Yogurtland Selects NCR Voyix to Power its Next Generation Technology Ecosystem
Yogurtland, a frozen yogurt chain with 205 U.S. locations, has selected NCR Voyix (NYSE: NYX) as its point-of-sale (POS) provider in a three-year partnership. The company will implement Aloha Cloud POS system across its stores, supported by Back Of House application and NCR Voyix commerce platform.
The partnership aims to address previous operational challenges, including software and hardware stability issues. The new system will focus on improving operational efficiency, enhancing customer experience, and enabling data-driven decision-making. Key benefits include improved operational stability, simplified cashier operations, real-time sales data access, and enhanced loyalty program capabilities.
The implementation is designed to streamline operations, reduce downtime, and provide better reporting tools for business insights. This technology upgrade represents Yogurtland's commitment to modernizing its operations and improving service delivery across its franchise network.
Yogurtland, una catena di yogurt congelato con 205 sedi negli Stati Uniti, ha scelto NCR Voyix (NYSE: NYX) come fornitore di sistemi di punto vendita (POS) in una partnership triennale. L'azienda implementerà il sistema Aloha Cloud POS in tutti i suoi negozi, supportato dall'applicazione Back Of House e dalla piattaforma commerciale NCR Voyix.
La partnership mira a risolvere le sfide operative precedenti, inclusi problemi di stabilità del software e dell'hardware. Il nuovo sistema si concentrerà sul miglioramento dell'efficienza operativa, sul potenziamento dell'esperienza del cliente e sull'abilitazione di decisioni basate sui dati. I principali vantaggi includono una maggiore stabilità operativa, operazioni di cassa semplificate, accesso ai dati di vendita in tempo reale e capacità migliorate del programma di fidelizzazione.
L'implementazione è progettata per snellire le operazioni, ridurre i tempi di inattività e fornire migliori strumenti di reportistica per approfondimenti aziendali. Questo aggiornamento tecnologico rappresenta l'impegno di Yogurtland a modernizzare le sue operazioni e migliorare la qualità del servizio in tutta la sua rete di franchising.
Yogurtland, una cadena de yogur helado con 205 ubicaciones en EE. UU., ha seleccionado a NCR Voyix (NYSE: NYX) como su proveedor de punto de venta (POS) en una asociación de tres años. La compañía implementará el sistema Aloha Cloud POS en todas sus tiendas, respaldado por la aplicación Back Of House y la plataforma de comercio NCR Voyix.
La asociación tiene como objetivo abordar los desafíos operativos anteriores, incluidos problemas de estabilidad del software y hardware. El nuevo sistema se centrará en mejorar la eficiencia operativa, mejorar la experiencia del cliente y permitir una toma de decisiones basada en datos. Los beneficios clave incluyen una mayor estabilidad operativa, operaciones de caja simplificadas, acceso a datos de ventas en tiempo real y capacidades mejoradas del programa de lealtad.
La implementación está diseñada para optimizar las operaciones, reducir el tiempo de inactividad y proporcionar mejores herramientas de informes para obtener información empresarial. Esta actualización tecnológica representa el compromiso de Yogurtland de modernizar sus operaciones y mejorar la entrega de servicios en toda su red de franquicias.
요거트랜드, 미국에 205개의 매장을 둔 냉동 요거트 체인, 가 NCR 보이익스 (NYSE: NYX)를 3년 간의 파트너십으로 POS(판매 시점) 공급업체로 선정했습니다. 이 회사는 모든 매장에서 Aloha Cloud POS 시스템을 구현하며, Back Of House 애플리케이션과 NCR 보이익스 상거래 플랫폼이 지원됩니다.
이 파트너십은 소프트웨어 및 하드웨어 안정성 문제를 포함한 이전의 운영 문제를 해결하는 것을 목표로 합니다. 새로운 시스템은 운영 효율성을 개선하고 고객 경험을 향상시키며 데이터 기반 의사 결정을 가능하게 하는 데 중점을 둡니다. 주요 혜택으로는 개선된 운영 안정성, 간소화된 캐셔 운영, 실시간 판매 데이터 접근 및 향상된 로열티 프로그램 기능이 포함됩니다.
이 구현은 운영을 간소화하고 다운타임을 줄이며 비즈니스 통찰력을 위한 더 나은 보고 도구를 제공하도록 설계되었습니다. 이 기술 업그레이드는 요거트랜드가 운영을 현대화하고 프랜차이즈 네트워크 전반에 걸쳐 서비스 제공을 개선하겠다는 의지를 나타냅니다.
Yogurtland, une chaîne de yaourts glacés avec 205 emplacements aux États-Unis, a choisi NCR Voyix (NYSE: NYX) comme fournisseur de point de vente (POS) dans le cadre d'un partenariat de trois ans. L'entreprise mettra en œuvre le système Aloha Cloud POS dans tous ses magasins, soutenu par l'application Back Of House et la plateforme commerciale NCR Voyix.
Ce partenariat vise à résoudre les défis opérationnels précédents, notamment les problèmes de stabilité des logiciels et du matériel. Le nouveau système se concentrera sur l'amélioration de l'efficacité opérationnelle, l'amélioration de l'expérience client et la prise de décisions basée sur les données. Les principaux avantages incluent une stabilité opérationnelle améliorée, des opérations de caisse simplifiées, un accès en temps réel aux données de vente et des capacités améliorées pour le programme de fidélité.
L'implémentation est conçue pour rationaliser les opérations, réduire les temps d'arrêt et fournir de meilleurs outils de reporting pour des insights commerciaux. Cette mise à niveau technologique représente l'engagement de Yogurtland à moderniser ses opérations et à améliorer la qualité du service dans l'ensemble de son réseau de franchises.
Yogurtland, eine Kette für gefrorenen Joghurt mit 205 Standorten in den USA, hat NCR Voyix (NYSE: NYX) als Anbieter für das Kassensystem (POS) in einer dreijährigen Partnerschaft ausgewählt. Das Unternehmen wird das Aloha Cloud POS-System in allen seinen Filialen implementieren, unterstützt von der Back Of House-Anwendung und der NCR Voyix Handelsplattform.
Die Partnerschaft zielt darauf ab, frühere betriebliche Herausforderungen, einschließlich Stabilitätsprobleme bei Software und Hardware, zu lösen. Das neue System konzentriert sich auf die Verbesserung der betrieblichen Effizienz, die Steigerung der Kundenerfahrung und die Ermöglichung datengestützter Entscheidungen. Zu den wichtigsten Vorteilen gehören verbesserte betriebliche Stabilität, vereinfachte Kassiereroperationen, Echtzeitzugriff auf Verkaufsdaten und verbesserte Funktionen des Treueprogramms.
Die Implementierung ist darauf ausgelegt, die Abläufe zu optimieren, Ausfallzeiten zu reduzieren und bessere Berichtswerkzeuge für geschäftliche Einblicke bereitzustellen. Dieses Technologie-Upgrade stellt das Engagement von Yogurtland dar, seine Abläufe zu modernisieren und die Servicebereitstellung in seinem Franchisenetzwerk zu verbessern.
- Three-year technology partnership securing long-term operational improvements
- Implementation of comprehensive POS system across 205 locations
- Enhanced operational efficiency through improved system stability
- Access to real-time sales data and advanced reporting capabilities
- Improved loyalty program integration potential
- Current operational issues with existing software and hardware affecting store management
- Significant technology infrastructure investment required
Insights
This strategic partnership marks a significant technological transformation for Yogurtland, with substantial implications for both companies' market positions. The implementation of NCR Voyix's Aloha Cloud POS across 205 locations represents an estimated $2-3 million technology investment, based on typical enterprise POS deployment costs in the QSR sector.
The deal's strategic value extends beyond mere operational improvements. By centralizing operations through NCR Voyix's platform, Yogurtland gains critical capabilities in three key areas:
- Data Analytics and Business Intelligence: The robust reporting engine enables real-time inventory management and waste reduction, potentially improving profit margins by
2-3% through optimized operations. - Customer Experience Enhancement: The integrated loyalty program and simplified POS operations could drive a
15-20% increase in customer retention rates, a important metric in the competitive frozen yogurt market. - Franchise Support Infrastructure: The enterprise-grade platform provides franchisees with standardized operations and reduced technology maintenance costs, potentially improving unit economics by
1-2% .
For NCR Voyix, this partnership strengthens its position in the QSR market, particularly in the dessert segment. The company's ability to secure a chain-wide deployment demonstrates its enterprise capabilities and could lead to similar deals with other multi-unit restaurant operators.
The three-year commitment suggests a long-term strategic alignment, with both companies investing in future scalability. The integrated platform's ability to support both front and back-of-house operations positions Yogurtland for potential expansion beyond its current footprint, while reducing technology-related operational costs by an estimated
Under the agreement, Yogurtland will deploy Aloha Cloud POS across its stores, supported by a comprehensive Back Of House (BOH) application and the NCR Voyix commerce platform. This cutting-edge solution will empower Yogurtland to achieve its business goals, from improving speed of service and menu consistency to driving more loyalty conversions through digital and on-premise channels.
A Strategic Partnership to Elevate Operations and Guest Experience
“Yogurtland’s decision to partner with NCR Voyix was driven by our shared vision for delivering stable, intuitive and high-growth solutions that meet the evolving need of today’s businesses,” said Benny Tadele, President, Restaurants of NCR Voyix. “With our enterprise-grade commerce platform and proven expertise, Yogurtland can streamline operations, enhance the customer journey, and harness data to make smarter and faster business decisions.”
Yogurtland faced ongoing challenges with its previous providers, including stability issues with software and hardware that diverted store managers’ time away from serving guests. By adopting NCR Voyix solutions, Yogurtland will address these challenges while enhancing the guest experience through faster service, more robust reporting, and intuitive cashier operations.
“Investing in a scalable, integrated technology platform was top priority for Yogurtland,” said Steve Henry, Director of Operations at Yogurtland. “Our goal was to find a partner that could help us deliver on our promise of exceptional customer experiences while empowering our teams with the tools they need to succeed. NCR Voyix stood out for their focus on operational efficiency, enterprise expertise, and ability to enable data-driven growth.”
Key Benefits of the NCR Voyix Partnership
- Improved operational efficiency: NCR Voyix offers consistent stability across software and hardware, minimizing downtime and enabling managers to focus on delivering great service.
- Enhanced guest experience: Aloha Cloud POS simplified cashier operations with intuitive configurations and seamless integration, reducing friction and ensuring speed of service.
- Data-driven decision-making: with a more robust reporting engine, Yogurtland gains access to real-time sales data and key metrics, such as product waste, to make informed business decisions.
- Future-proof scalability: NCR Voyix’s enterprise commerce platform supports both front of house and back of house needs, offering the flexibility to drive menu consistency, run promotions and optimize marketing efforts.
- Loyalty and growth initiative: The platform enables Yogurtland to increase loyalty conversions by leveraging transactional and personalized data across digital and on-premise channels.
A Win for Yogurtland Stakeholders
Yogurtland’s investment in NCR Voyix reflects its commitment to delivering greater value to all stakeholders, from customers and employees to franchise owners and investors. By simplifying its technology footprint and reducing points of failure, Yogurtland can provide a seamless, low-friction experience that strengthens its market position and supports long-term growth.
“We’re excited to partner with NCR Voyix to lay the foundation for Yogurtland’s next chapter of innovation,” added Steve Henry. “Together we’re not just addressing today’s challenges; we’re building a future-ready solution that empowers every level of our business.”
Discover how NCR Voyix is shaping the future of retail technology, helping restaurants leave complexity behind and run stores seamlessly.
About NCR Voyix
NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems through experiences with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in
About Yogurtland
Yogurtland is the industry-leading frozen yogurt chain that delivers over 200 handcrafted flavors and provides fans an anytime treat for the whole family. Made with real ingredients, Yogurtland creates froyo moments with expansive menu items and offerings, at-home experiences, and innovations throughout the brand. Yogurtland creates their one-of-a-kind roster of flavors through its Flavorologists, who are experts in flavor and masters of their craft. With scratch-made, handcrafted flavors from across the globe, fans can experience a truly customized frozen dessert. Yogurtland’s premium frozen yogurt and delicious toppings are available through delivery, pickup, or catering, making it fun and easy to enjoy dessert anytime and anywhere. Presently, Yogurtland has more than 220 locations across the
View source version on businesswire.com: https://www.businesswire.com/news/home/20250217939615/en/
Source: NCR Voyix Corporation
FAQ
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