Bluevine Capital Chooses Medallia For Experience Management

Rhea-AI Summary

Medallia (NYSE: MDLA), a leader in experience management, has been chosen by Bluevine Capital as its experience management platform. This collaboration aims to enhance customer experiences for Bluevine's extensive base of digitally-focused small business owners. Medallia's platform utilizes AI to provide insights that can help businesses reduce churn, improve customer engagement, and drive significant revenue impact. This partnership reinforces Medallia's position in the fintech space, showcasing its technology's effectiveness in delivering exceptional user experiences.

Positive

• Partnership with Bluevine Capital enhances Medallia's market presence.
• Medallia's technology aims to improve customer experience for thousands of small business owners.
• Utilization of AI for personalized insights that drive business performance.

Negative

• None.

Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that Bluevine Capital has selected Medallia as its experience management platform of choice.

“It is very exciting to see an innovative, small-business-focused fintech leveraging Medallia's technology to deliver exceptional experience to their thousands of digitally-focused business owners,” said Elizabeth Carducci, chief revenue officer for Medallia.

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About Medallia

Medallia (NYSE: MDLA) is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers, employees and citizens. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment. www.medallia.com

© 2020 Medallia, Inc. All rights reserved. Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia. All other trademarks are the property of their respective owners.

View source version on businesswire.com: https://www.businesswire.com/news/home/20201218005691/en/

FAQ

What is the significance of Medallia's partnership with Bluevine Capital?

Medallia's partnership with Bluevine Capital signifies its role as a key experience management platform, enhancing customer experiences for Bluevine's small business clients.

How does Medallia's technology benefit Bluevine Capital?

Medallia's technology provides AI-driven insights that can help Bluevine Capital improve customer engagement and reduce churn among small business owners.

What is the stock symbol for Medallia?

The stock symbol for Medallia is MDLA.

When was the partnership between Medallia and Bluevine Capital announced?

The partnership between Medallia and Bluevine Capital was announced in December 2020.

How does Medallia's platform impact business performance?

Medallia's platform helps businesses reduce churn, increase customer loyalty, and make informed revenue-impacting decisions through actionable insights.