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Aragon Research positions LivePerson as a Leader in The Aragon Research Globe™ Report for Conversational AI, 2024

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LivePerson (Nasdaq: LPSN) has been recognized as a Leader in The Aragon Research Globe for Conversational AI for the third consecutive year. The company's conversational AI solutions have been praised for bridging the gap between customer expectations and enterprise capabilities, delivering better outcomes for both parties involved in the conversation.
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  • LivePerson has consistently been named a Leader in the Globe for Conversational AI since 2021, showcasing its sustained excellence in the market segment.
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 Independent research firm evaluated providers based on strategy and performance

NEW YORK, Jan. 24, 2024 /PRNewswire/ -- LivePerson (Nasdaq: LPSN), the global leader in enterprise conversations, today announced it has been positioned by Aragon Research, Inc. as a Leader in The Aragon Research Globe for Conversational AI for the third year in a row.*

According to Aragon Research, the conversational AI market segment consists of providers offering AI platforms and software development systems that create human-like dialog between humans and machines.

LivePerson has been named a Leader in the Globe for this market segment every year since its original publication in 2021.

"Today, there's a large gap between the experiences that customers want and the experiences that most enterprises can give them. Truly powerful conversational AI solutions help brands build a bridge over that gap and deliver better outcomes for both sides of the conversation," said Ravi Chittari, Chief Innovation Officer at LivePerson. "As we continue to partner with the world's top brands to put conversations at the center of their business, we're proud to be identified once again as a Leader in Aragon Research's Globe for Conversational AI."

To learn more about LivePerson's solutions for enterprise conversations, visit liveperson.com. For more about the report, download "The Aragon Research Globe™ for Conversational AI, 2024".

About LivePerson, Inc.
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better business outcomes. Fast Company named us the #1 Most Innovative AI Company in the world. To talk with us or our AI, please visit liveperson.com.

Note: Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

*Aragon Research "The Aragon Research Globe for Conversational AI, 2024" by Craig Kennedy, December 2023.

CONTACT: Mike Tague, mtague@liveperson.com

 

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SOURCE LivePerson, Inc.

FAQ

What is LivePerson's ticker symbol?

LivePerson's ticker symbol is LPSN.

How many years has LivePerson been recognized as a Leader in The Aragon Research Globe for Conversational AI?

LivePerson has been named a Leader in the Globe for this market segment every year since its original publication in 2021.

Who is the Chief Innovation Officer at LivePerson?

Ravi Chittari is the Chief Innovation Officer at LivePerson.

What does the conversational AI market segment consist of?

The conversational AI market segment consists of providers offering AI platforms and software development systems that create human-like dialog between humans and machines.

What did Aragon Research, Inc. evaluate LivePerson for?

Aragon Research, Inc. evaluated LivePerson as a Leader in The Aragon Research Globe for Conversational AI.

What did Ravi Chittari, Chief Innovation Officer at LivePerson, say about the recognition?

Ravi Chittari stated that powerful conversational AI solutions help brands build a bridge between customer expectations and enterprise capabilities, delivering better outcomes for both parties involved in the conversation.

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