Freshworks Appoints Srinivasan Raghavan as Chief Product Officer
Freshworks (NASDAQ: FRSH) has appointed Srinivasan Raghavan as its new Chief Product Officer. Raghavan, who has over two decades of experience in the enterprise SaaS industry, will lead the company's product strategy and vision for its AI, customer experience (CX), and employee experience (EX) solutions.
Raghavan's previous roles include Chief Product Officer at RingCentral and Senior Vice President of Product at Five9. He has a track record of driving enterprise growth and managing complex multi-product scaling efforts. Raghavan will report directly to CEO and President Dennis Woodside.
Woodside emphasized Raghavan's qualifications in AI and his vision for future growth. Raghavan's technical expertise and experience in product management, user experience, and corporate strategy will contribute to Freshworks' goals. He holds degrees in Computer Science and Engineering, and an MBA from the University of Chicago Booth School of Business.
Freshworks (NASDAQ: FRSH) ha nominato Srinivasan Raghavan come nuovo Chief Product Officer. Raghavan, che vanta oltre due decenni di esperienza nel settore SaaS per le imprese, guiderà la strategia di prodotto e la visione dell'azienda per le sue soluzioni di intelligenza artificiale, esperienza del cliente (CX) e esperienza dei dipendenti (EX).
Le posizioni precedenti di Raghavan includono Chief Product Officer presso RingCentral e Vicepresidente Senior di Prodotto presso Five9. Ha una comprovata esperienza nel guidare la crescita aziendale e nella gestione di complessi sforzi di scalabilità multi-prodotto. Raghavan riferirà direttamente al CEO e Presidente Dennis Woodside.
Woodside ha sottolineato le qualifiche di Raghavan nel campo dell'IA e la sua visione per la crescita futura. L'expertise tecnica di Raghavan e la sua esperienza nella gestione del prodotto, nell'esperienza dell'utente e nella strategia aziendale contribuiranno agli obiettivi di Freshworks. Ha conseguito lauree in informatica e ingegneria, oltre a un MBA presso la Booth School of Business dell'Università di Chicago.
Freshworks (NASDAQ: FRSH) ha nombrado a Srinivasan Raghavan como su nuevo Director de Producto. Raghavan, quien tiene más de dos décadas de experiencia en la industria de SaaS empresarial, liderará la estrategia de productos y la visión de la empresa para sus soluciones de inteligencia artificial, experiencia del cliente (CX) y experiencia del empleado (EX).
Las posiciones anteriores de Raghavan incluyen Director de Producto en RingCentral y Vicepresidente Senior de Producto en Five9. Tiene un historial de impulsar el crecimiento empresarial y gestionar esfuerzos complejos de escalabilidad de múltiples productos. Raghavan informará directamente al CEO y Presidente Dennis Woodside.
Woodside enfatizó las calificaciones de Raghavan en IA y su visión para el crecimiento futuro. La experiencia técnica de Raghavan y su trayectoria en gestión de productos, experiencia del usuario y estrategia corporativa contribuirán a los objetivos de Freshworks. Posee títulos en Ciencias de la Computación e Ingeniería, y un MBA de la Universidad de Chicago Booth School of Business.
Freshworks (NASDAQ: FRSH)가 Srinivasan Raghavan을 새로운 최고 제품 책임자(Chief Product Officer)로 임명했습니다. Raghavan는 기업 SaaS 산업에서 20년 이상의 경험을 가지고 있으며, 회사의 AI, 고객 경험(CX) 및 직원 경험(EX) 솔루션을 위한 제품 전략과 비전을 이끌 것입니다.
Raghavan의 이전 직책으로는 RingCentral의 최고 제품 책임자와 Five9의 선임 부사장(제품)이 있습니다. 그는 기업 성장과 복잡한 다중 제품 확장 노력 관리에서 성공적인 경력을 가지고 있습니다. Raghavan는 CEO이자 회장인 Dennis Woodside에게 직접 보고할 것입니다.
Woodside는 Raghavan의 AI 관련 자격과 미래 성장 비전을 강조했습니다. Raghavan의 기술 전문성과 제품 관리, 사용자 경험 및 기업 전략에서의 경험은 Freshworks의 목표 달성에 기여할 것입니다. 그는 컴퓨터 과학 및 공학 학위를 보유하고 있으며, 시카고 대학교 부스 경영대학원에서 MBA를 취득했습니다.
Freshworks (NASDAQ: FRSH) a nommé Srinivasan Raghavan au poste de nouveau Chief Product Officer. Raghavan, qui possède plus de vingt ans d'expérience dans l'industrie SaaS pour les entreprises, dirigera la stratégie produit et la vision de l'entreprise pour ses solutions d'IA, d'expérience client (CX) et d'expérience employé (EX).
Les précédents postes de Raghavan incluent celui de Chief Product Officer chez RingCentral et de Vice-Président Senior des Produits chez Five9. Il a un bilan solide en matière de croissance d'entreprise et de gestion d'efforts complexes de montée en échelle multi-produits. Raghavan reportera directement au PDG et Président Dennis Woodside.
Woodside a souligné les qualifications de Raghavan en matière d'IA et sa vision pour la croissance future. L'expertise technique de Raghavan et son expérience en gestion de produit, en expérience utilisateur et en stratégie d'entreprise contribueront aux objectifs de Freshworks. Il détient des diplômes en informatique et en ingénierie, ainsi qu'un MBA de l'Université de Chicago Booth School of Business.
Freshworks (NASDAQ: FRSH) hat Srinivasan Raghavan zum neuen Chief Product Officer ernannt. Raghavan, der über zwei Jahrzehnte Erfahrung in der Unternehmens-SaaS-Branche verfügt, wird für die Produktstrategie und die Vision des Unternehmens für seine KI-, Kundenexperience (CX) und Mitarbeiterexperience (EX) Lösungen verantwortlich sein.
Zu Raghavans früheren Positionen gehören Chief Product Officer bei RingCentral und Senior Vice President of Product bei Five9. Er hat eine nachweisliche Erfolgsbilanz in der Förderung des Unternehmenswachstums und im Management komplexer Multi-Produkt-Skalierungsprojekte. Raghavan wird direkt an den CEO und Präsidenten Dennis Woodside berichten.
Woodside betonte Raghavans Qualifikationen im Bereich KI und seine Vision für zukünftiges Wachstum. Raghavans technische Expertise und Erfahrung im Produktmanagement, in der Benutzererfahrung und in der Unternehmensstrategie werden zur Erreichung der Ziele von Freshworks beitragen. Er hat Abschlüsse in Computerwissenschaften und Ingenieurwesen sowie einen MBA von der University of Chicago Booth School of Business.
- Appointment of Srinivasan Raghavan as Chief Product Officer with over two decades of industry experience.
- Raghavan's proven track record in driving enterprise growth and managing complex multi-product scaling efforts.
- Focus on enhancing AI, customer experience (CX), and employee experience (EX) solutions under Raghavan's leadership.
- Potential concerns about continuity and experience gaps during the transition period.
Former executive at RingCentral, Five9 and Cisco, joins to lead product innovation and scale growth of Freshworks’ AI, CX and EX solutions
SAN MATEO, Calif., Dec. 02, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership experience in the enterprise SaaS industry. Srini will lead and scale the Freshworks’ product strategy and vision for its people-first AI service software used to deliver exceptional customer experiences (CX) and employee experiences (EX). He joins the Freshworks executive management team, reporting directly to Chief Executive Officer and President Dennis Woodside.
“Srini is a key addition to our team to lead innovation that delivers a scalable trajectory for growth across our three key business priorities: employee experience, artificial intelligence, and customer experience,” said Woodside. “Srini’s track record driving enterprise growth and managing complex multi-product scaling efforts coupled with his bold vision for the future of AI, make him uniquely qualified to lead our CX and EX product strategy.”
Srini most recently served as Chief Product Officer at RingCentral, where he broadened the company’s portfolio to generate additional sources of revenue from new cloud-based contact center, marketing, and sales intelligence solutions. Prior to that, as Senior Vice President of Product at Five9, he spearheaded the development of AI-powered digital engagement and automation solutions, including a platform for workflow automation, virtual agents, and assistive tools for contact center agents. Earlier in his career, Srini held strategy and product leadership roles at Cisco in the Applications Software and Collaboration Business units. His deep technical expertise, rooted in his engineering background, is complemented by his experience in product management, user experience and corporate strategy and development.
“Joining Freshworks at a time when AI is unlocking new possibilities for businesses worldwide to drive growth and improve operational efficiency is an incredible opportunity,” said Raghavan. “By continuing to integrate AI and workflow automation across the Freshworks platform and solutions, we can add significant customer value and shape the future of CX and EX together.”
Srini holds a Bachelors and Masters degree in Computer Science and Engineering, and an MBA from The University of Chicago Booth School of Business. He has a passion for creating customer-centric, innovative and scalable solutions. His global leadership experience across the U.S., Europe, and Asia positions him to bring a diverse and strategic perspective to Freshworks.
About Freshworks
Freshworks Inc. (NASDAQ: FRSH) provides people-first AI service software that organizations use to deliver exceptional customer and employee experiences. More than 68,000 companies, including American Express, Bridgestone, Databricks, Fila, Nucor, and Sony choose Freshworks’ uncomplicated solutions to increase efficiency and loyalty. For the latest company news and customer stories, visit www.freshworks.com and follow us on Facebook, LinkedIn, and X.
Media Relations Contact:
Jayne Gonzalez
pr@freshworks.com
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/e6660275-fee5-4b09-a561-d10b94c75a9c
FAQ
Who is the new Chief Product Officer of Freshworks?
What experience does Srinivasan Raghavan bring to Freshworks?
What will Srinivasan Raghavan's role be at Freshworks?
What are the key business priorities for Freshworks under Srinivasan Raghavan's leadership?
How might the appointment of Srinivasan Raghavan impact Freshworks' stock (FRSH)?
