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NICE Ltd - NICE STOCK NEWS

Welcome to our dedicated page for NICE news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on NICE stock.

NICE Ltd. (NICE) is an Israel-based company that excels in the development and provision of advanced contact center software, telephone voice recording, data security, surveillance, and robotic process automation. As an enterprise software company, NICE Ltd. serves critical markets including customer engagement and financial crime and compliance.

NICE's innovative solutions are built on robust data analytics, offering both cloud-based and on-premises infrastructure options. In the realm of customer engagement, the company's CXone platform stands out, delivering comprehensive solutions focused on contact center software and workforce engagement management (WEM). Key offerings within this suite include digital self-service, customer journey and experience optimization, and compliance solutions.

The Workforce Engagement Management products from NICE Ltd. leverage data and AI analytics to enhance call center efficiency. These tools aid in call volume forecasting and agent scheduling, ensuring optimal performance and customer satisfaction.

In the financial crime and compliance sector, NICE provides industry-leading services in risk and investigation management, fraud prevention, anti-money laundering, and compliance solutions. These offerings help organizations mitigate risks and adhere to regulatory standards effectively.

Recent achievements and ongoing projects highlight NICE's commitment to innovation and excellence, with the company continually updating its product lines to incorporate the latest technological advancements. Partnerships with key industry players further bolster NICE's market position, ensuring the delivery of cutting-edge solutions to its global customer base.

For investors looking to stay updated on NICE Ltd.'s performance and developments, the latest news and updates offer valuable insights into the company's strategic initiatives and market movements.

News

NICE Expands Its Presence in Japan with Availability of CXone in Osaka

Rhea-AI Summary
NICE launches a business continuity service in Japan with a second CXone Cloud Region in Osaka to meet the high demand for reliable and secure cloud services. This service aims to enhance the resilience of CXone infrastructure, enabling Japanese customers to operate contact center services during natural disasters.
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iQor Leverages NICE CXone to Optimize CX in the Energy and Utility Sectors

Rhea-AI Summary
iQor partners with NICE to enhance customer experience in the energy and utilities sectors. The collaboration integrates NICE CXone platform to optimize interactions, streamline operations, and ensure compliance with regulations. Key features include priority routing for specialty agents, after-call surveys, and IVR treatment for regulatory requirements.
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NICE Actimize Launches ARCHIVE-X, a Comprehensive Communications Archiving and Records Management SaaS Solution

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NICE Actimize launches ARCHIVE-X, a cloud-based solution for financial industry regulatory record keeping. ARCHIVE-X provides comprehensive archiving and records management for various communication types, offering high security, scalability, and cost-effectiveness. It integrates with existing platforms and supports regulatory requirements, reducing compliance risks.
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NICE Named a Leader in the IDC MarketScape: Worldwide Digital Evidence Management Solutions for Law Enforcement 2023

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NICE has been recognized as a Leader in the IDC MarketScape report for Digital Evidence Management Solutions for Law Enforcement. The report highlights NICE's strengths in usability, AI workflow automation, and data visualization. Customers praise NICE for its ease of integration and proven product across all agency sizes and jurisdictions.
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NICE’s Evidencentral Digital Evidence Management Platform Receives ASTORS’ Best Investigation Solution Award

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NICE Evidencentral's AI capabilities recognized for expediting digital evidence analysis to reduce case backlogs and delays. The platform's solutions, NICE Investigate and NICE Justice, won gold awards for Best Investigation Solution at the ASTORS Awards. NICE's AI-powered Digital Evidence Management suite streamlines investigation and trial preparation tasks, addressing challenges in managing growing digital evidence and enhancing efficiency in the justice process.
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NICE Selected by DiDi Global to Deliver Real-time AI Driven Personalized Interactions

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NICE (Nasdaq: NICE) announces DiDi Global's adoption of NICE Workforce Management and Employee Engagement Manager. The partnership aims to enhance contact center operations, improve efficiency, and boost employee engagement.
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NICE Inform Elite Wins ASTORS Award for Best 911 Center Solution

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NICE receives platinum award for automating 911 Quality Assurance, improving staff retention. NICE Inform Elite wins ASTORS Awards for Best 911 Center Solution. The solution helps reduce telecommunicator turnover, increase QA reviews efficiency, and enhance staff support. Real-time metrics lead to a 10% improvement in staff retention at Anoka County 911 Center.
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NICE Reports 20% Year-Over-Year Cloud Revenue Growth and 16% Year-Over-Year EPS Growth for the Fourth Quarter 2023

Rhea-AI Summary
NICE (NASDAQ: NICE) reports strong financial performance for Q4 2023 with 10% revenue growth, $623.2 million total revenue, and 20% cloud revenue growth. Operating income increased by 40% to $122.7 million. Full year 2023 saw a 9% revenue increase to $2,377.5 million, 22% cloud revenue growth, and a 17% rise in operating cash flow to $561.4 million. CEO Barak Eilam highlights AI's pivotal role in driving growth and revenue streams for NICE.
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iQor Drives Digital Transformation in Retail With NICE CXone

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iQor collaborates with NICE to enhance customer experience for retail brands using CXone platform. The partnership leverages data and digital capabilities to provide exceptional CX and employee experiences, optimizing performance and cost savings.
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NICE Actimize Launches the Next Generation of Financial Crime and Compliance Investigations with New Generative AI Solutions

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NICE Actimize, a NICE business, introduces three advanced generative AI solutions to enhance financial crime investigations and compliance risk management. These solutions offer significant time savings, with up to 50% reduction in investigation time and 70% in SAR filing time. The innovations aim to streamline workflows, reduce manual tasks, and improve efficiency in financial crime and compliance programs.
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FAQ

What is the current stock price of NICE (NICE)?

The current stock price of NICE (NICE) is $176.16 as of November 22, 2024.

What is the market cap of NICE (NICE)?

The market cap of NICE (NICE) is approximately 11.0B.

What does NICE Ltd. specialize in?

NICE Ltd. specializes in contact center software, telephone voice recording, data security, surveillance, and robotic process automation.

What is the CXone platform?

The CXone platform is a comprehensive suite of solutions focused on contact center software and workforce engagement management.

What products are included in Workforce Engagement Management?

WEM products include tools for call volume forecasting, agent scheduling, digital self-service, and customer journey optimization.

What solutions does NICE Ltd. offer in financial crime and compliance?

NICE provides solutions for risk and investigation management, fraud prevention, anti-money laundering, and compliance.

Does NICE Ltd. offer cloud-based solutions?

Yes, NICE Ltd. offers both cloud-based and on-premises infrastructure options for its solutions.

How does NICE Ltd. use AI analytics?

NICE Ltd. uses AI analytics for call volume forecasting, agent scheduling, and optimizing customer journey and experience.

What markets does NICE Ltd. serve?

NICE Ltd. serves the customer engagement market and the financial crime and compliance market.

What recent achievements has NICE Ltd. made?

NICE Ltd. has made significant advancements in its product lines and formed key partnerships to enhance its market position.

How can investors stay updated on NICE Ltd.?

Investors can stay updated by following the latest news and updates on NICE Ltd.'s performance and developments.

Where is NICE Ltd. based?

NICE Ltd. is based in Israel.

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NICE Ltd

Nasdaq:NICE

NICE Rankings

#822 Ranked by Market Cap
N/A Ranked by Dividends

NICE Stock Data

11.00B
61.41M
62.16%
3.38%
Software - Application
Technology
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United States of America
Ra'anana