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NICE Ltd - NICE STOCK NEWS

Welcome to our dedicated page for NICE news (Ticker: NICE), a resource for investors and traders seeking the latest updates and insights on NICE stock.

NICE Ltd. (NICE) is an Israel-based company that excels in the development and provision of advanced contact center software, telephone voice recording, data security, surveillance, and robotic process automation. As an enterprise software company, NICE Ltd. serves critical markets including customer engagement and financial crime and compliance.

NICE's innovative solutions are built on robust data analytics, offering both cloud-based and on-premises infrastructure options. In the realm of customer engagement, the company's CXone platform stands out, delivering comprehensive solutions focused on contact center software and workforce engagement management (WEM). Key offerings within this suite include digital self-service, customer journey and experience optimization, and compliance solutions.

The Workforce Engagement Management products from NICE Ltd. leverage data and AI analytics to enhance call center efficiency. These tools aid in call volume forecasting and agent scheduling, ensuring optimal performance and customer satisfaction.

In the financial crime and compliance sector, NICE provides industry-leading services in risk and investigation management, fraud prevention, anti-money laundering, and compliance solutions. These offerings help organizations mitigate risks and adhere to regulatory standards effectively.

Recent achievements and ongoing projects highlight NICE's commitment to innovation and excellence, with the company continually updating its product lines to incorporate the latest technological advancements. Partnerships with key industry players further bolster NICE's market position, ensuring the delivery of cutting-edge solutions to its global customer base.

For investors looking to stay updated on NICE Ltd.'s performance and developments, the latest news and updates offer valuable insights into the company's strategic initiatives and market movements.

News

NICE Actimize Wins 2024 FinTech Breakthrough Award for “Best AML Solution” Highlighting AI-Focused Offerings

Rhea-AI Summary
NICE Actimize, a NICE business, wins the 2024 FinTech Breakthrough Award for 'Best AML Solution' for its entity-centric Anti-Money Laundering solutions. The award recognizes NICE Actimize's suite of AML solutions utilizing AI, data intelligence, graph analytics, anomaly detection, collective intelligence, and a unified cloud platform. Judges praised the breadth and depth of functionality of NICE Actimize's AML portfolio, including solutions like Suspicious Activity Monitoring, Sanctions and Risk Screening, and Customer Due Diligence. The award highlights NICE Actimize's commitment to modernizing transaction monitoring with advancements in AI and generative AI for AML, ensuring efficacy, accuracy, compliance coverage, and auditability. Financial institutions globally benefit from NICE Actimize's AML solutions, supporting agility, scalability, data insights, and the identification of high-risk relationships, suspicious transactions, and networks. The suite also offers support for all currencies, daily exchange rates, and language character sets, enhancing usability for clients worldwide.
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NICE Actimize Announces New Integrated Fraud Management Platform Delivering Pervasive AI Across Fraud Prevention

Rhea-AI Summary
NICE Actimize, a NICE business, introduces IFM 11, an AI-driven fraud management platform leveraging advanced AI and collective intelligence to enhance fraud detection accuracy and efficiency for financial services firms. The release offers comprehensive AI solutions across all fraud prevention processes, including detection, strategy, investigations, and operations, with features like intelligent data orchestration, entity risk profiling, network analytics, and Generative AI capabilities. The platform aims to protect organizations from evolving AI-driven fraud threats and scams, providing day one protection and advanced connected analytics to stay ahead of new fraud risks.
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NICE Actimize Honored for Best Transaction Monitoring Solution by Regulation Asia’s 2023 Excellence Awards

Rhea-AI Summary
NICE Actimize, a NICE business, received the 'Best Solution - Transaction Monitoring' award at the Regulation Asia Awards for Excellence 2023. The judging panel praised its sophisticated transaction monitoring capabilities, data analytics, and AI/machine learning features. NICE Actimize's AML solutions, including Suspicious Activity Monitoring, offer over 70 AML scenarios and 250+ engineered models for financial institutions. The solution's entity resolution, advanced segmentation, predictive analytics, and alert triage reduce false positives and enhance detection efficiency.
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NICE CXone AI-Driven Workforce Engagement Management Receives TMC’s Future of Work Agent Experience Award

Rhea-AI Summary
NICE's CXone WEM receives the 2023 Future of Work Agent Experience Award from TMC for its AI-infused workforce engagement management application, enhancing agent performance and customer experiences. The platform provides flexible tools, AI-driven insights, and automation to address complex customer journeys and support contact center agents.
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NICE Receives Frost & Sullivan’s 2023 Customer Value Leadership Award

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NICE (Nasdaq: NICE) receives Frost & Sullivan’s 2023 Customer Value Leadership Award for its AI solutions, recognized as a top-tier innovator in the CCaaS industry. NICE's established AI platform, Enlighten, leverages generative AI technology and purpose-built models to drive exceptional business outcomes. The company's True to Interval solution enhances forecasting and scheduling for mixed interaction environments, leading to strong financial performance and continuous innovation.
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Triple Impact Connections Increases its Digital CX Capabilities with CXone

Rhea-AI Summary
NICE's CXone platform selected by Triple Impact Connections for enhanced customer service and scalability. The AI-driven cloud platform offers real-time insights, improved agent performance, and omnichannel capabilities to adapt to market changes.
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NICE Named a Leader in the 2024 Aragon Research Globe™ for Conversational AI in the Intelligent Contact Center

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NICE recognized as a Leader in Conversational AI for Intelligent Contact Centers by Aragon Research, highlighting its innovative solutions and commitment to improving customer experience.
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NICE Recognized for European AI Product Innovation Industry Excellence

Rhea-AI Summary
NICE (Nasdaq: NICE) receives Frost & Sullivan's 2024 Best Practices New Product Innovation Award for AI solutions, with a focus on its Enlighten portfolio and Copilot capabilities. The award recognizes NICE's advancements in AI for Customer Experience (CX) across Europe, with specific mention of its impact on Republic Services, leading to significant improvements in coaching actions and customer sentiment.
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NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce

Rhea-AI Summary
NICE introduces Enlighten Copilot, a next-gen AI solution for supervisors and CX leaders, enhancing customer interactions and driving operational efficiency. The AI-powered tool reduces interaction handle time by 30%, increases sales by 36%, and decreases agent attrition by 29%. It offers real-time analysis of CX data, personalized recommendations, and seamless handoffs for improved performance across all levels of operation.
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NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month

Rhea-AI Summary
NICE's AI, Enlighten, reaches a milestone of automating over 100 million customer interactions monthly, with a 300% year-over-year growth in deals signed. The AI is revolutionizing customer engagement with advanced technologies, driving service efficiency and satisfaction.
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FAQ

What is the current stock price of NICE (NICE)?

The current stock price of NICE (NICE) is $167.22 as of January 28, 2025.

What is the market cap of NICE (NICE)?

The market cap of NICE (NICE) is approximately 10.6B.

What does NICE Ltd. specialize in?

NICE Ltd. specializes in contact center software, telephone voice recording, data security, surveillance, and robotic process automation.

What is the CXone platform?

The CXone platform is a comprehensive suite of solutions focused on contact center software and workforce engagement management.

What products are included in Workforce Engagement Management?

WEM products include tools for call volume forecasting, agent scheduling, digital self-service, and customer journey optimization.

What solutions does NICE Ltd. offer in financial crime and compliance?

NICE provides solutions for risk and investigation management, fraud prevention, anti-money laundering, and compliance.

Does NICE Ltd. offer cloud-based solutions?

Yes, NICE Ltd. offers both cloud-based and on-premises infrastructure options for its solutions.

How does NICE Ltd. use AI analytics?

NICE Ltd. uses AI analytics for call volume forecasting, agent scheduling, and optimizing customer journey and experience.

What markets does NICE Ltd. serve?

NICE Ltd. serves the customer engagement market and the financial crime and compliance market.

What recent achievements has NICE Ltd. made?

NICE Ltd. has made significant advancements in its product lines and formed key partnerships to enhance its market position.

How can investors stay updated on NICE Ltd.?

Investors can stay updated by following the latest news and updates on NICE Ltd.'s performance and developments.

Where is NICE Ltd. based?

NICE Ltd. is based in Israel.
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NICE Ltd

Nasdaq:NICE

NICE Rankings

#839 Ranked by Market Cap
N/A Ranked by Dividends

NICE Stock Data

10.64B
61.41M
62.16%
3.38%
Software - Application
Technology
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United States of America
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