STOCK TITAN
  1. Home
  2. News
  3. NICE

NICE Ltd - NICE STOCK NEWS

Welcome to our dedicated page for NICE news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on NICE stock.

NICE Ltd. (NICE) is an Israel-based company that excels in the development and provision of advanced contact center software, telephone voice recording, data security, surveillance, and robotic process automation. As an enterprise software company, NICE Ltd. serves critical markets including customer engagement and financial crime and compliance.

NICE's innovative solutions are built on robust data analytics, offering both cloud-based and on-premises infrastructure options. In the realm of customer engagement, the company's CXone platform stands out, delivering comprehensive solutions focused on contact center software and workforce engagement management (WEM). Key offerings within this suite include digital self-service, customer journey and experience optimization, and compliance solutions.

The Workforce Engagement Management products from NICE Ltd. leverage data and AI analytics to enhance call center efficiency. These tools aid in call volume forecasting and agent scheduling, ensuring optimal performance and customer satisfaction.

In the financial crime and compliance sector, NICE provides industry-leading services in risk and investigation management, fraud prevention, anti-money laundering, and compliance solutions. These offerings help organizations mitigate risks and adhere to regulatory standards effectively.

Recent achievements and ongoing projects highlight NICE's commitment to innovation and excellence, with the company continually updating its product lines to incorporate the latest technological advancements. Partnerships with key industry players further bolster NICE's market position, ensuring the delivery of cutting-edge solutions to its global customer base.

For investors looking to stay updated on NICE Ltd.'s performance and developments, the latest news and updates offer valuable insights into the company's strategic initiatives and market movements.

News

NICE Provides Dial-in Details for its Fourth Quarter 2023 Results Teleconference

Rhea-AI Summary
NICE (Nasdaq: NICE) is set to release its fourth quarter 2023 results on February 22, 2024. The NASDAQ-listed company will hold a conference call to discuss the results on the same day. Investors can join the call using the provided dial-in numbers or through a live webcast on NICE's website.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-0.08%
Tags
earnings
-
News

iQor Delivers Best-in-Class CX Solutions for BFSI With NICE CXone

Rhea-AI Summary
iQor and NICE are partnering to enhance customer experience solutions for the BFSI sector by leveraging NICE CXone platform and iQor's Symphony [AI]TM generative AI ecosystem. This collaboration aims to improve frontline agent performance, upskill agents for specific BFSI campaigns, and increase key performance indicators such as first-contact resolution rates.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.72%
Tags
none
-
News

Alabama’s Shelby County Commission to Deploy NICE’s Market Leading Digital Evidence Management Platform to Transform Criminal Justice

Rhea-AI Summary
NICE (Nasdaq: NICE) has announced that the Shelby County Commission has selected NICE’s Evidencentral platform to transform the County’s management of digital evidence. The platform aims to streamline the criminal justice process, improve the effectiveness of investigations and prosecutions, and eliminate manual work associated with managing digital evidence. The County's goal is to ensure timelier justice by focusing attention exclusively on investigating and prosecuting cases. Evidencentral will automate workflows, streamline evidence management, and provide contextual information for trial preparation and case presentation.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
0.65%
Tags
none
News

Carnival UK To Revolutionize Guest Experience Leveraging NICE CXone’s Platform Completeness Converging CCaaS Voice, Digital, and CX AI

Rhea-AI Summary
Carnival UK, part of Carnival Corporation and PLC, has chosen NICE CXone to revolutionize guest experiences by consolidating contact center operations on a unified, AI-powered platform. This will enable a seamless omnichannel guest experience and empower a hybrid workforce capable of delivering exceptional experiences. The company plans to further its digital transformation by deploying Generative AI in the form of Enlighten Copilot in the first half of 2024.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
0.48%
Tags
AI
-
News

NICE Announces Opening of Nominations for its 2024 PSAPs’ Finest Awards Recognizing Emergency Communications Professionals

Rhea-AI Summary
NICE (Nasdaq: NICE) has opened nominations for the 2024 PSAPs' Finest Awards, an annual recognition program for emergency communications center (ECC) professionals. The awards honor individuals and teams in various categories such as Lifetime Achievement, Innovator, and PSAP of the Year. The program is open to all PSAPs, and nominations can be submitted online. An independent judging panel reviews and rates each nomination. The program aims to recognize the heroic actions of first responders in emergency communications.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
0.14%
Tags
acquisition
-
News

NICE Actimize Positioned as Overall Leader in the 2023 Quadrant Knowledge Communications Surveillance Report

Rhea-AI Summary
NICE Actimize, a NICE business, has been ranked as the overall global Leader in communication surveillance by Quadrant Knowledge Solutions for the second consecutive year. The company's SURVEIL-X Communication Surveillance solution was lauded for its robust AI-based analytics, language detection, and automated speech recognition, providing organizations with the ability to reconstruct conversation history and understand employee actions. NICE Actimize's roadmap includes enhancing AI-powered text analysis and expanding language coverage for audio and video communications.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
1.37%
Tags
none
News

NICE Announces The Close of The LiveVox Acquisition, Creating a Conversational AI Powerhouse

Rhea-AI Summary
NICE (NASDAQ: NICE) has announced the acquisition of LiveVox (NASDAQ: LVOX), forming the market's only CX interaction centric cloud platform with advanced conversational AI capabilities. The acquisition is expected to contribute $142 million to NICE's full-year revenue in 2024, with no impact on revenue and expenses in 2023.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
0.91%
Tags
acquisition AI
-
News

NICE Advances AI-Driven Customer Experience with 2023 CXone Fall Release

Rhea-AI Summary
NICE (Nasdaq: NICE) announces the launch of the 2023 CXone Fall Release, featuring AI and automation enhancements, Microsoft Azure availability, and Next-Gen WFM Forecasting. The release aims to increase productivity and openness across the CXone platform, positioning it as the industry's leading interaction-centric platform.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-1.84%
Tags
AI
-
News

NICE Named a Leader in Customer Engagement Platforms by Top Analyst Firm Highlighting CXone’s Digital and AI Leadership

Rhea-AI Summary
NICE (Nasdaq: NICE) has been named a Leader in Omdia Customer Engagement Platforms, 2023–24 research report, receiving maximum scores in vendor execution, solution breadth, and CEP functionality. NICE also scored the highest in the Partners and Ecosystem category out of 14 vendors evaluated. The report lauded NICE’s integration of Enlighten AI, its AI engine purpose-built for CX, throughout CXone, highlighting that NICE’s ability to orchestrate real-time engagement from billions of customer interactions helped NICE score 100% in Orchestration. Omdia recognized NICE for strengths including the scalability of NICE’s CXone platform, its diverse range of clients, and the recently announced acquisition of LiveVox, a leading AI-driven proactive outreach provider.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
-0.31%
Tags
AI
News

NICE CXone Named Outright CCaaS Leader In ISG Provider Lens 2023 Report

Rhea-AI Summary
NICE (Nasdaq: NICE) announced that its CXone platform has been named the outright Leader in ISG Provider Lens Contact as a Service (CCaaS) 2023 report out of 22 vendors evaluated. NICE received the highest overall scores in competitive strength and portfolio attractiveness, with Enlighten also recognized for delivering smarter self-service. CXone was noted for its orchestrated connectivity, AI embedded proactivity, and certified extensive platform. The report highlighted the integration of AI and ML technologies into CCaaS solutions, enabling automation and intelligent decision-making capabilities, improving efficiency, and enhancing CX. NICE's Enlighten AI delivers smarter self-service, including proactive contextually aware digital guidance before customers seek help, and objectively and consistently scoring agents' soft skills on every interaction, eliminating the need for manual interpretation. NICE was also recognized for its robust capabilities offering orchestrated handoff between applications and touchpoints and inter-app workflows within a unified platform. ISG Provider Lens recognized NICE's program of partnering with clients with a complete suite of customer success and value realization services.
Rhea-AI Impact
Rhea-AI Sentiment
End-of-Day
0.79%
Tags
none

FAQ

What is the current stock price of NICE (NICE)?

The current stock price of NICE (NICE) is $176.16 as of November 22, 2024.

What is the market cap of NICE (NICE)?

The market cap of NICE (NICE) is approximately 11.0B.

What does NICE Ltd. specialize in?

NICE Ltd. specializes in contact center software, telephone voice recording, data security, surveillance, and robotic process automation.

What is the CXone platform?

The CXone platform is a comprehensive suite of solutions focused on contact center software and workforce engagement management.

What products are included in Workforce Engagement Management?

WEM products include tools for call volume forecasting, agent scheduling, digital self-service, and customer journey optimization.

What solutions does NICE Ltd. offer in financial crime and compliance?

NICE provides solutions for risk and investigation management, fraud prevention, anti-money laundering, and compliance.

Does NICE Ltd. offer cloud-based solutions?

Yes, NICE Ltd. offers both cloud-based and on-premises infrastructure options for its solutions.

How does NICE Ltd. use AI analytics?

NICE Ltd. uses AI analytics for call volume forecasting, agent scheduling, and optimizing customer journey and experience.

What markets does NICE Ltd. serve?

NICE Ltd. serves the customer engagement market and the financial crime and compliance market.

What recent achievements has NICE Ltd. made?

NICE Ltd. has made significant advancements in its product lines and formed key partnerships to enhance its market position.

How can investors stay updated on NICE Ltd.?

Investors can stay updated by following the latest news and updates on NICE Ltd.'s performance and developments.

Where is NICE Ltd. based?

NICE Ltd. is based in Israel.

Stock NICE logo
NICE Ltd

Nasdaq:NICE

NICE Rankings

#822 Ranked by Market Cap
N/A Ranked by Dividends

NICE Stock Data

11.00B
61.41M
62.16%
3.38%
Software - Application
Technology
Link
United States of America
Ra'anana