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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Information Services Group (ISG) reports a significant surge in cloud adoption across U.S. public sector organizations, particularly in state, local, and educational (SLED) institutions. The 2024 ISG Provider Lens™ Multi Public Cloud Services report highlights increasing momentum in cloud migration, driven by obsolete legacy systems, retiring IT staff, and budget constraints.
The transition is supported by state governments providing large-scale cloud capabilities, with managed service providers expanding their offerings to include AI solutions. The report identifies a growing trend in SAP migrations to cloud platforms, expected to continue through 2027. Cloud FinOps is gaining importance as agencies seek to align cloud spending with missions and budgets.
Among 38 evaluated providers, IBM leads in all five quadrants, while Kyndryl and Rackspace Technology lead in four quadrants each.
Information Services Group (ISG) reports that the Ukraine conflict is significantly impacting cloud adoption in Nordic countries through supply chain disruptions and IT cost increases. Companies are prioritizing immediate-value projects while postponing less critical initiatives. The region shows increasing demand for hybrid and multicloud solutions, driven by needs for digital infrastructure and low-cost energy.
Nordic enterprises are increasingly working with global hyperscalers like AWS, Microsoft Azure, and Google Cloud, particularly for AI capabilities. Service providers are leveraging microservices for scalable workloads, while sustainability has become important as companies prepare for the EU's Corporate Sustainability Reporting Directive in 2025.
The report evaluates 50 providers across seven quadrants, with Tietoevry Tech Services leading in four categories. Notable leaders in multiple quadrants include Accenture, Capgemini, HCLTech, Nordcloud, and Wipro.
Asia Pacific's cloud services market is experiencing significant growth driven by economic expansion and increasing enterprise technology maturity. According to ISG's 2024 Provider Lens™ report, companies in the region are rapidly adopting public cloud services to compete globally and implement AI initiatives.
The market is characterized by strong ecosystems of local and global system integrators, with hyperscalers expanding their presence across multiple countries. Notably, AWS entered Malaysia this year, with infrastructure expected in Indonesia, Thailand, and New Zealand by 2025.
Companies are particularly focused on GenAI adoption, especially in China and India, driving demand for cloud computing power and storage. There's also increasing demand for FinOps services to control costs and ensure regulatory compliance, while managed services providers are sought after for application modernization and cloud-native implementations.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Multi Public Cloud Services report for Europe, highlighting how partnerships between European cloud providers and global hyperscalers are revolutionizing the sovereign cloud landscape. Despite the EU's Gaia-X regulatory framework's original aim to reduce dependence on U.S. hyperscalers, these same companies are now enabling a robust cloud ecosystem through strategic alliances.
Notable partnerships include Google's collaborations with T-Systems, Thales, and Proximus, creating single-source sovereign cloud services that balance EU regulatory compliance with enterprise needs. While the market shows growth potential, enterprises face challenges including compatibility issues, increased operational costs, and flexibility due to localized data requirements.
Information Services Group (ISG) reports that AI adoption is driving increased U.S. demand for public cloud services. Organizations are leveraging cloud platforms for access to expensive AI infrastructure and tools, particularly for generative AI implementations. While companies are cautiously exploring GenAI through proofs of concept, they're balancing digital transformation costs with tight budgets.
The report highlights growing demand for FinOps services to manage cloud costs and GreenOps models to track carbon footprints. Large enterprises seek industry-specific solutions and services to manage multi-cloud complexity, while midsize companies prioritize affordable, outcome-focused transformations.
ISG evaluated 59 providers across seven quadrants, naming several companies as Leaders, including Accenture, Capgemini, HCLTech, and Rackspace Technology in three quadrants each.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ global Multi Public Cloud Solutions report, highlighting the increasing adoption of advanced cloud technologies and AI-powered platforms by enterprises worldwide. The report reveals a surge in demand for cloud-native technologies as companies seek scalability and flexibility while maintaining security and control.
Companies are embracing cloud-native microservices architectures using open-source technologies like Docker and Kubernetes to accelerate innovation and reduce costs. To address challenges in cloud spending, security, and reliability, enterprises are investing in FinOps, observability, and security solutions. The report evaluates 64 providers across three quadrants, with Broadcom (VMware) named as a Leader in all categories.
Information Services Group (ISG) reports growing adoption of managed network services among U.S. enterprises to handle increasing network complexity and support new technologies like AI. According to the 2024 ISG Provider Lens™ report, U.S. companies lead globally in network outsourcing, driven by rising regulatory requirements, security risks, and remote work demands.
The report highlights that service providers are integrating AI and automation into their solutions for enhanced network monitoring and optimization. There's increasing demand for Direct Internet Access (DIA) and VoIP services, while Network as a Service (NaaS) emerges as a flexible solution, particularly attractive to midsize organizations.
The study evaluates 33 providers across three quadrants, with Accenture, AT&T, Comcast Business, GTT, Kyndryl, and Orange Business named as Leaders in all categories. Accenture was recognized as the global ISG CX Star Performer for 2024.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ Enterprise Managed Network Services report for Asia Pacific, highlighting how enterprises in the region are pursuing network transformations with service providers. Companies are rapidly adopting new technologies while seeking cost-effective network and security solutions to support distributed operations.
The report identifies key trends including: increased adoption of Network as a Service (NaaS) for on-demand connectivity, moderate growth in direct internet access (DIA) services, and steady demand for VPN services. ISG expects managed network services contracting to gain momentum in Asia Pacific in 2025, driven by falling interest rates and rising interest in digital transformation.
The report evaluates 40 providers across three quadrants, with Accenture, NTT DATA, Orange Business, Singtel, Tata Communications, and Telstra named as Leaders in all categories.
Information Services Group (ISG) reports that enterprises are increasingly seeking self-service analytics powered by AI. According to their new ISG Buyers Guides™ for Analytics and Data, almost all business intelligence software providers will incorporate GenAI-based augmented intelligence by 2026.
The research highlights that AI and machine learning are enhancing analytics technology to improve business operations through classification, prediction, and behavior suggestions. GenAI is enabling natural language processing and automated insights, while collaboration tools with embedded analytics are becoming standard, with two-thirds of organizations either using or planning to use collaborative analytics.
ISG evaluated 21 providers across five categories, with Oracle, SAP, and Microsoft emerging as consistent leaders. By 2026, ISG predicts that over two-thirds of workers will have immediate access to cross-functional analytics embedded in their daily activities.
The third annual Digital Engineering Awards celebrated excellence in digital engineering, recognizing 35 leading organizations and 14 individuals from North America, Europe, and Asia Pacific. The event, co-hosted by ISG, L&T Technology Services, and CNBC-TV18, received over 230 nominations across various sectors including automotive, industrial products, manufacturing, energy, aerospace, medtech, and telecommunications.
The awards were presented in two segments: 'Engineering the Change' and 'Engineer at Heart', covering eleven distinct categories. Notable focus was placed on AI and Gen AI initiatives with two new dedicated categories. Winners included Union Pacific Railroad for Digital Transformation, AT&T for Top Sustainability Initiative, and Collins Aerospace for Digital Engineering Project of the Year.
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