's Office and District Attorney’s Office will use Evidencentral to manage growing volumes of digital evidence so agencies can focus on investigating and prosecuting cases

HOBOKEN, N.J.--(BUSINESS WIRE)-- Regulatory News:

NICE (Nasdaq: NICE) today announced that the Shelby County (Alabama) Commission, on behalf of the Shelby County Sheriff's Office and the Shelby County District Attorney’s Office, has selected NICE’s Evidencentral platform to transform the County’s management of digital evidence. Through their deployment of Evidencentral, the County’s Public Safety and Justice agencies aim to eliminate manual work associated with managing digital evidence so they can ensure timelier justice by focusing attention exclusively on investigating and prosecuting cases.

The Shelby County Sheriff's Office and the Shelby County District Attorney’s Office collaborate on thousands of investigations and prosecutions annually. Evidencentral will streamline the collaborative criminal justice process, while improving overall effectiveness of investigations and prosecutions, by automatically pulling in digital evidence from connected systems, making it easier to crowdsource evidence from citizens, eliminating manual and redundant processes, automatically transcoding video into a playable format, and making it possible to share evidence via a secure, trackable, digital process.

Phil Burns, Chief Operating Officer, Shelby County, said, “Shelby County invests in technologies that maximize ROI and use of taxpayer funds. Evidencentral is a gamechanger in this regard because it’s going to remove the daily blocking and tackling issues of managing digital evidence so our lead attorneys and investigators can be more efficient and focus on core competencies of investigating and prosecuting cases.”

“Digital evidence has grown ten-fold over the last five years, with body-worn video, in-car video, interview room recording and other video and cell phone evidence being added to the mix,” said Shelby County Sheriff John Samaniego. “Today, investigators spend an inordinate amount of time collecting, sorting and prepping evidence to share for discovery. In addition to removing the burden of thumb drives and discs, Evidencentral’s cloud-based platform and automated workflows are going to streamline the entire case building process for investigators because they’ll be able to manage all of their digital evidence, more efficiently, in one place.”

Shelby County District Attorney Matt Casey added, “Our goal is to provide justice for victims of crime. With Evidencentral our prosecutors will be able to focus on the legal aspects of the case without having to waste time on the logistics involved in managing digital evidence. Evidencentral’s ability to put evidence into context on timelines and maps will be especially helpful in preparing for trial and presenting cases to juries. Beyond helping us do everything faster, Evidencentral has the potential to change the caliber of our prosecutions too.”

Chris Wooten, Executive Vice President, NICE, said, “Public safety and criminal justice agencies for entire cities, counties and states are turning to NICE as the clear digital evidence management leader. With Evidencentral, they’re able to find the truth in digital evidence faster and deliver swifter justice for victims of crime.”

To learn more about NICE’s digital transformation solutions for Public Safety and Justice:

• Visit the NICE website by clicking here.
• Email PSInfo@NICE.com for more information.

About Shelby County, Alabama
Headed by Sheriff John Samaniego, the Shelby County Sheriff’s Office employs 220 personnel and is the largest law enforcement agency in Shelby County. The goal of Sheriff Samaniego and all employees is to maintain a professional service agency to assist all who live and visit Shelby County. Under the leadership of Shelby County District Attorney Matt Casey, the Shelby County District Attorney’s Office prosecutes all felony and some misdemeanor criminal cases which occur in Shelby County. The office serves the Shelby County population which is 223,024 according to the 2020 US Census. Shelby County is included in the Birmingham-Hoover AL Metropolitan Area and is considered the fastest growing county in the state. More info at https://www.shelbyso.com/.

NICE Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone work better together, so justice flows more smoothly, from incident to court.

About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions, including as a result of the COVID-19 pandemic; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners;, cyber security attacks or other security breaches against the Company; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240129391497/en/

Corporate Media

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Source: NICE

FAQ

What is the ticker symbol for NICE?

The ticker symbol for NICE is NICE.

What is the purpose of Evidencentral for Shelby County?

Evidencentral aims to transform the County’s management of digital evidence, streamline the criminal justice process, improve the effectiveness of investigations and prosecutions, and eliminate manual work associated with managing digital evidence.

How will Evidencentral benefit the Shelby County Sheriff's Office and the District Attorney’s Office?

Evidencentral will automate workflows, streamline evidence management, and provide contextual information for trial preparation and case presentation, allowing the agencies to focus exclusively on investigating and prosecuting cases.

What is the goal of Shelby County in deploying Evidencentral?

The County's goal is to ensure timelier justice by focusing attention exclusively on investigating and prosecuting cases.

What are the benefits of Evidencentral for the County's Public Safety and Justice agencies?

Evidencentral will streamline the collaborative criminal justice process, improve overall effectiveness of investigations and prosecutions, automatically pull in digital evidence from connected systems, crowdsource evidence from citizens, eliminate manual and redundant processes, automatically transcode video, and make it possible to share evidence via a secure, trackable, digital process.