Manhattan Associates Inc. reports developments tied to its supply chain and omnichannel commerce software business. The company provides cloud-based, AI-powered solutions that connect front-end commerce with back-end supply chain execution for retailers, wholesalers, manufacturers, logistics providers and other enterprises.
Recurring news themes include quarterly results, bookings and guidance, Manhattan Active product updates, transportation management recognition, unified commerce research, customer selections for supply chain planning, common share repurchase authorization and executive leadership changes.
Manhattan Associates (NASDAQ: MANH) has announced it will release its fourth quarter 2024 financial results on Tuesday, January 28, 2025, after market close. The announcement will be followed by a conference call with senior management at 4:30 p.m. Eastern time.
Investors can access a live webcast through the Investor Relations section at ir.manh.com. Those unable to attend can access a replay by dialing +1-877-660-6853 (U.S./Canada) or +1-201-612-7415 (international) with Access I.D. 13750866. The phone replay will be available for two weeks, while the internet broadcast will remain accessible until the first quarter 2025 earnings release.
Manhattan Associates (NASDAQ: MANH) announced that the Army & Air Force Exchange Service has successfully implemented Manhattan Active Maven, a GenAI-powered chatbot, to enhance customer service operations. The Exchange, which has been using Manhattan Active Omni since 2019 for order fulfillment, deployed the new AI solution to handle customer inquiries including shipping status, order changes, cancellations, returns, and exchanges.
The chatbot has significantly reduced the volume of inquiries handled by human agents, with Manhattan estimating time savings of up to 30 seconds per interaction. The implementation was completed in just a few weeks and has helped improve customer satisfaction rates and net promoter scores. The solution's integration with Manhattan Active Omni platform enables immediate automation of customer service inquiries without requiring additional integration or extensive configuration.
Lamps Plus, the nation's leading specialty lighting retailer, has implemented Manhattan's Demand Forecasting and Inventory Optimization solution (DFIO) to enhance forecast accuracy and replenishment visibility. The implementation was completed in under six months at their West Coast fulfillment center, serving both ecommerce and 31 retail stores.
The solution includes Unified Forecasting Method and advanced statistical modeling, utilizing data analytics, machine learning, and AI. A second fulfillment center on the East Coast will implement DFIO in the first half of 2025. The system will help Lamps Plus manage seasonal demand and maintain optimal inventory levels while reducing operational costs.
KLLM Transport Services, one of the largest temperature-controlled truckload carriers in the U.S., has selected Manhattan Associates' (NASDAQ: MANH) Carrier Management Suite to optimize its fleet operations. Building on their 15+ year relationship and success with Manhattan's Fuel&Route® solution, KLLM is expanding its implementation to include Drop&Swap®, Driver&Load®, and Load Analyzer® solutions.
The expanded suite aims to help KLLM decrease costs, increase revenue, maximize equipment utilization, reduce empty miles, and book more profitable freight. The Driver&Load solution will focus on reducing deadhead miles and unused driver hours, while Drop&Swap will improve load rescue efficiency. Load Analyzer will optimize freight booking by matching supply with demand using real-time and forecasted data.
Manhattan Associates has been named a Leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024 report, achieving the highest score possible in the most criteria among 9 evaluated vendors. The company received recognition for its strong store inventory management and store fulfillment capabilities, including in-store and curbside pickup.
Manhattan's unified commerce suite, Manhattan Active® Omni, combines Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment applications. This follows their previous recognition as the only Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report, establishing their position as a unified commerce leader.
Manhattan Associates has been named a Leader in The Forrester Wave™: Point-of-Service (POS) Solutions, Q4 2024 report, achieving the highest score possible in the most criteria among 9 evaluated vendors. The company was particularly recognized for its strong store inventory management and store fulfillment capabilities. Manhattan delivers omnichannel customer experience through Manhattan Active® Omni, which unifies Point of Sale, Order Management, Customer Engagement & Service, and Store Inventory & Fulfillment applications. The company was also previously named the only Leader in The Forrester Wave™: Order Management Systems (OMS), Q2 2023 report.
WSI Supply Chain Solutions has implemented Manhattan Active® Warehouse Management across its ecommerce fulfillment centers. The cloud-native WMS implementation has resulted in measurable improvements in throughput volume and picking accuracy amid surging ecommerce and DTC demand. The system's AI-driven order allocation helps optimize pick density while providing visibility into performance metrics. The implementation has enabled WSI to streamline fulfillment processes, standardize operations, increase shipping reliability, and improve inventory accuracy.
Manhattan Associates announced successful results from its partnership with Hy-Vee, implementing Warehouse Management System (WMS), Transportation Management System (TMS), and Demand Forecasting and Inventory Optimization (DFIO) solutions. The implementation has optimized Hy-Vee's distribution network, improving warehouse productivity across three primary facilities, enhancing truck routing efficiency, and enabling better demand prediction. The DFIO solution particularly helped navigate market uncertainties during COVID-19 by distinguishing between regular demand and pandemic-related spikes, leading to more precise forecasts and improved purchasing decisions.
Giant Eagle has successfully implemented Manhattan Active® Warehouse Management (WM) in three of its distribution centers, transitioning from an on-premise system to a cloud-native solution. The company plans to shift its remaining four DCs by August 2025. The implementation process has been efficient, with each subsequent deployment completed faster than the previous one. The cloud-native WMS provides quarterly updates with new features and functionality, eliminating the need for traditional upgrades. Giant Eagle has also adopted Manhattan Active Transportation Management to optimize its logistics operations, combining both solutions for enhanced distribution, transportation, labor, and automation management.
Manhattan Associates (NASDAQ: MANH) reported record revenue and earnings for Q3 2024, with total revenue at $266.7 million, up from $238.4 million in Q3 2023. GAAP diluted EPS rose to $1.03 from $0.79, while non-GAAP adjusted EPS increased to $1.35 from $1.05. Cloud subscription revenue grew to $86.5 million from $65.0 million. GAAP operating income was $75.1 million, and adjusted operating income was $98.9 million. Cash flow from operations was $62.3 million. For the nine months ended September 30, 2024, total revenue was $786.6 million, with GAAP EPS at $2.74 and adjusted EPS at $3.55. The company repurchased 194,712 shares for $49.7 million in Q3 2024 and 831,111 shares for $198.1 million over nine months. Guidance for 2024 includes total revenue of $1.039-$1.041 billion and GAAP EPS of $3.47-$3.49.