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NICE and Karpel Solutions Partner to Digitally Transform Criminal Justice for Prosecutors

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NICE and Karpel Solutions have announced a technology partnership to digitally transform the criminal justice process for prosecutors. The integration of NICE Justice digital evidence management solution and PROSECUTORByKarpel (PbK) case management software aims to streamline workflows and increase efficiency for prosecutors by:

  • Automating the ingestion, organization, and correlation of evidence into digital case files in the cloud
  • Consolidating all evidence into a single pane of glass
  • Eliminating manual processes associated with managing digital evidence
  • Synchronizing digital evidence and data across both systems bi-directionally in real-time

The integration also leverages NICE Justice's AI and automation capabilities for managing digital evidence, including automated case building, face/object detection, and video/audio transcription.

NICE e Karpel Solutions hanno annunciato una partnership tecnologica per trasformare digitalmente il processo di giustizia penale per i pubblici ministeri. L'integrazione della soluzione di gestione delle prove digitali NICE Justice e del software di gestione dei casi PROSECUTORByKarpel (PbK) mira a semplificare i flussi di lavoro e aumentare l'efficienza per i pubblici ministeri, attraverso:

  • Automatizzazione dell'assunzione, organizzazione e correlazione delle prove in file di casi digitali nel cloud
  • Consolidamento di tutte le prove in un'unica interfaccia
  • Eliminazione dei processi manuali associati alla gestione delle prove digitali
  • Sincronizzazione delle prove digitali e dei dati tra entrambi i sistemi in tempo reale e in entrambe le direzioni

L'integrazione sfrutta anche le capacità di intelligenza artificiale e automazione di NICE Justice per la gestione delle prove digitali, inclusi la costruzione automatizzata dei casi, il riconoscimento di volti/oggetti e la trascrizione audio/video.

NICE y Karpel Solutions han anunciado una asociación tecnológica para transformar digitalmente el proceso de justicia penal para los fiscales. La integración de la solución de gestión de pruebas digitales NICE Justice y el software de gestión de casos PROSECUTORByKarpel (PbK) tiene como objetivo optimizar los flujos de trabajo y aumentar la eficiencia para los fiscales mediante:

  • Automatización de la ingesta, organización y correlación de pruebas en archivos de casos digitales en la nube
  • Consolidación de todas las pruebas en una única interfaz
  • Eliminación de procesos manuales asociados con la gestión de pruebas digitales
  • Sincronización de pruebas digitales y datos entre ambos sistemas en tiempo real y en ambas direcciones

La integración también aprovecha las capacidades de IA y automatización de NICE Justice para gestionar pruebas digitales, que incluyen la construcción automatizada de casos, detección de rostros/objetos y transcripción de vídeo/audio.

NICE와 Karpel Solutions는 검사를 위한 형사 사법 프로세스를 디지털화하기 위한 기술 파트너십을 발표했습니다. NICE Justice 디지털 증거 관리 솔루션과 PROSECUTORByKarpel (PbK) 사건 관리 소프트웨어의 통합은 검사의 워크플로를 간소화하고 효율성을 높이는 것을 목표로 하고 있습니다:

  • 클라우드에서 디지털 사건 파일로 증거의 수집, 조직 및 상관관계를 자동화
  • 모든 증거를 단일 인터페이스에 통합
  • 디지털 증거 관리와 관련된 수동 프로세스 제거
  • 양 시스템 간 디지털 증거와 데이터를 실시간으로 양방향 동기화

이 통합은 또한 NICE Justice의 AI와 자동화 기능을 활용하여 디지털 증거를 관리합니다. 여기에는 자동 사건 구축, 얼굴/물체 인식 및 비디오/오디오 전사가 포함됩니다.

NICE et Karpel Solutions ont annoncé un partenariat technologique pour transformer numériquement le processus de justice pénale pour les procureurs. L'intégration de la solution de gestion des preuves numériques NICE Justice et du logiciel de gestion de cas PROSECUTORByKarpel (PbK) vise à rationaliser les flux de travail et à accroître l'efficacité des procureurs en:

  • Automatisant l'ingestion, l'organisation et la corrélation des preuves dans des dossiers de cas numériques dans le cloud
  • Consolidant toutes les preuves dans une seule interface
  • Éliminant les processus manuels liés à la gestion des preuves numériques
  • Synchronisant en temps réel, de manière bidirectionnelle, les preuves numériques et les données entre les deux systèmes

L'intégration s'appuie également sur les capacités d'IA et d'automatisation de NICE Justice pour la gestion des preuves numériques, y compris la création automatique de dossiers, la détection de visages/objets et la transcription vidéo/audio.

NICE und Karpel Solutions haben eine Technologiepartnerschaft angekündigt, um den kriminalrechtlichen Prozess für Staatsanwälte digital zu transformieren. Die Integration der digitalen Beweismanagementlösung NICE Justice und der Fallmanagementsoftware PROSECUTORByKarpel (PbK) zielt darauf ab, die Arbeitsabläufe zu optimieren und die Effizienz für Staatsanwälte zu steigern durch:

  • Automatisierung der Erfassung, Organisation und Korrelation von Beweisen in digitalen Fallakten in der Cloud
  • Zusammenführung aller Beweise in einer einzigen Ansicht
  • Eliminierung manueller Prozesse im Zusammenhang mit der Verwaltung digitaler Beweise
  • Echtzeit-Zweiwege-Synchronisation von digitalen Beweisen und Daten zwischen beiden Systemen

Die Integration nutzt auch die KI- und Automatisierungsfähigkeiten von NICE Justice für das Management digitaler Beweise, einschließlich automatisierter Fallkonstruktion, Gesichts-/Objekterkennung und Video-/Audio-Transkription.

Positive
  • Partnership aims to streamline workflows and increase efficiency for prosecutors
  • Automation of evidence management processes reduces manual workload
  • Integration provides real-time synchronization of data across both systems
  • Leverages AI and automation capabilities for enhanced evidence management
Negative
  • None.

Insights

The partnership between NICE and Karpel Solutions marks a significant step in streamlining digital evidence management for prosecutors. This integration addresses a critical pain point in the criminal justice system by automating the ingestion, organization and correlation of evidence into digital case files. The consolidation of evidence into a single interface is particularly noteworthy, as it has the potential to dramatically reduce manual workload and improve efficiency.

From a legal perspective, this integration could lead to more robust case preparation and potentially faster resolution of cases. However, it's important to consider potential challenges such as data security and privacy concerns when centralizing sensitive information. The success of this partnership will likely depend on the seamless implementation and adoption by prosecutors' offices nationwide.

The NICE-Karpel integration represents a significant technological advancement in the criminal justice sector. By leveraging cloud technology and AI capabilities, this solution addresses the growing challenge of managing exponential amounts of digital evidence. Key technical features include:

  • Automated case folder creation and evidence sorting
  • Real-time bi-directional synchronization of data
  • AI-powered analytics for intelligent searching and evidence connections
  • Automated access rights management

These features have the potential to reduce human error and enhance the accuracy of case management. However, the system's effectiveness will depend on the robustness of its AI algorithms and the quality of its integration. Ensuring data integrity and system reliability will be important for widespread adoption in the sensitive field of criminal justice.

This partnership positions NICE and Karpel Solutions at the forefront of the digital transformation in criminal justice. The market for digital evidence management solutions is expected to grow significantly, driven by the increasing volume of digital evidence and the need for efficiency in the justice system. Key market implications include:

  • Potential for increased market share for both NICE and Karpel
  • Possible acceleration of digital adoption in prosecutors' offices
  • Creation of a new benchmark for integrated case management solutions

While the partnership shows promise, its success will depend on factors such as ease of implementation, cost-effectiveness and the ability to demonstrate tangible improvements in prosecution efficiency. Competitors may respond with similar integrations, potentially leading to a more competitive and innovative market landscape in criminal justice technology.

Integration of case and digital evidence management systems consolidates digital evidence into a single pane of glass to streamline the justice process

HOBOKEN, N.J.--(BUSINESS WIRE)-- NICE (Nasdaq: NICE) and Karpel Solutions (St. Louis, MO) today announced a technology partnership to digitally transform the criminal justice process for prosecutors. With digital evidence continuing to grow exponentially, managing evidence in different systems is adding to the manual workload for prosecutors. The integration of the NICE Justice digital evidence management solution and PROSECUTORByKarpel (PbK) case management software (CMS) will create new-found efficiencies for prosecutors by automating the ingestion, organization and correlation of evidence into digital case files in the cloud, while also consolidating all evidence into a single pane of glass.

Chris Wooten, Executive Vice President, NICE, said, “As a leading company in open solutions for criminal justice digital transformation, we’re excited to join forces with Karpel Solutions to address challenges around growing digital evidence. Our partnership will create improved workflows and efficiencies for prosecutors, by allowing them to review complete evidence, connected together in one place, so they can get to the truth faster.”

LeeAnn Karpel, President of Karpel Solutions, said, “As a company serving the U.S. judicial system for 30 years, we’re excited to partner with NICE to enhance prosecutors' efficiency and justice outcomes by enhancing PbK's media capabilities with NICE's robust digital evidence management. As an additional benefit to our mutual customers, there will be no additional API charge for prosecutors’ offices to take advantage of the integration.”

The PROSECUTORByKarpel (PbK) Case Management Software (CMS) helps prosecutors get more done in less time, by providing enhanced capabilities focused on document management and generation, workflow management, electronic docketing and courtroom calendar management. As a leading digital evidence management solution, NICE Justice digitally transforms how prosecutors’ offices manage discovery, receive and share digital evidence, and create their work product. Freed from dealing with discs, drives, emails, and logging into multiple systems to manage and prepare evidence, attorneys and staff can focus on building and presenting compelling cases.

The integration of NICE Justice and PbK will automate manual processes associated with managing digital evidence, so prosecutors can spend more time pursuing justice and prosecuting cases. The integrated solution also consolidates and synchronizes digital evidence and data across both systems bi-directionally in real-time, ensuring that complete evidence is always accessible, no matter what system prosecutors choose to work in.

How the NICE Justice – PROSECUTORByKarpel Integration Works
The NICE-Karpel integration automatically brings all types of evidence prosecutors rely on to prosecute cases together, eliminating the need to manually download/upload or scan evidence from system to system, and search across different systems to find relevant evidence. The integrated solution also puts an end to the need to manually create and number case folders, upload evidence into folders, and tag each evidence item with metadata.

The process begins when a user clicks on the initiate case button in the PbK system to create a new case, which is then assigned to a prosecutor. This action automatically generates a corresponding case folder in NICE Justice (with the same case identifier). As evidence comes in from law enforcement it is automatically deposited into the correct NICE Justice case folder, along with any documents attached to the PbK case file. NICE Justice also auto assigns prosecutor access rights to digital case folders, based on linked information in PbK. If case assignments ever change in PbK, this information is automatically updated across both systems, ensuring the newly assigned prosecutor can seamlessly pick up where the former one left off.

Prosecutors’ offices that invest in the integrated solution can also benefit from NICE Justice’s built-in AI and automation capabilities for managing digital evidence that include automated case building, face/object detection, video and audio transcription and translation, optical character recognition (OCR), analytics, and finding evidence connections. As all evidence items are now automatically appended with accurate metadata, the integrated solution can now also leverage NICE Justice’s analytics for intelligent searching, or to find connected information and make evidence recommendations, even across cases.

To learn more about NICE’s digital transformation solutions for Public Safety and Justice visit the NICE website by clicking here or email PSinfo@NICE.com for more information.

To learn more about PROSECUTORByKarpel visit this website.

About Karpel Solutions
For three decades Karpel Solutions has served the American judicial system by providing technology solutions to businesses, government departments and the legal industry. Founded in 1985, Karpel provides business solutions that mobilize technology to meet specific business goals and needs. In 2001 Karpel entered the criminal case management market by developing a system for the St. Louis Circuit Attorney’s Office. In 2001, Karpel entered the criminal case management market. Today, Karpel is the largest and most widely used provider of criminal case management software in the United States. More info at https://www.karpel.com.

NICE Public Safety & Justice
With over 3,000 customers and 30 years of experience, NICE helps all types of public safety and criminal justice agencies, from emergency communications and law enforcement to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NICE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating and building cases, or prosecuting crimes. With comprehensive digital transformation solutions that can be deployed across entire counties and states, NICE also helps everyone work better together, so justice flows more smoothly, from incident to court. https://www.nicepublicsafety.com

About NICE
With NICE (Nasdaq: NICE), it’s never been easier for organizations of all sizes around the globe to create extraordinary customer experiences while meeting key business metrics. Featuring the world’s #1 cloud native customer experience platform, CXone, NICE is a worldwide leader in AI-powered self-service and agent-assisted CX software for the contact center – and beyond. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, partner with NICE to transform - and elevate - every customer interaction. www.nice.com

Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners. For a full list of NICE’s marks, please see: www.nice.com/nice-trademarks.

Forward-Looking Statements
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Mr. Wooten, are based on the current beliefs, expectations and assumptions of the management of NICE Ltd. (the “Company”). In some cases, such forward-looking statements can be identified by terms such as “believe,” “expect,” “seek,” “may,” “will,” “intend,” “should,” “project,” “anticipate,” “plan,” “estimate,” or similar words. Forward-looking statements are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of changes in economic and business conditions; competition; successful execution of the Company’s growth strategy; success and growth of the Company’s cloud Software-as-a-Service business; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties in making additional acquisitions or difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; the Company’s dependency on third-party cloud computing platform providers, hosting facilities and service partners; cyber security attacks or other security breaches against the Company; privacy concerns; changes in currency exchange rates and interest rates, the effects of additional tax liabilities resulting from our global operations, the effect of unexpected events or geo-political conditions, such as the impact of conflicts in the Middle East that may disrupt our business and the global economy; the effect of newly enacted or modified laws, regulation or standards on the Company and our products and various other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the SEC, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Corporate Media Contact

Christopher Irwin-Dudek, +1 201 561 4442, media@nice.com, ET

Investors

Marty Cohen, +1 551 256 5354, ir@nice.com, ET

Omri Arens, +972 3 763 0127, ir@nice.com, CET

Source: NICE

FAQ

What is the purpose of the NICE and Karpel Solutions partnership?

The partnership aims to digitally transform the criminal justice process for prosecutors by integrating NICE Justice digital evidence management solution with PROSECUTORByKarpel (PbK) case management software.

How will the integration benefit prosecutors using NICE (Nasdaq: NICE) and PROSECUTORByKarpel?

The integration will create efficiencies by automating evidence ingestion, organization, and correlation into digital case files, consolidating all evidence into a single view, and eliminating manual processes associated with managing digital evidence.

What AI capabilities does the NICE Justice solution offer for evidence management?

NICE Justice offers AI capabilities including automated case building, face/object detection, video and audio transcription and translation, optical character recognition (OCR), analytics, and finding evidence connections across cases.

Will there be additional charges for prosecutors' offices to use the integrated NICE-Karpel solution?

No, there will be no additional API charge for prosecutors' offices to take advantage of the integration between NICE Justice and PROSECUTORByKarpel.

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