Lumen Technologies Partners with Google Cloud to Drive AI Innovation and Accelerate Digital Transformation
Lumen Technologies (NYSE: LUMN) has announced a strategic partnership with Google Cloud to accelerate digital transformation and AI innovation. The collaboration features the implementation of Lumen® Digital Twin technology, powered by Google Cloud's infrastructure and BigQuery platform, enabling real-time network insights and proactive issue resolution.
Google Cloud's Vertex AI platform and Gemini models will support new AI applications to improve operational efficiency and customer support. Additionally, Lumen Private Connectivity Fabric℠ will expand Google's network infrastructure to meet growing demand for cloud services and AI innovations.
Lumen Technologies (NYSE: LUMN) ha annunciato una partnership strategica con Google Cloud per accelerare la trasformazione digitale e l'innovazione nell'IA. La collaborazione prevede l'implementazione della tecnologia Lumen® Digital Twin, supportata dall'infrastruttura di Google Cloud e dalla piattaforma BigQuery, che consentirà approfondimenti in tempo reale sulla rete e una risoluzione proattiva dei problemi.
La piattaforma Vertex AI di Google Cloud e i modelli Gemini supporteranno nuove applicazioni IA per migliorare l'efficienza operativa e il supporto ai clienti. Inoltre, Lumen Private Connectivity Fabric℠ espanderà l'infrastruttura di rete di Google per soddisfare la crescente domanda di servizi cloud e innovazioni nell'IA.
Lumen Technologies (NYSE: LUMN) ha anunciado una asociación estratégica con Google Cloud para acelerar la transformación digital y la innovación en IA. La colaboración incluye la implementación de la tecnología Lumen® Digital Twin, potenciada por la infraestructura de Google Cloud y la plataforma BigQuery, que permite obtener información sobre la red en tiempo real y una resolución proactiva de problemas.
La plataforma Vertex AI de Google Cloud y los modelos Gemini apoyarán nuevas aplicaciones de IA para mejorar la eficiencia operativa y el soporte al cliente. Además, Lumen Private Connectivity Fabric℠ ampliará la infraestructura de red de Google para satisfacer la creciente demanda de servicios en la nube e innovaciones en IA.
루멘 테크놀로지스 (NYSE: LUMN)가 구글 클라우드와 전략적 파트너십을 체결하고 디지털 전환 및 AI 혁신을 가속화한다고 발표했습니다. 이 협력에는 구글 클라우드의 인프라와 빅쿼리 플랫폼에 의해 지원되는 Lumen® Digital Twin 기술의 구현이 포함되어 있으며, 이를 통해 실시간 네트워크 통찰력과 사전 문제 해결이 가능합니다.
구글 클라우드의 Vertex AI 플랫폼과 제미니 모델은 운영 효율성과 고객 지원을 개선하기 위한 새로운 AI 애플리케이션을 지원할 것입니다. 또한, Lumen Private Connectivity Fabric℠는 증가하는 클라우드 서비스 및 AI 혁신에 대한 수요를 충족하기 위해 구글의 네트워크 인프라를 확장할 것입니다.
Lumen Technologies (NYSE: LUMN) a annoncé un partenariat stratégique avec Google Cloud pour accélérer la transformation numérique et l'innovation en IA. Cette collaboration comprend la mise en œuvre de la technologie Lumen® Digital Twin, propulsée par l'infrastructure de Google Cloud et la plateforme BigQuery, permettant des analyses en temps réel sur le réseau et une résolution proactive des problèmes.
La plateforme Vertex AI de Google Cloud et les modèles Gemini soutiendront de nouvelles applications d'IA pour améliorer l'efficacité opérationnelle et le support client. De plus, Lumen Private Connectivity Fabric℠ élargira l'infrastructure réseau de Google pour répondre à la demande croissante en services cloud et innovations en IA.
Lumen Technologies (NYSE: LUMN) hat eine strategische Partnerschaft mit Google Cloud angekündigt, um die digitale Transformation und Innovation im Bereich KI zu beschleunigen. Die Zusammenarbeit umfasst die Implementierung der Technologie Lumen® Digital Twin, die durch die Infrastruktur und die BigQuery-Plattform von Google Cloud unterstützt wird und Echtzeit-Netzwerkinformationen sowie eine proaktive Problemlösung ermöglicht.
Die Vertex AI Plattform von Google Cloud und die Gemini-Modelle werden neue KI-Anwendungen unterstützen, um die betriebliche Effizienz und den Kundenservice zu verbessern. Darüber hinaus wird Lumen Private Connectivity Fabric℠ die Netzwerk-Infrastruktur von Google erweitern, um der wachsenden Nachfrage nach Cloud-Diensten und KI-Innovationen gerecht zu werden.
- Partnership with Google Cloud enhances operational efficiency and reduces costs
- Implementation of AI-powered Digital Twin technology for proactive network management
- Selected by Google Cloud to expand network infrastructure
- New revenue stream through providing dedicated fiber access to Google Cloud
- None.
Insights
This strategic partnership represents a significant technological advancement for Lumen, implementing advanced AI capabilities through Google Cloud's infrastructure. The Digital Twin technology powered by Google's BigQuery and AI tools marks a substantial operational transformation that could significantly reduce network maintenance costs and improve service reliability.
The deployment of Vertex AI and Gemini models for field operations and customer support represents a concrete step toward operational efficiency. The partnership's reciprocal nature, with Lumen providing network infrastructure for Google Cloud's expansion, creates a symbiotic relationship that could generate sustained revenue streams and operational improvements. The focus on proactive network management and reduced technician dispatches should translate to meaningful cost savings and improved service delivery metrics.
The expansion of Lumen's Private Connectivity Fabric to support Google Cloud's network growth represents a significant revenue opportunity. This infrastructure deal positions Lumen to capture increased market share in the rapidly growing cloud services sector, particularly as demand for AI-related computing resources continues to surge.
The commitment to install new fiber routes alongside existing infrastructure indicates substantial long-term value potential. This partnership could significantly strengthen Lumen's competitive position in the enterprise connectivity market, while the dedicated fiber access agreement suggests a stable, long-term revenue stream that could help offset recent challenges in traditional telecom segments.
- Google Cloud underpins Lumen® Digital Twin technology, providing proactive insights across the Lumen network
- Google Cloud's Vertex AI platform enables new AI-powered applications to assist Lumen technicians and customer support teams
- Lumen Private Connectivity Fabric℠ will expand Google's network to support demand growth for Google Cloud's products and AI innovations
Lumen Chooses Google to Build 'Digital Twin', Drive AI Innovation
Lumen is partnering with Google Cloud to power AIOps and proactive data insights across its network, as Lumen continues to drive operational efficiencies. Using Google Cloud's infrastructure, databases, and BigQuery data and analytics platform, the company has built Lumen® Digital Twin powered by AI providing real-time insights across the Lumen network. These insights help Lumen proactively detect and quickly resolve network issues before they reach its customers.
In addition, Google Cloud's Vertex AI platform and Gemini models will enable new and innovative applications to help Lumen avoid unnecessary technician dispatches; improve field, agent and customer support; and enhance website search functionality. These efforts help Lumen increase operational efficiency, reduce costs, and improve the customer experience.
"We're transforming our operations top to bottom to deliver outstanding customer service and operate a more efficient business," said Dave Ward, Lumen Chief Technology and Product Officer. "Google Cloud's expertise and AI technologies are key enablers for our company, allowing us to use our Lumen Digital Twin network technology to test new capabilities and improvements before we deploy them."
"We are at a pivotal moment as gen AI drives true business transformations across industries," said Bikash Koley, VP, Global Networking & Infrastructure, Google Cloud. "Lumen is a trusted network for AI, and we are excited to partner with them to provide real-time insights and operational improvements and drive meaningful business outcomes for organizations worldwide."
Lumen's Private Connectivity Fabric℠ Expands Google Network Capabilities
As part of this announcement, Google Cloud has chosen Lumen to expand its network capabilities using the extensive, diverse Lumen network to support demand growth for Google Cloud services and AI innovations. Lumen Private Connectivity Fabric℠ will provide dedicated access to existing fiber in the Lumen network, and Lumen will install new fiber on existing and new routes.
About Lumen Technologies
Lumen is unleashing the world's digital potential. We ignite business growth by connecting people, data, and applications – quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI's full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers' needs today and as they build for tomorrow. For news and insights visit news.lumen.com, LinkedIn: /lumentechnologies, X: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies, and YouTube: /lumentechnologies.
Forward Looking Statements
Except for the historical and factual information contained herein, the matters set forth in this press release, including statements related to the benefits of the parties' collaboration, the parties' business outlook and potential future operations or transactions, and that may be identified by words such as "will," "believes," "expects," "plans" and similar expressions, are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to a number of risks, uncertainties and assumptions, including the risks that the parties' anticipated benefits from their agreement and continued collaboration may take longer to be realized or be less substantial than currently anticipated, that the benefits of AI, ML and other emerging technologies may take longer to be realized or be less substantial than currently anticipated, or that certain of the parties' plans for future changes may be more difficult or time consuming to implement than currently expected. Many of these risks, uncertainties and assumptions are beyond the parties' control. Actual events and results may differ materially from those anticipated, estimated or projected if one or more of these risks or uncertainties materialize, or if underlying assumptions prove incorrect. You should not place undue reliance on these forward-looking statements, which speak only as of the date made. Unless legally required, neither party undertakes any obligation and expressly disclaims any such obligation to update publicly any forward-looking statements, whether as a result of new information, future events or otherwise.
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SOURCE Lumen Technologies
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