MetLife’s Health, Retirement Solutions Win 5 New Awards

Rhea-AI Summary

MetLife Asia has been awarded five new accolades for its 360Health and 360Future solutions, underscoring its commitment to innovation and customer care. 360Health, which offers a holistic approach to physical, mental, financial, and social health, has received four awards, including Digital Insurance Initiative of the Year in Nepal. 360Future, designed to help customers prepare for retirement, won the Customer Service Initiative of the Year in Korea.

These integrated services provide comprehensive support, from AI-backed health assessments to specialized elderly care. Since its 2018 launch, 360Health has garnered 40 awards across six countries, while 360Future, introduced in 2022, has earned five awards to date. MetLife Asia's Chief Marketing Officer, Sanjeev Kapur, emphasized the company's focus on helping customers achieve great health and financial security for longer lifespans.

Positive

• MetLife Asia won 5 new awards for 360Health and 360Future solutions
• 360Health has received 40 awards across 6 countries since its 2018 launch
• 360Future expanded from China to Korea in 2023
• Both solutions offer comprehensive, integrated services for health and retirement planning

Negative

• None.

360Health, 360Future deliver integrated services for health, retirement planning

HONG KONG--(BUSINESS WIRE)-- MetLife Asia is honoured to have received five new awards for its 360Health and 360Future solutions, highlighting its continuing drive for excellence in innovation and customer care.

The new awards for 360Health are:

• Digital Insurance Initiative of the Year (Nepal) – Insurance Asia Awards 2024
• Marketing Initiative of the Year (Nepal) – Insurance Asia Awards 2024
• 2024 Consumer Finance Award for Health and Wellness Cover of the Year (Australia) – Money Magazine
• Bronze Award for Product Service & Innovation – Qorus Innovation Awards 2024
• And for 360Future: Customer Service Initiative of the Year (Korea) – Insurance Asia Awards 2024

“We are honoured to receive these awards, and we continue to be driven by the trust our customers have given us as their long-term insurance partners,” said Sanjeev Kapur, Chief Marketing Officer, MetLife Asia.

“Today, we have life spans that are longer than had previously been imagined. With 360Health and 360Future, we are reimagining the future with our customers so they can achieve great health and financial security to live well for longer.”

Reimagining the future with customers

360Health’s holistic approach covers physical, mental, financial and social health. Users have simple and convenient access online and through mobile apps for services that include artificial intelligence (AI)-backed health assessments; diabetes risk monitoring; exercise and nutrition tips; online doctor consultations; prescription deliveries; fitness and recovery; and mental health support.

360Future helps customers prepare early for retirement and supports them as they age, with retirement savings, insurance, health, wealth, and life care services. Specialized elderly care services cover dementia and other senile diseases, and are available to both customers and their parents. Other offerings include a personal assistant and pet care service; personal pension insurance product; women’s menopausal healthcare consultations and ophthalmic screenings; support for medical appointments; home healthcare guidance; and retirement planning.

360Health, available in Australia, Bangladesh, China, Korea, Nepal, and the United Arab Emirates, has won 40 awards across the world since its launch in 2018. 360Future, which launched in China in 2022 and expanded to Korea in 2023, has received five awards to date.

About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East. For more information, visit www.metlife.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240716738794/en/

For Media:

Sharon Buan

(65)90880491

sharonkay.buan@metlife.com

Source: MetLife Asia

FAQ

What new awards did MetLife (MET) receive for its 360Health and 360Future solutions?

MetLife received five new awards: Digital Insurance Initiative of the Year (Nepal), Marketing Initiative of the Year (Nepal), Consumer Finance Award for Health and Wellness Cover of the Year (Australia), Bronze Award for Product Service & Innovation, and Customer Service Initiative of the Year (Korea) for 360Future.

In which countries is MetLife's (MET) 360Health solution available?

MetLife's 360Health solution is available in Australia, Bangladesh, China, Korea, Nepal, and the United Arab Emirates.

When was MetLife's (MET) 360Future solution launched and where is it available?

MetLife's 360Future solution was launched in China in 2022 and expanded to Korea in 2023.

What services does MetLife's (MET) 360Health solution offer?

MetLife's 360Health offers AI-backed health assessments, diabetes risk monitoring, exercise and nutrition tips, online doctor consultations, prescription deliveries, fitness and recovery, and mental health support.