NCR and STRATACACHE Partner to Engage Customers, Create Customized Experiences, Build Brand Loyalty

Rhea-AI Summary

NCR Corporation (NYSE: NCR) has announced a partnership with STRATACACHE to enhance restaurant branding through digital signage. This collaboration aims to deliver engaging menus and personalized experiences using advanced technology. The integration of STRATACACHE’s digital solutions with the NCR Commerce Platform will enable restaurants to run agile campaigns and improve service efficiency. The partnership addresses challenges in labor and supply chain management, promoting faster service and increased margins in a competitive market.

Positive

• Partnership with STRATACACHE to enhance restaurant branding through digital signage.
• Integration of STRATACACHE's technology with NCR Commerce Platform for improved service efficiency.
• Focus on personalization and operational efficiency to drive revenue.

Negative

• Ongoing labor and supply chain challenges in the restaurant industry.

ATLANTA--(BUSINESS WIRE)-- Building strong connections to diners is key to enhancing a restaurant’s brand. NCR Corporation (NYSE: NCR), a leading enterprise technology provider, is now partnering with STRATACACHE, the global industry leader in digital signage and retail marketing technology, to deliver engaging menus, compelling offers and best-in-class service.

“Digital signage is a powerful tool that goes beyond simply communicating a menu. It can create operational efficiency, personalize the guest experience and drive revenue,” said Dirk Izzo, president and general manager, NCR Hospitality. “By partnering with STRATACACHE, NCR is accelerating digital signage innovation and delivering solutions that create a competitive advantage to our customers, giving them more tools to run the restaurant.”

The NCR-STRATACACHE partnership brings together comprehensive software solutions that link to the NCR Commerce Platform, powerful analytics and 24x7x365 field service that allow restaurants to deliver agile dynamic campaigns and customized experiences to engage consumers.

“Our partnership helps the restaurant industry leverage knowledge of the customer from prior visits, mobile or loyalty to empower personalization and concierge-level service across digital menu boards, kiosks and mobile application engagements,” said Chris Riegel, STRATACACHE founder and CEO. “As restaurant operators face ongoing labor and supply chain challenges, technology, automation and smart digital menus are essential to reducing service times, improving sales results and minimizing challenging labor conditions. This alliance ties incredibly innovative technology to the operational and service capabilities required to ensure customer success, with faster service times, more efficient labor and increased margins.”

NCR is a full end-to-end provider from order creation to payment settlement that brings together software, services and hardware -- trusted by more than 100,000 restaurant sites, including independent operators, domestic chains and international brands across the globe. NCR Aloha provides everything enterprise and SMB restaurants need to run their business, boost efficiency and increase growth.

STRATACACHE provides a full scope of consumer engagement technology and services to the world’s largest restaurant, retail, brand and service companies. STRATACACHE’s digital solutions use smart digital displays, advanced sensors and cutting-edge artificial intelligence to customize the guest experience, enhancing profitability, customer satisfaction and speed of service. With more than three million digital displays operating in 28 countries, STRATACACHE is the global leader in advanced retail marketing technology.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a leading enterprise technology provider that runs stores, restaurants and self-directed banking. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Web site: www.ncr.com
Twitter: @NCRCorporation
Facebook: www.facebook.com/ncrcorp
LinkedIn: www.linkedin.com/company/ncr-corporation
YouTube: www.youtube.com/user/ncrcorporation

View source version on businesswire.com: https://www.businesswire.com/news/home/20220301005048/en/

NCR Media Contact

Scott Sykes

NCR Corporation

scott.sykes@ncr.com

Source: NCR Corporation

FAQ

What is the recent partnership announcement by NCR Corporation?

NCR Corporation announced a partnership with STRATACACHE to enhance restaurant branding through digital signage.

How will NCR and STRATACACHE's partnership benefit restaurants?

The partnership aims to deliver engaging menus and personalized experiences, improving operational efficiency and revenue.

What challenges does the NCR-STRATACACHE partnership address?

The partnership focuses on overcoming labor and supply chain challenges faced by the restaurant industry.

What technology is NCR incorporating from STRATACACHE?

NCR is integrating STRATACACHE's digital signage technology with its Commerce Platform for agile campaigns.