U.S. Enterprises Committing to IoT With Long-Term Plans
ISG Provider Lens™ report reveals that U.S. enterprises are increasingly adopting long-term strategies for the Internet of Things (IoT) beyond mere proofs of concept. The 2022 report finds organizations aiming for both immediate benefits and a high-level view of their IoT future. Key findings indicate a growing ambition in enterprise IoT plans, driven by AI and machine learning advancements. However, a skills shortage in IoT services poses significant challenges. The report evaluates 33 providers, naming Atos, Capgemini, and others as leaders in various quadrants.
- Growing ambition in enterprise IoT plans focusing on operational optimization and security.
- Advancements in AI and machine learning enhancing IoT analytics capabilities.
- Increasing development of customized solutions to improve interoperability.
- Significant skills shortage impacting the deployment of Managed IoT services.
- Challenges in achieving plug-and-play interoperability among devices and networks.
Companies want both a future vision and short-term results, with goals for visibility, data analytics and security, ISG Provider Lens™ report says
The 2022 ISG Provider Lens™ Internet of Things —
“Enterprise IoT plans are growing more ambitious,” said
Advances in AI and machine learning have expanded the possibilities of IoT analytics, ISG says. In its most basic form, IoT gives enterprises visibility into their operations by collecting data from sensors in machine tools, vehicles and other assets. That data can be used in real time to track objects, generate alerts or predict failures. Using analytics tools, managed services providers are now using the same data sources to derive higher-level business insights.
As in most IT fields today, both enterprises and service providers face a tight market for qualified professionals who can design, integrate and operate complex IoT systems, the report says. Providers and clients are opening delivery centers in
“Managed IoT services are most affected by the skills shortage,” said
Enterprises are seeking plug-and-play interoperability among devices, software and networks so they can respond to future requirements and avoid vendor lock-in, but this remains a challenge, ISG says. To deliver maximum value, an enterprise’s IoT infrastructure often needs to be customized to work with specific telecom networks and hyperscale cloud platforms. Yet a lengthy integration process can cut into a project’s return on investment. Providers are continuing efforts to offer open platforms and smooth integration services.
The 2022 ISG Provider Lens™ Internet of Things —
The report names
In addition, Hitachi Vantara is named as a
Customized versions of the report are available from Cyient and PwC.
The 2022 ISG Provider Lens™ Internet of Things —
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
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