Most Companies Still New to Smart Manufacturing and Struggling with Adoption, ISG Survey Finds
ISG survey shows widespread interest in the concept, with companies prioritizing near-term cost savings and efficiency over growth
The 2022
The survey findings were released today at the ISG TechXchange: Smart Manufacturing event in
Despite the overall lack of experience with smart manufacturing and slow adoption rate, there is widespread interest in the concept, with 69 percent of respondents saying their organization has a dedicated structure to operate and coordinate smart manufacturing initiatives.
“Smart manufacturing, while still a relatively new concept, is a top enterprise priority,” said
Kelker described smart manufacturing as the practice of leveraging technology and data in a continuous loop to connect product development, design, manufacturing, supply chain and post-sale activity to increase revenue and improve manufacturing outcomes.
More than half the enterprises surveyed state that direct cost savings (64 percent) or indirect cost savings through waste reduction and sustainability measures (57 percent) are the top objectives for their smart manufacturing initiatives, followed by improvements in customer experience (39 percent). Growth objectives such as reduced time to market (34 percent) and increased revenue (29 percent) were lower on the list of enterprise priorities.
“Cost savings and waste reduction achieved by leveraging operational data yield the savings required to invest in long-term objectives,” Kelker said. “Connected products and services that continuously adjust to customer usage will deliver significant growth dividends. Integrating that knowledge into engineering design is critical, and smart manufacturing is the means to that end.”
Survey respondents identified organizational resistance to change as a top challenge for smart manufacturing initiatives (57 percent), followed by integrating IT with operational technology (34 percent) and technical debt and legacy equipment (30 percent).
“The challenge of turning a traditional shop floor into a hybrid connected workplace is daunting but doable,” Kelker said. “What often masquerades as organizational resistance may actually be gaps in talent and barriers created by legacy investments and architecture. Everyone wants to change, no one wants to be changed.”
The ISG survey was conducted in
In addition to Kelker’s keynote address this morning, other speakers discussing strategies for improving resiliency, adaptability and value in manufacturing at today’s ISG TechXchange: Smart Manufacturing event include industry leaders from Cyient, Patrick Industries, Bayer, Bosch Global Software Technologies,
The event is sponsored by Hitachi Vantara, HCL Technologies, Mindtree, Outsystems, Capgemini, Cyient, LTI and the
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