net2phone Unveils Global Connect
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Insights
With the launch of Global Connect by net2phone, multinational corporations are presented with a potentially transformative cost-saving and operational efficiency solution. This service is significant as it streamlines voice connectivity by providing a unified cloud-based channel. The reduction in costs comes from eliminating the need for multiple local telephony services, which typically include a variety of international rates and often complex billing structures.
From a telecommunications perspective, the shift towards a single-channel cloud connectivity solution like Global Connect is indicative of the broader industry trend towards unified communications. This trend is driven by the need for scalable solutions that support global operations without the burden of managing disparate systems and services. For businesses, the implications are clear: cost savings on telephony services and simplified administrative processes could lead to improved bottom lines.
However, it is important to consider the reliability and quality of service when transitioning to a cloud-based solution. Connection stability, call quality and customer support in different regions are critical factors that can affect business operations and customer satisfaction.
The introduction of Global Connect by net2phone is likely to be well-received by investors, given the potential for increased market share in the competitive cloud communications sector. This launch aligns with the parent company IDT Corporation's strategic focus on expanding its communications offerings. By leveraging IDT's extensive network of interconnections with telecom carriers worldwide, net2phone can offer a robust and cost-effective service.
Financially, the move to a unified billing system could lead to operational efficiencies and reduced administrative costs. For stakeholders, the long-term benefits include a more scalable business model and the ability to redirect resources previously allocated to managing multiple telephony vendors towards growth and innovation.
It is essential to monitor the adoption rate of Global Connect and customer satisfaction to assess the financial impact accurately. Furthermore, the service's success will depend on its integration with existing systems and the ease of transition for current customers.
The demand for integrated communication solutions is growing as businesses increasingly operate on a global scale. Global Connect's offering is timely, addressing the need for affordable and simplified voice connectivity. The service's ability to connect with popular platforms like Microsoft Teams and legacy PBX systems shows net2phone's understanding of the market's needs.
Market penetration will hinge on the service's value proposition compared to existing solutions. The claim of substantial cost reductions and administrative simplification must be substantiated by user experiences. Positive feedback and case studies demonstrating tangible benefits will be key to convincing potential customers to switch from their current service providers.
Moreover, the ability to access local emergency services and regional support may give Global Connect a competitive edge, particularly for organizations concerned with regulatory compliance and local presence.
Enables multi-national businesses – whether using net2phone uContact, Microsoft Teams, or legacy platforms - to drop their local landlines by upgrading to a single-channel cloud connectivity solution
Global Connect reduces connectivity costs substantially compared to legacy solutions while vastly simplifying the process of provisioning and administering voice connectivity
Newark, NJ, Feb. 08, 2024 (GLOBE NEWSWIRE) -- net2phone, a leading provider of intelligent communications-as-a-service for businesses and contact centers, today launched its Global Connect service.
Global Connect provides multinational businesses with a single-channel, enterprise-grade cloud connectivity solution across multiple geographies. Organizations utilizing SIP trunks to connect their net2phone UContact CCaaS service, Microsoft Teams, or legacy on-premise PBX platforms, can now shed their costly local voice connectivity services.
“Multi-national organizations can substantially reduce their global telephony costs with Global Connect,” said Jonah Fink, President of net2phone. “In addition, Global Connect greatly simplifies the organization’s payables process by replacing invoices from multiple local and long-distance calling plans across markets with a single convenient, transparent and predictable statement.”
Global Connect features include:
- Affordable in-country and international calling
- International porting in most markets
- Access to local emergency services in many markets
- Regional support
“Organizations with call center operations in multiple markets that are still handcuffed to their on-premise PBX’s or other legacy solutions can achieve even greater savings -- while significantly upgrading their employees’ productivity -- by pairing Global Connect with UContact, our powerful contact center solution,” Fink added.
net2phone’s Global Connect operates across six continents. net2phone, together with its parent company, IDT Corporation (NYSE: IDT), terminates over nine billion international long distance minutes per year to over 200 countries, leveraging interconnections with over 350 telecom carriers worldwide.
To learn more about how Global Connect can streamline your business operations, visit net2phone.com and get connected with a net2phone expert.
About net2phone:
net2phone’s innovative cloud-based, unified communications as a service, contact center as a service and SIP trunking solutions help businesses around the globe succeed through smarter conversations with enhanced intelligence and insights. net2phone’s commitment to delivering reliable and high-quality communications services has earned it a reputation as a leader in both innovation and growth. net2phone is a subsidiary of IDT Corporation (NYSE: IDT). To learn more, please visit net2phone.com or connect on LinkedIn.
Forward Looking Statements:
All statements above that are not purely about historical facts, including, but not limited to, those in which we use the words “believe,” “anticipate,” “expect,” “plan,” “intend,” “estimate,” “target” and similar expressions, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. While these forward-looking statements represent our current judgment of what may happen in the future, actual results may differ materially from the results expressed or implied by these statements due to numerous important factors. Our filings with the SEC provide detailed information on such statements and risks and should be consulted along with this release. To the extent permitted under applicable law, IDT assumes no obligation to update any forward-looking statements.
net2phone Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
IDT Corporation Investor Relations Contact:
Bill Ulrey
Phone: (973) 438-3838
E-mail: invest@idt.net
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