An email has been sent to your address with instructions for changing your password.
There is no user registered with this email.
Sign Up
To create a free account, please fill out the form below.
Thank you for signing up!
A confirmation email has been sent to your email address. Please check your email and follow the instructions in the message to complete the registration process. If you do not receive the email, please check your spam folder or contact us for assistance.
Welcome to our platform!
Oops!
Something went wrong while trying to create your new account. Please try again and if the problem persist, Email Us to receive support.
Digital Transformation Essential for Enterprises in Germany
Rhea-AI Impact
(Low)
Rhea-AI Sentiment
(Very Positive)
Tags
Rhea-AI Summary
Information Services Group (NASDAQ: III) has published a report highlighting the increasing reliance on digital enablement services by German enterprises for business transformation. The 2022 ISG Provider Lens™ report indicates that organizations are leveraging these services to enhance work environments, optimize supply chains, and improve customer retention. Key findings showcase improved employee experience and greater operational efficiency. The report evaluates 42 providers across five categories, naming Accenture and Infosys as Leaders. Additionally, many firms are beginning to adopt sustainability and ESG solutions amid rising energy costs, focusing on consulting and monitoring services.
Positive
Increased reliance on digital enablement services among German enterprises, indicating a strong market demand.
Improved employee and customer experiences reported as a result of digital transformation initiatives.
Accenture and Infosys recognized as Leaders across all five quadrants in the report, indicating strong performance and market positioning.
Negative
ESG solutions still in early adoption stages, indicating potential risks for companies lagging in sustainability efforts.
Companies looking for the right technology partners to drive their digital enablement and ESG initiatives forward, ISG Provider Lens™ report says
FRANKFURT, Germany--(BUSINESS WIRE)--
Enterprises in Germany now see digital transformation as a necessary element of their business plans, and they are increasingly using providers of digital enablement services to enhance their competitive position, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2022 ISG Provider Lens™ Digital Business Enablement and ESG Services report for Germany finds enterprises in the country are using digital business providers to help them enhance their work environments, enable remote working, optimize manufacturing and supply chain processes, and support customer retention.
Germany’s accelerated digital evolution has delivered significant business benefits, together with user and CX benefits in many quantifiable areas, the report says.
“The rapid digital evolution among enterprises in Germany in the past two to three years has delivered significant business benefits, including improved employee and customer experiences,” said Dr. Daniel Gerster, ISG partner in DACH. “Many enterprises here are focusing on rolling out early digital transformation initiatives on a commercial level, to realize further benefits.”
In Germany, enterprises expect digital enablement providers to deliver maximum automation with autonomy, providing omnichannel and multiplatform compatibility, the report adds. They want service performance that is assured, regardless of overall utilization rates, and based on automated, predictive and integrated rapid provisioning tools.
Enterprises across Germany are focused on moving forward on their recent digital initiatives and are now seeking demonstrable return on investment, as well as a proven increase in efficiency, improved security and assured business continuity, the report says. Enterprises are also working with digital business providers to increase competitiveness in the market.
The report notes that sustainability and environmental, social and governance (ESG) solutions and services, meanwhile, are in the early stages of adoption at many German enterprises. Due to energy price hikes and power supply uncertainty, many companies in Germany have considered green energy, alternate energy supplies, smart building controls and carbon offsetting and reduction methods. The early stages of the ESG market in Germany may focus on consulting and advisory services, monitoring solutions, and automation as a way to reduce emissions.
“Digital enablement, from roadmap strategies to enablement of digital transformation, are now mainstream in Germany, and enterprises there need to engage with providers to stay competitive,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “It is essential for enterprises to involve the right internal stakeholders in digital business and ESG initiatives, and to find the right service providers that can provide the support required to enable digital transformation.”
The 2022 ISG Provider Lens™ Digital Business Enablement and ESG Services report for Germany evaluates the capabilities of 42 providers across five quadrants: Business Consulting Services, Customer Experience Services, Supply Chain Transformation Services, Sustainability and ESG Services and Digital Reality Services.
The report names Accenture and Infosys as Leaders in all five quadrants and Arvato, Atos, IBM and T-Systems as Leaders in four. Capgemini is named a Leader in three quadrants, and Cognizant, HCLTech, Siemens and Tech Mahindra are named Leaders in two. Axians, CGI, Computacenter, DXC Technology, Publicis Sapient and T-Systems (Detecon) are Leaders in one quadrant.
In addition, HCLTech and Tietoevry are named as Rising Stars — companies with a “promising portfolio” and “high future potential” by ISG’s definition — in one quadrant each.
Customized versions of the report are available from Arvato and T-Systems.
The 2022 ISG Provider Lens™ Digital Business Enablement and ESG Services report for Germany is available to subscribers or for one-time purchase on this webpage.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
What does the ISG Provider Lens report for Germany say about digital transformation?
The report highlights that German enterprises are increasingly utilizing digital enablement services to enhance work environments and improve efficiencies.
Which companies were named Leaders in the 2022 ISG Provider Lens report?
Accenture and Infosys were recognized as Leaders in all five quadrants, showcasing their strong capabilities in digital services.
What are the expected benefits of digital enablement for German enterprises?
Enterprises expect automation, improved security, and demonstrable returns on investment from their digital enablement initiatives.
How are German companies approaching ESG initiatives according to the report?
Many German enterprises are in the early stages of adopting ESG solutions, focusing on consulting and monitoring services due to rising energy costs.
What market trends were observed in the ISG Provider Lens report for 2022?
The report noted a significant push towards digital transformation and a growing interest in sustainability and ESG solutions among German enterprises.
