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Brazil Taps Into Data, AI to Strengthen Supply Chains

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Information Services Group (ISG) reports that Brazilian enterprises are increasingly investing in digital technologies, including generative AI, to enhance supply chain operations. The 2024 ISG Provider Lens™ Supply Chain Services report highlights how companies are leveraging advanced analytics, remote sensing devices, and integrated software platforms to improve supply chain performance and resilience.

Organizations are applying AI solutions to enterprise resource planning, advanced planning systems, and control towers. The implementation of these technologies helps predict and respond to sales peaks, manage material movement, and support circular economy initiatives. Given Brazil's vast geography, there's particular emphasis on distribution solutions like control towers and warehouse management systems.

Information Services Group (ISG) riporta che le imprese brasiliane stanno investendo sempre di più in tecnologie digitali, inclusa la IA generativa, per migliorare le operazioni della catena di fornitura. Il rapporto 2024 ISG Provider Lens™ Supply Chain Services mette in evidenza come le aziende stiano sfruttando analisi avanzate, dispositivi di rilevamento remoto e piattaforme software integrate per migliorare le prestazioni e la resilienza della catena di fornitura.

Le organizzazioni stanno applicando soluzioni di IA alla pianificazione delle risorse aziendali, ai sistemi di pianificazione avanzata e alle torri di controllo. L'implementazione di queste tecnologie aiuta a prevedere e rispondere ai picchi di vendita, gestire il movimento dei materiali e supportare le iniziative di economia circolare. Data la vasta geografia del Brasile, c'è particolare attenzione a soluzioni di distribuzione come le torri di controllo e i sistemi di gestione del magazzino.

Information Services Group (ISG) informa que las empresas brasileñas están invirtiendo cada vez más en tecnologías digitales, incluida la IA generativa, para mejorar las operaciones de la cadena de suministro. El informe 2024 ISG Provider Lens™ Supply Chain Services destaca cómo las empresas están aprovechando el análisis avanzado, los dispositivos de sensores remotos y las plataformas de software integradas para mejorar el rendimiento y la resiliencia de la cadena de suministro.

Las organizaciones están aplicando soluciones de IA a la planificación de recursos empresariales, sistemas de planificación avanzada y torres de control. La implementación de estas tecnologías ayuda a predecir y responder a los picos de ventas, gestionar el movimiento de materiales y apoyar iniciativas de economía circular. Dada la vasta geografía de Brasil, se pone especial énfasis en soluciones de distribución como torres de control y sistemas de gestión de almacenes.

Information Services Group (ISG)는 브라질 기업들이 공급망 운영을 개선하기 위해 생성형 AI를 포함한 디지털 기술에 점점 더 많은 투자를 하고 있다고 보고했습니다.2024년 ISG 제공업체 렌즈™ 공급망 서비스 보고서는 기업들이 공급망 성능과 회복력을 개선하기 위해 고급 분석, 원격 감지 장치 및 통합 소프트웨어 플랫폼을 어떻게 활용하고 있는지를 강조합니다.

조직은 기업 자원 계획, 고급 계획 시스템 및 관리 타워에 AI 솔루션을 적용하고 있습니다. 이러한 기술의 구현은 판매 피크를 예측하고 대응하며 자재 이동을 관리하고 순환 경제 이니셔티브를 지원하는 데 도움을 줍니다. 브라질의 방대한 지리를 고려할 때, 관리 타워와 창고 관리 시스템과 같은 유통 솔루션에 특히 중점을 두고 있습니다.

Information Services Group (ISG) rapporte que les entreprises brésiliennes investissent de plus en plus dans les technologies numériques, y compris l'IA générative, pour améliorer les opérations de la chaîne d'approvisionnement. Le rapport 2024 ISG Provider Lens™ Supply Chain Services souligne comment les entreprises tirent parti des analyses avancées, des dispositifs de détection à distance et des plateformes logicielles intégrées pour améliorer la performance et la résilience de la chaîne d'approvisionnement.

Les organisations appliquent des solutions d'IA à la planification des ressources d'entreprise, aux systèmes de planification avancée et aux tours de contrôle. La mise en œuvre de ces technologies aide à prévoir et à répondre aux pics de vente, à gérer le mouvement des matériaux et à soutenir les initiatives d'économie circulaire. Étant donné la vaste géographie du Brésil, une attention particulière est accordée aux solutions de distribution telles que les tours de contrôle et les systèmes de gestion d'entrepôt.

Information Services Group (ISG) berichtet, dass brasilianische Unternehmen zunehmend in digitale Technologien, einschließlich generative KI, investieren, um die Betriebsabläufe in der Lieferkette zu verbessern. Der Bericht 2024 ISG Provider Lens™ Supply Chain Services hebt hervor, wie Unternehmen fortschrittliche Analytik, Fernsensoren und integrierte Softwareplattformen nutzen, um die Leistung und Resilienz der Lieferkette zu steigern.

Organisationen setzen KI-Lösungen in der Unternehmensressourcenplanung, fortschrittlichen Planungssystemen und Kontrolltürmen ein. Die Umsetzung dieser Technologien hilft dabei, Verkaufszahlen vorherzusagen und darauf zu reagieren, Materialbewegungen zu verwalten und Initiativen zur Kreislaufwirtschaft zu unterstützen. Angesichts der weitreichenden Geografie Brasiliens liegt ein besonderes Augenmerk auf Vertriebslösungen wie Kontrolltürmen und Lagerverwaltungssystemen.

Positive
  • Growing adoption of AI and GenAI solutions for improved supply chain visibility and control
  • Expansion of AI applications beyond sales to include industrial manufacturing operations
  • Increased cloud service performance enabling better data processing capabilities
  • Rising partnerships with supply chain advisory and consulting providers
Negative
  • None.

Insights

Brazil's enterprise-level investment in supply chain digitalization represents a significant opportunity for ISG (III). The company's positioning as a leading technology research firm in this growing market should drive revenue growth. The report highlights increasing demand for advisory services across multiple sectors, particularly in AI integration and supply chain optimization.

With Brazilian companies accelerating digital transformation post-pandemic, ISG's research and advisory services become more valuable. The focus on control towers and management systems for Brazil's vast geography creates sustained demand for ISG's expertise. The company's comprehensive analysis of 40 providers across 4 quadrants demonstrates strong market coverage and research depth.

This market expansion in Brazil, combined with ISG's established presence and reputation, indicates positive business momentum. However, the impact on stock performance may be gradual as technology adoption cycles typically span multiple quarters.

 Enterprises adopt analytics tools to boost supply chain performance, resilience for competitive advantage, ISG Provider Lens report says

SÃO PAULO--(BUSINESS WIRE)-- Enterprises in Brazil are investing in digital technologies, including generative AI, to harness a wealth of data to improve supply chain operations, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

The 2024 ISG Provider Lens Supply Chain Services report for Brazil finds that new tools, including remote sensing devices and highly integrated software platforms, are providing companies with more and better data about their supply chains. Using recent advances in AI and analytics, organizations are applying this information to enterprise resource planning (ERP) software, advanced planning systems and control towers for greater supply chain performance and resilience.

“Ongoing business transformation is the top priority for Brazilian enterprise leaders,” said Bob Krohn, partner, manufacturing, for ISG. “They recognize that more flexible, integrated and sustainable supply chains are essential to this vision, and service providers are helping them use AI to realize that vision.”

Companies in Brazil are taking advantage of higher data volumes as cloud services grow in performance, processing capacity and reliability, the report says. With more structured information at their disposal, enterprises are applying increasingly sophisticated AI and GenAI solutions to a wider range of applications. Deployments are expanding beyond sales and planning to include core industrial manufacturing and operations applications, such as predictive maintenance.

The AI and GenAI tools being deployed in Brazil make data about logistics, distribution, sales and product replenishment more useful for predicting and responding to sales peaks and abnormal movement of materials, ISG says. They give enterprises more visibility and levers to manage the extended supply chain, stretching all the way from suppliers to consumers, which makes it easier to carry out circular economy initiatives that reduce waste.

Since emerging from the COVID-19 pandemic, many Brazilian companies have accelerated efforts to outpace competitors in performance and efficiency, the report says. A growing number of them are partnering with supply chain advisory and consulting providers for activities that include diagnosing supply chain issues, crafting strategies, implementing systems and reducing cost and risk. Given Brazil’s land area — the fifth largest in the world — distribution solutions such as control towers and warehouse and transportation management systems are in especially high demand.

“Visibility and control throughout the supply chain are more important than ever,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “Brazilian companies are sharply focused on AI and analytics solutions to achieve those objectives.”

The report also examines other supply chain trends in Brazil, including the rising demand for supply chain BPO services and emerging interest in circular supply chains for improved sustainability.

For more insights into the supply chain challenges faced by enterprises in Brazil, see the ISG Provider Lens Focal Points briefing here.

The 2024 ISG Provider Lens Supply Chain Services report for Brazil evaluates the capabilities of 40 providers across four quadrants: Supply Chain Advisory and Consulting Services, Supply Chain IT Operations Services, Supply Chain BPO Services and Circular Supply Chain Services.

The report names Accenture as a Leader in all four quadrants. It names EY as a Leader in three quadrants and IBM and Tech Mahindra as Leaders in two quadrants each. Deloitte, ILOS, McKinsey, Stefanini, TCS and Xcelis Solutions are named as Leaders in one quadrant each.

In addition, Alvarez & Marsal is named as a Rising Star — a company with a “promising portfolio” and “high future potential” by ISG’s definition — in two quadrants. BRQ and PwC are named as Rising Stars in one quadrant each.

A customized version of the report is available from Accenture.

In the area of customer experience, Genpact is named the global ISG CX Star Performer for 2024 among supply chain services providers. Genpact earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, which is part of the ISG Star of Excellence program, the premier quality recognition for the technology and business services industry.

The 2024 ISG Provider Lens Supply Chain Services report for Brazil is available to subscribers or for one-time purchase on this webpage.

About ISG Provider Lens Research

The ISG Provider Lens Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Mexico, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 900 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including AI, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,600 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

Press Contacts:

Will Thoretz, ISG

+1 203 517 3119

will.thoretz@isg-one.com

Thábata Mondoni, Mondoni Press for ISG

Mobile: +55 11 98671 5652

thabata@mondonipress.com.br

Source: Information Services Group, Inc.

FAQ

How are Brazilian companies using AI to improve supply chain operations in 2024?

Brazilian companies are using AI and GenAI for predicting sales peaks, managing material movement, improving logistics and distribution, and implementing circular economy initiatives. These tools are being integrated with ERP software, advanced planning systems, and control towers.

What are the key findings of the 2024 ISG Provider Lens Supply Chain Services report for Brazil?

The report reveals that Brazilian enterprises are investing heavily in digital technologies, including generative AI, to improve supply chain operations. Companies are leveraging advanced analytics, remote sensing devices, and integrated software platforms for better supply chain performance and resilience.

Who are the leading supply chain service providers in Brazil according to ISG (III)?

According to the report, Accenture leads in all four quadrants, while EY leads in three quadrants. IBM and Tech Mahindra are leaders in two quadrants each. Deloitte, ILOS, McKinsey, Stefanini, TCS, and Xcelis Solutions are leaders in one quadrant each.

Information Services Group, Inc.

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