ibex Earns Fifth Great Place to Work® Certification™ in Nicaragua, Recognizing World-Class Workplace Culture and Employee Experience
ibex (NASDAQ: IBEX) has achieved its fifth Great Place to Work® Certification™ in Nicaragua, highlighting its exceptional workplace culture and employee experience. The company has shown significant growth in Nicaragua, expanding to over 2,100 seats and approaching 2,200 employees.
The business has diversified strategically into new verticals, including technology, utilities, gaming, and waste management sectors. ibex Nicaragua distinguishes itself through modern facilities with dedicated learning centers, competitive compensation, and comprehensive employee development programs.
Under the leadership of COO David Afdahl and SVP of Operations Henry Bermudez, the company emphasizes its inclusive culture and commitment to diverse perspectives. With successful operations across Nicaragua, Honduras, and Jamaica, ibex continues to strengthen its position as a leading provider of business process outsourcing (BPO) and AI-powered customer engagement solutions in the region.
ibex (NASDAQ: IBEX) ha ottenuto la sua quinta Certificazione Great Place to Work® in Nicaragua, evidenziando la sua eccezionale cultura lavorativa e l'esperienza dei dipendenti. L'azienda ha mostratouno significativo crescita in Nicaragua, espandendosi a oltre 2.100 posti e avvicinandosi a 2.200 dipendenti.
L'attività si è diversificata strategicamente in nuovi settori, tra cui tecnologia, utilities, giochi e gestione dei rifiuti. ibex Nicaragua si distingue per le strutture moderne con centri di apprendimento dedicati, retribuzioni competitive e programmi di sviluppo completo per i dipendenti.
Sotto la guida del COO David Afdahl e del SVP delle Operazioni Henry Bermudez, l'azienda sottolinea la sua cultura inclusiva e l'impegno per prospettive diverse. Con operazioni di successo in Nicaragua, Honduras e Giamaica, ibex continua a rafforzare la sua posizione come fornitore leader di outsourcing dei processi aziendali (BPO) e soluzioni per l'engagement dei clienti alimentate dall'IA nella regione.
ibex (NASDAQ: IBEX) ha alcanzado su quinta Certificación Great Place to Work® en Nicaragua, destacando su excepcional cultura laboral y experiencia de los empleados. La empresa ha mostrado un crecimiento significativo en Nicaragua, expandiéndose a más de 2,100 asientos y acercándose a 2,200 empleados.
El negocio se ha diversificado estratégicamente en nuevos sectores, incluyendo tecnología, servicios públicos, juegos y gestión de residuos. ibex Nicaragua se distingue por sus modernas instalaciones con centros de aprendizaje dedicados, compensación competitiva y programas integrales de desarrollo para empleados.
Bajo el liderazgo del COO David Afdahl y del SVP de Operaciones Henry Bermudez, la empresa enfatiza su cultura inclusiva y compromiso con perspectivas diversas. Con operaciones exitosas en Nicaragua, Honduras y Jamaica, ibex continúa fortaleciendo su posición como proveedor líder de externalización de procesos de negocio (BPO) y soluciones de compromiso del cliente impulsadas por inteligencia artificial en la región.
ibex (NASDAQ: IBEX)는 니카라과에서 다섯 번째 Great Place to Work® 인증을 달성하여 그들의 뛰어난 직장 문화와 직원 경험을 강조했습니다. 이 회사는 니카라과에서 상당한 성장을 보이며 2,100개 이상의 좌석으로 확장하고 2,200명에 가까운 직원 수에 도달하고 있습니다.
사업은 기술, 유틸리티, 게임 및 폐기물 관리 분야를 포함한 새로운 수직으로 전략적으로 다각화되었습니다. ibex Nicaragua는 전용 학습 센터와 경쟁력 있는 보상, 포괄적인 직원 개발 프로그램을 갖춘 현대적인 시설을 통해 자신을 차별화합니다.
COO David Afdahl와 운영 SVP Henry Bermudez의 지도 아래, 회사는 포괄적인 문화와 다양한 관점에 대한 헌신을 강조합니다. 니카라과, 온두라스 및 자메이카 전역에서 성공적인 운영을 이어가는 ibex는 이 지역에서 비즈니스 프로세스 아웃소싱(BPO) 및 AI 기반 고객 참여 솔루션의 선도적인 제공자로서의 입지를 강화하고 있습니다.
ibex (NASDAQ: IBEX) a obtenu sa cinquième Certificat Great Place to Work® au Nicaragua, mettant en avant sa culture de travail exceptionnelle et l'expérience des employés. L'entreprise a montré une croissance significative au Nicaragua, s'étendant à plus de 2 100 postes et s'approchant de 2 200 employés.
Les affaires se sont diversifiées stratégiquement dans de nouveaux secteurs, notamment la technologie, les services publics, les jeux et la gestion des déchets. ibex Nicaragua se distingue par des installations modernes avec des centres d'apprentissage dédiés, une rémunération compétitive et des programmes de développement des employés complets.
Sous la direction du COO David Afdahl et du SVP des opérations Henry Bermudez, l'entreprise souligne sa culture inclusive et son engagement envers des perspectives diverses. Avec des opérations réussies au Nicaragua, au Honduras et en Jamaïque, ibex continue de renforcer sa position en tant que fournisseur leader de l'externalisation des processus d'entreprise (BPO) et de solutions d'engagement client alimentées par l'IA dans la région.
ibex (NASDAQ: IBEX) hat in Nicaragua seine fünfte Great Place to Work® Zertifizierung erreicht, was auf seine außergewöhnliche Arbeitsplatzkultur und das Mitarbeitererlebnis hinweist. Das Unternehmen hat in Nicaragua erheblich gewachsen und die Zahl der Arbeitsplätze auf über 2.100 erhöht, während es sich der 2.200-Mitarbeiter-Marke nähert.
Das Geschäft hat sich strategisch in neue Bereiche diversifiziert, darunter Technologie, Versorgungsunternehmen, Spiele und Abfallwirtschaft. ibex Nicaragua hebt sich durch moderne Einrichtungen mit speziellen Lernzentren, wettbewerbsfähiger Vergütung und umfassenden Mitarbeiterentwicklungsprogrammen hervor.
Unter der Leitung von COO David Afdahl und SVP der Operationen Henry Bermudez betont das Unternehmen seine inklusive Kultur und das Engagement für vielfältige Perspektiven. Mit erfolgreichen Operationen in Nicaragua, Honduras und Jamaika stärkt ibex weiterhin seine Position als führender Anbieter von Business Process Outsourcing (BPO) und KI-gesteuerten Kunden Engagement-Lösungen in der Region.
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MANAGUA, Nicaragua, Jan. 29, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, is proud to be Certified™ by Great Place to Work® in Nicaragua for the fifth time overall. This prestigious certification recognizes employers who create an outstanding employee experience and is based entirely on what current employees say about their experience working at ibex.
The past year has been transformative for ibex Nicaragua, with the business experiencing strong growth. ibex Nicaragua has expanded to more than 2,100 seats and is poised to surpass 2,200 employees. This growth is accompanied by strategic vertical diversification, including ongoing client expansion in the technology sector and new client wins in the utilities, gaming, and waste management sectors.
“We are proud to earn the Great Place to Work® Certification™ for the fifth time and continue to grow our amazing team in Nicaragua,” said David Afdahl, Chief Operating Officer at ibex. “ibex’s inclusive and engaging culture is a clear differentiator among BPOs in Nicaragua and around the world. We respect and value diverse backgrounds, experiences, and perspectives, which is critical to unlocking the extraordinary potential across our team to deliver the best customer service. By combining the best talent, training, and technology, we are redefining customer experience.”
ibex’s success in Nicaragua is rooted in its comprehensive approach to employee development and workplace culture. The company offers modern facilities featuring dedicated learning centers and open collaboration spaces. ibex is also recognized in the region for its positive and supportive work environment, as well as for its competitive compensation and opportunities for employees to advance their careers through training and development programs.
“This recognition is a powerful affirmation of our incredible team’s passion and unwavering dedication to excellence,” said Henry Bermudez, Senior Vice President of Operations – Nicaragua at ibex. “At ibex, we believe that a better employee experience leads to a better customer experience and we are laser-focused on creating meaningful career opportunities that empower individuals to excel. This certification is a celebration of their hard work and a promise of even greater achievements ahead.”
With successful operations in Nicaragua, Honduras, and Jamaica, ibex continues to demonstrate its position as a global leader in business process outsourcing in the region. The company remains committed to investing in its people, driving innovation, and creating meaningful opportunities for professional growth.
About Great Place To Work®
As the global authority on workplace culture, Great Place To Work brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work-Certified or receiving recognition on a coveted Best Workplaces™ List. Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.
About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 31 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of approximately 31,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 175 million critical customer interactions, adding over
Media Contact:
Dan Burris
Daniel.Burris@ibex.co
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