ibex’s Julie Casteel Named Female Executive of the Year

Rhea-AI Summary

ibex has achieved significant recognition, as Julie Casteel, Chief Strategic Accounts Officer and CMO, was named Female Executive of the Year in the Women World Awards. This accolade highlights her leadership in driving new client growth, resulting in 19 new client wins and record revenue over the past two quarters. Since 2020, the fintech and healthtech sectors have seen over 100% growth, generating more than $100 million in revenue. Casteel also founded the Women of ibex initiative, promoting inclusivity and opportunities for women within the company.

Positive

• Julie Casteel was named Female Executive of the Year at the Globee Awards.
• 19 new client acquisitions were achieved in the last 12 months.
• Record revenue reported over the last two quarters.
• Fintech and healthtech verticals have grown over 100% year-over-year since 2020, generating over $100 million.

Negative

• None.

Wins Gold Globee Award in the 15th Annual Women World Awards

WASHINGTON, Sept. 28, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that ibex Chief Strategic Accounts Officer and CMO Julie Casteel was named Female Executive of the Year, Business Products or Services, by the Globee® Awards in the Annual 2022 Women World Awards®.

Casteel was recognized for her outstanding leadership in driving ibex’s new client growth engine, which produced 19 new logo wins in the last 12 months and helped ibex deliver record revenue over the past two quarters.

“I am honored to be named Female Executive of the Year and so proud to represent the awesome team at ibex,” said Casteel. “This award further validates our success in combining the best culture and employee experience with the best technology to deliver amazing customer experiences for leading companies around the world. We continue to build momentum as we add new clients and drive new and greater value for our existing clients.”

Casteel has been with ibex since 2011 and is responsible for expanding new and existing clients. She currently leads the strategy for growth and profitability for ibex’s largest global clients and is responsible for the strategic development of the fintech and healthtech vertical markets, which have grown by more than 100 percent year-over-year since 2020 and now top $100 million in revenue.

In addition, Casteel is the founder and corporate sponsor of Women of ibex, which is designed to increase opportunities and impact for women throughout the company and further enhance its inclusive culture. Women of ibex invites all employees who identify as female to contribute their voice, opinions, talents, or ideas, and provides a forum for advice, resources, and support from other women. 

Women World Awards recognizes women in business and professions from all over the world. The coveted annual Women World Awards program encompasses the world’s best in leadership, innovation, organizational performance, new products and services, and milestones from every major industry in the world. Judges from around the world representing a wide spectrum of industry experts participated in the judging process. 

See the complete list of 2022 winners here: https://globeeawards.com/women-world-awards/winner/.

About the Globee Awards
Globee Awards are conferred in nine programs and competitions: the American Best in Business Awards, Business Excellence Awards, CEO World Awards®, Cyber Security Global Excellence Awards®, Disruptor Company Awards, Golden Bridge Awards®, Information Technology World Awards®, Sales, Marketing, Service, & Operations Excellence Awards, and Women World Awards®. Learn more about the Globee Awards at https://globeeawards.com

About ibex  
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 34 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthtech, fintech, utilities and logistics.     

ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Media Contact
Dan Burris
ibex
Daniel.Burris@ibex.co

Investor Contact
Michael Darwal
ibex
Michael.Darwal@ibex.co

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/d7fdbd9e-6faf-41f0-bab0-9d8fb56d9df9

FAQ

What award did ibex receive in September 2022?

ibex received the Female Executive of the Year award at the 15th Annual Women World Awards.

Who was recognized as Female Executive of the Year by ibex?

Julie Casteel, Chief Strategic Accounts Officer and CMO of ibex, was recognized as Female Executive of the Year.

How many new clients did ibex acquire in the last year?

ibex acquired 19 new clients in the past 12 months.

What sectors has ibex experienced growth in?

ibex has experienced over 100% growth in the fintech and healthtech sectors since 2020.

What is the revenue generated from ibex's fintech and healthtech sectors?

The fintech and healthtech sectors of ibex now generate over $100 million in revenue.