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Forrester Research Reports 2024 Second-Quarter Financial Results

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Forrester Research (Nasdaq: FORR) reported Q2 2024 financial results with contract value (CV) at $323.0 million, down 3% year-over-year. Total revenues were $121.8 million, compared to $135.6 million in Q2 2023. GAAP net income was $6.3 million, or $0.33 per diluted share, up from $5.3 million, or $0.28 per share, in the same period last year.

Adjusted net income was $12.9 million, or $0.68 per diluted share, down from $18.1 million, or $0.94 per share, in Q2 2023. The company is on track to have 80% of CV on the Forrester Decisions platform by year-end. However, due to challenges in non-CV businesses, Forrester lowered its 2024 guidance, now expecting total revenues of $425-$435 million and adjusted EPS of $1.37-$1.57.

Forrester Research (Nasdaq: FORR) ha riportato i risultati finanziari del secondo trimestre 2024, evidenziando un valore contratto (CV) di $323,0 milioni, con un decremento del 3% rispetto all'anno precedente. I ricavi totali sono stati $121,8 milioni, rispetto a $135,6 milioni nel secondo trimestre del 2023. Il reddito netto secondo i principi contabili GAAP è stato di $6,3 milioni, o $0,33 per azione diluita, in aumento rispetto ai $5,3 milioni, o $0,28 per azione, nel medesimo periodo dell'anno scorso.

Il reddito netto rettificato è stato di $12,9 milioni, o $0,68 per azione diluita, in calo rispetto ai $18,1 milioni, o $0,94 per azione, del secondo trimestre 2023. L'azienda è sulla buona strada per avere l'80% del CV sulla piattaforma Forrester Decisions entro la fine dell'anno. Tuttavia, a causa delle difficoltà nelle attività non CV, Forrester ha abbassato le sue previsioni per il 2024, aspettandosi ora ricavi totali tra $425 e $435 milioni e un utile per azione rettificato di $1,37-$1,57.

Forrester Research (Nasdaq: FORR) reportó los resultados financieros del segundo trimestre de 2024, con un valor de contrato (CV) de $323,0 millones, un descenso del 3% en comparación con el año anterior. Los ingresos totales fueron de $121,8 millones, en comparación con $135,6 millones en el segundo trimestre de 2023. El ingreso neto según GAAP fue de $6,3 millones, o $0,33 por acción diluida, un aumento respecto a los $5,3 millones, o $0,28 por acción, en el mismo periodo del año pasado.

El ingreso neto ajustado fue de $12,9 millones, o $0,68 por acción diluida, una disminución respecto a los $18,1 millones, o $0,94 por acción, en el segundo trimestre de 2023. La empresa está en camino de tener el 80% del CV en la plataforma Forrester Decisions para fin de año. Sin embargo, debido a desafíos en negocios no CV, Forrester ha reducido su pronóstico para 2024, ahora esperando ingresos totales de $425 a $435 millones y un EPS ajustado de $1,37 a $1,57.

포레스터 리서치(Nasdaq: FORR)는 2024년 2분기 재무 결과를 발표했으며, 계약 가치(CV)는 3억 2,300만 달러로 전년 대비 3% 감소했습니다. 총 수익은 1억 2,180만 달러로, 2023년 2분기의 1억 3,560만 달러와 비교됩니다. GAAP 기준 순이익은 630만 달러, 또는 희석 주당 0.33달러로, 지난해 같은 기간의 530만 달러, 또는 주당 0.28달러에서 증가했습니다.

조정된 순이익은 1,290만 달러, 또는 희석 주당 0.68달러로, 2023년 2분기의 1,810만 달러, 또는 주당 0.94달러에서 감소했습니다. 회사는 연말까지 Forrester Decisions 플랫폼에서 CV의 80%를 확보할 계획입니다. 그러나 비 CV 사업에서의 어려움으로 인해 포레스터는 2024년 가이던스를 하향 조정했으며, 현재 총 수익을 4억 2,500만에서 4억 3,500만 달러, 조정 EPS를 1.37달러에서 1.57달러로 기대하고 있습니다.

Forrester Research (Nasdaq: FORR) a publié les résultats financiers du deuxième trimestre 2024, affichant un valeur de contrat (CV) de 323,0 millions de dollars, en baisse de 3 % par rapport à l'année précédente. Les revenus totaux se sont élevés à 121,8 millions de dollars, contre 135,6 millions de dollars au deuxième trimestre 2023. Le bénéfice net selon les normes GAAP a été de 6,3 millions de dollars, soit 0,33 dollar par action diluée, en hausse par rapport à 5,3 millions de dollars, soit 0,28 dollar par action, durant la même période de l'année dernière.

Le bénéfice net ajusté était de 12,9 millions de dollars, soit 0,68 dollar par action diluée, en baisse par rapport à 18,1 millions de dollars, soit 0,94 dollar par action, au deuxième trimestre 2023. L'entreprise est en bonne voie pour atteindre 80 % du CV sur la plateforme Forrester Decisions d'ici la fin de l'année. Cependant, en raison des défis rencontrés dans les activités non CV, Forrester a abaissé ses prévisions pour 2024, s'attendant désormais à des revenus totaux compris entre 425 et 435 millions de dollars et un bénéfice par action ajusté de 1,37 à 1,57 dollar.

Forrester Research (Nasdaq: FORR) hat die finanziellen Ergebnisse für das zweite Quartal 2024 veröffentlicht, mit einem Vertragswert (CV) von 323,0 Millionen Dollar, was einem Rückgang von 3 % im Vergleich zum Vorjahr entspricht. Die Gesamteinnahmen betrugen 121,8 Millionen Dollar, im Vergleich zu 135,6 Millionen Dollar im zweiten Quartal 2023. Der GAAP-Nettogewinn betrug 6,3 Millionen Dollar, oder 0,33 Dollar pro verwässerter Aktie, ein Anstieg von 5,3 Millionen Dollar, oder 0,28 Dollar pro Aktie, im gleichen Zeitraum des Vorjahres.

Der bereinigte Nettogewinn betrug 12,9 Millionen Dollar, oder 0,68 Dollar pro verwässerter Aktie, ein Rückgang von 18,1 Millionen Dollar, oder 0,94 Dollar pro Aktie, im zweiten Quartal 2023. Das Unternehmen ist auf dem Weg, bis Ende des Jahres 80 % des CV auf der Forrester Decisions-Plattform zu haben. Aufgrund von Herausforderungen im Nicht-CV-Geschäft hat Forrester jedoch seine Prognose für 2024 gesenkt und erwartet nun Gesamteinnahmen zwischen 425 und 435 Millionen Dollar und einen bereinigten EPS von 1,37 bis 1,57 Dollar.

Positive
  • Contract value (CV) metrics are stabilizing
  • Retention shows improvement from the prior quarter
  • On track to reach 80% of CV on Forrester Decisions platform by year-end
  • GAAP net income increased to $6.3 million from $5.3 million year-over-year
Negative
  • Contract value (CV) down 3% year-over-year to $323.0 million
  • Total revenues decreased to $121.8 million from $135.6 million in Q2 2023
  • Adjusted net income declined to $12.9 million from $18.1 million year-over-year
  • Non-CV businesses (consulting and events) had a challenging quarter
  • Lowered 2024 guidance due to challenges in non-CV businesses

Insights

As a seasoned financial analyst, I find Forrester Research's Q2 2024 results to be a mixed bag with some concerning trends. The 3% year-over-year decline in contract value (CV) to $323.0 million is a red flag, indicating challenges in the company's core business. However, the stabilization of CV metrics and improved retention from the previous quarter offer a glimmer of hope.

The company's GAAP net income increased to $6.3 million ($0.33 per diluted share) from $5.3 million ($0.28 per diluted share) in Q2 2023. While this appears positive, it's important to note that adjusted net income decreased significantly from $18.1 million ($0.94 per diluted share) in Q2 2023 to $12.9 million ($0.68 per diluted share) in Q2 2024. This 29% drop in adjusted earnings is concerning and reflects underlying operational challenges.

The reduction in full-year 2024 guidance is particularly worrisome. With projected revenues of $425 million to $435 million and an adjusted operating margin of 8.5% to 9.5%, Forrester is signaling a challenging year ahead. The extremely high projected effective tax rate of 65% to 80% on a GAAP basis is also noteworthy and warrants further investigation.

Investors should closely monitor Forrester's progress in migrating customers to the Forrester Decisions platform and its efforts to stabilize non-CV businesses. The company's ability to return to CV growth by year-end will be important for its long-term prospects.

From a market research perspective, Forrester's Q2 2024 results reveal significant shifts in the industry landscape. The company's struggle with its consulting and events businesses is indicative of broader changes in how organizations consume and value market research and advisory services.

The ongoing migration to the Forrester Decisions platform, with a target of 80% of CV by year-end, suggests a strategic pivot towards more scalable, digital-first offerings. This transition aligns with the increasing demand for real-time, data-driven insights in a rapidly evolving business environment. However, the challenges in non-CV businesses highlight the difficulties in balancing traditional high-touch services with digital solutions.

The improvement in retention rates is a positive sign, indicating that Forrester's core value proposition remains strong. However, the overall decline in contract value suggests that the company is facing increased competition or pricing pressures in its market segments.

Looking ahead, Forrester's ability to innovate and adapt its service offerings will be crucial. The market research industry is undergoing significant transformation, with increased emphasis on AI-driven analytics, predictive modeling and real-time data. Forrester's success will depend on how effectively it can integrate these technologies into its platform and deliver tangible value to clients in an increasingly competitive landscape.

As a tech expert, I'm intrigued by Forrester's product migration strategy and its implications for the company's technological positioning. The push to have 80% of contract value on the Forrester Decisions platform by year-end is an ambitious target that reflects the company's commitment to digital transformation.

The mention of "significant enhancements to the platform" is particularly noteworthy. In the rapidly evolving tech landscape, continuous improvement and feature additions are important for maintaining competitiveness. However, without specific details on these enhancements, it's challenging to assess their potential impact on user adoption and retention.

The stabilization of CV metrics and improved retention rates suggest that the platform is gaining traction among users. This is a positive sign, indicating that Forrester's technological investments are beginning to pay off. However, the overall decline in CV raises questions about the platform's ability to drive new business growth.

The challenges in consulting and events businesses highlight the ongoing struggle many tech-oriented companies face in balancing traditional service models with digital offerings. Forrester's ability to integrate its digital platform with high-value human expertise will be important for its future success.

Looking forward, Forrester should focus on leveraging AI and machine learning to enhance its platform's capabilities, potentially offering more personalized and predictive insights to clients. The company's technological agility and innovation in the face of changing market demands will be key factors in its ability to return to growth and maintain its position as a leading research and advisory firm.

CAMBRIDGE, Mass.--(BUSINESS WIRE)-- Forrester Research, Inc. (Nasdaq: FORR) today announced financial results for the second quarter ended June 30, 2024, with contract value (CV) at $323.0 million, down 3% compared with the prior year.

“We are pleased with the progress we made this quarter with our product migration, and we are on track to hit our target of 80% of CV on the Forrester Decisions platform by year-end. CV metrics continue to stabilize, we have added significant enhancements to the platform, and retention shows improvement from the prior quarter,” said CEO and Chairman George F. Colony. “That said, our non-CV businesses, consulting and events, had a challenging quarter, which caused us to lower 2024 guidance. We are focused on stabilizing those businesses and are increasingly confident of returning to CV growth by the end of the year.”

Second-Quarter Consolidated Results

Total revenues for the second quarter of 2024 were $121.8 million, compared with $135.6 million for the comparable quarter in 2023.

On a GAAP basis, net income was $6.3 million, or $0.33 per diluted share, for the second quarter of 2024, compared with net income of $5.3 million, or $0.28 per diluted share, for the same period in 2023.

On an adjusted basis, net income was $12.9 million, or $0.68 per diluted share, for the second quarter of 2024, reflecting an adjusted effective tax rate of 29%. Adjusted net income excludes stock-based compensation of $4.0 million, amortization of acquisition-related intangible assets of $2.5 million, and restructuring costs of $0.1 million. This compares with adjusted net income of $18.1 million, or $0.94 per diluted share, for the same period in 2023, which reflects an adjusted tax rate of 29%. Adjusted net income for the second quarter of 2023 excludes stock-based compensation of $3.9 million, amortization of acquisition-related intangible assets of $3.1 million, and restructuring costs of $10.5 million.

Forrester is providing guidance for 2024 as follows:

Full-Year 2024 (GAAP):

  • Total revenues of approximately $425 million to $435 million
  • Operating margin of approximately 1.2% to 2.2%
  • Interest expense of approximately $3.0 million
  • An effective tax rate of approximately 65% to 80%
  • Earnings per share of approximately $0.06 to $0.19

Full-Year 2024 (Adjusted):

Adjusted financial guidance for full-year 2024 excludes stock-based compensation expense of $14.5 million to $15.0 million, amortization of acquisition-related intangible assets of approximately $10.0 million, restructuring costs of approximately $7.0 million, and any investment gains or losses.

  • Adjusted operating margin of approximately 8.5% to 9.5%
  • Adjusted effective tax rate of approximately 29%
  • Adjusted diluted earnings per share of approximately $1.37 to $1.57

About Forrester

Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We help leaders across technology, customer experience, digital, marketing, sales, and product functions use customer obsession to accelerate growth. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and put their customers at the center of their leadership, strategy, and operations. Our unique insights are grounded in annual surveys of more than 700,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective research methodologies, including Forrester Wave™ evaluations; more than 100 million real-time feedback votes; and the shared wisdom of our clients. To learn more, visit Forrester.com.

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, Forrester’s financial guidance for the full-year 2024 and statements about the performance of Forrester Decisions and Forrester’s future financial performance and financial condition. These statements are based on Forrester’s current plans and expectations and involve risks and uncertainties that could cause actual future activities and results of operations to be materially different from those set forth in the forward-looking statements. Important factors that could cause actual future activities and results to differ include, among others, Forrester’s ability to retain and enrich memberships for its research products and services, including the migration of its existing clients into its Forrester Decisions portfolio of services; Forrester’s ability to fulfill existing or generate new consulting engagements and advisory services; technology spending; the risks and challenges inherent in international business activities; the use of generative AI in Forrester’s business and by Forrester’s clients and competitors; Forrester’s ability to offer new products and services; Forrester’s dependence on key personnel; Forrester’s ability to attract and retain professional staff; Forrester’s ability to respond to business and economic conditions and market trends; the impact of Forrester’s outstanding debt obligations; competition and industry consolidation; possible variations in Forrester’s quarterly operating results; concentration of ownership of Forrester; the possibility of network disruptions and security breaches; any failure to enforce and protect Forrester’s intellectual property rights; compliance with privacy laws; taxation risks; any weakness in Forrester’s system of internal controls; and the amount and timing of the repurchase of Forrester stock. Forrester undertakes no obligation to update publicly any forward-looking statements, whether as a result of new information, future events, or otherwise. For further information, please refer to Forrester’s reports and filings with the Securities and Exchange Commission.

The consolidated statements of operations and the table of key financial data are attached.

© 2024, Forrester Research, Inc. All rights reserved. Forrester is a trademark of Forrester Research, Inc.

Forrester Research, Inc.
Consolidated Statements of Income
(Unaudited, in thousands, except per share data)
Three Months Ended Six Months Ended
June 30, June 30,

 

2024

 

 

 

2023

 

 

 

2024

 

 

 

2023

 

Revenues:
Research

$

83,663

 

$

87,699

 

$

160,244

 

$

168,605

 

Consulting

 

24,811

 

 

29,970

 

 

47,952

 

 

61,720

 

Events

 

13,351

 

 

17,920

 

 

13,706

 

 

18,934

 

Total revenues

 

121,825

 

 

135,589

 

 

221,902

 

 

249,259

 

Operating expenses:
Cost of services and fulfillment

 

51,164

 

 

54,614

 

 

95,854

 

 

103,906

 

Selling and marketing

 

40,253

 

 

41,581

 

 

79,675

 

 

83,113

 

General and administrative

 

14,437

 

 

15,315

 

 

28,496

 

 

36,542

 

Depreciation

 

2,062

 

 

2,191

 

 

4,122

 

 

4,295

 

Amortization of intangible assets

 

2,513

 

 

3,068

 

 

5,027

 

 

6,134

 

Restructuring costs

 

82

 

 

10,532

 

 

6,706

 

 

12,121

 

Total operating expenses

 

110,511

 

 

127,301

 

 

219,880

 

 

246,111

 

Income from operations

 

11,314

 

 

8,288

 

 

2,022

 

 

3,148

 

Interest expense

 

(763

)

 

(730

)

 

(1,525

)

 

(1,523

)

Other income, net

 

1,015

 

 

514

 

 

2,289

 

 

1,064

 

Income before income taxes

 

11,566

 

 

8,072

 

 

2,786

 

 

2,689

 

Income tax expense

 

5,274

 

 

2,768

 

 

3,167

 

 

1,460

 

Net income (loss)

$

6,292

 

$

5,304

 

$

(381

)

$

1,229

 

 
Basic income (loss) per common share

$

0.33

 

$

0.28

 

$

(0.02

)

$

0.06

 

Diluted income (loss) per common share

$

0.33

 

$

0.28

 

$

(0.02

)

$

0.06

 

Basic weighted average shares outstanding

 

19,093

 

 

19,193

 

 

19,189

 

 

19,151

 

Diluted weighted average shares outstanding

 

19,124

 

 

19,258

 

 

19,189

 

 

19,214

 

 
Adjusted data (1):
Income from operations - GAAP

$

11,314

 

$

8,288

 

$

2,022

 

$

3,148

 

Amortization of intangible assets

 

2,513

 

 

3,068

 

 

5,027

 

 

6,134

 

Restructuring costs

 

82

 

 

10,532

 

 

6,706

 

 

12,121

 

Legal settlement

 

 

 

 

 

 

 

4,800

 

Stock-based compensation included in the
following expense categories:
Cost of services and fulfillment

 

2,513

 

 

2,209

 

 

4,635

 

 

4,056

 

Selling and marketing

 

559

 

 

807

 

 

1,158

 

 

1,304

 

General and administrative

 

953

 

 

844

 

 

1,806

 

 

1,665

 

Adjusted income from operations

$

17,934

 

$

25,748

 

$

21,354

 

$

33,228

 

Three Months Ended Six Months Ended
June 30, June 30,

2024

 

2023

 

2024

 

2023

 

Amount Per Share Amount Per Share Amount Per Share Amount Per Share
Net income (loss) - GAAP

$

6,292

 

$

0.33

 

$

5,304

 

$

0.28

 

$

(381

)

$

(0.02

)

$

1,229

 

$

0.06

 

Amortization of intangible assets

 

2,513

 

 

0.13

 

 

3,068

 

 

0.16

 

 

5,027

 

 

0.26

 

 

6,134

 

 

0.32

 

Restructuring costs

 

82

 

 

0.01

 

 

10,532

 

 

0.54

 

 

6,706

 

 

0.35

 

 

12,121

 

 

0.63

 

Legal settlement

 

 

 

 

 

 

 

 

 

 

 

 

 

4,800

 

 

0.25

 

Stock-based compensation

 

4,025

 

 

0.21

 

 

3,860

 

 

0.20

 

 

7,599

 

 

0.40

 

 

7,025

 

 

0.37

 

Tax effects of items above (2)

 

(1,288

)

 

(0.07

)

 

(4,597

)

 

(0.24

)

 

(3,834

)

 

(0.20

)

 

(7,575

)

 

(0.40

)

Adjustment to tax expense for adjusted tax rate (3)

 

1,288

 

 

0.07

 

 

(39

)

 

 

 

586

 

 

0.03

 

 

(468

)

 

(0.02

)

Adjusted net income

$

12,912

 

 

0.68

 

$

18,128

 

$

0.94

 

$

15,703

 

 

0.82

 

$

23,266

 

$

1.21

 

Diluted weighted average shares outstanding

 

19,124

 

 

19,258

 

 

19,232

 

 

19,214

 

(1) Forrester believes that adjusted financial results provide investors with consistent and comparable information to aid in the understanding of Forrester's ongoing business and are also used by Forrester in making compensation decisions. Our adjusted presentation excludes amortization of acquisition-related intangible assets, stock-based compensation, restructuring costs, a legal settlement, and net gains or losses from investments, as well as their related tax effects. We also utilized an assumed tax rate of 29% in 2024 and 2023, which excludes items such as the settlement of prior-year tax audits and the effect of any adjustments related to the filing of prior-year tax returns. The adjusted data does not purport to be prepared in accordance with Generally Accepted Accounting Principles in the United States.
(2) The tax effect of adjusting items is based on the accounting treatment and rate for the jurisdiction of each item.
(3) To compute adjusted net income, we apply an adjusted effective tax rate of 29% in 2024 and 2023.

Forrester Research, Inc.
Key Financial Data      
(Unaudited, dollars in thousands)
June 30, December 31,

 

2024

 

 

 

2023

 

Balance sheet data:
Cash, cash equivalents and marketable investments

 $

                110,813

 

 $

                124,489

 

Accounts receivable, net

 $

                  47,702

 

 $

                  58,999

 

Deferred revenue

 $

                164,117

 

 $

                156,798

 

Debt outstanding

 $

                  35,000

 

 $

                  35,000

 

 
June 30,

 

2024

 

 

 

2023

 

Cash flow data:
Net cash provided by operating activities

 $

                  (2,295

)

 $

                  15,788

 

Purchases of property and equipment

 $

                  (2,256

)

 $

                  (2,664

)

Repayments of debt

 $

                        —

 

 $

                (15,000

)

Repurchases of common stock

 $

                  (8,015

)

 $

                     (820

)

 
As of
June 30,

 

2024

 

 

 

2023

 

Metrics:
Contract value

 $

                323,000

 

 $

                333,200

 

(a)
Client retention

 

73

%

 

74

%

Wallet retention

 

89

%

 

89

%

(a)
Number of clients

 

                       2,220

 

 

                       2,604

 

 
As of
June 30,

 

2024

 

 

 

2023

 

Headcount:
Total headcount

 

                       1,656

 

 

                       1,793

 

Sales force

 

                          592

 

 

                          616

 

(a) June 30, 2023 amounts have been recast based on 2024 foreign currency rates and updated methodology as described on the investor relations section of our website.

Ed Bryce Morris

Vice President, Corporate Development & Investor Relations

Forrester Research, Inc.

+1 617-613-6565

ebrycemorris@forrester.com

Shweta Agarwal

VP, Corporate Communications

Forrester Research, Inc.

+1 617-613-6805

sagarwal@forrester.com

Source: Forrester Research, Inc.

FAQ

What was Forrester's contract value (CV) in Q2 2024?

Forrester's contract value (CV) in Q2 2024 was $323.0 million, down 3% compared to the prior year.

How did Forrester's Q2 2024 revenues compare to Q2 2023?

Forrester's total revenues for Q2 2024 were $121.8 million, compared to $135.6 million for Q2 2023, showing a decrease.

What was Forrester's adjusted EPS for Q2 2024?

Forrester's adjusted earnings per share (EPS) for Q2 2024 was $0.68, compared to $0.94 for the same period in 2023.

Has Forrester updated its guidance for 2024?

Yes, Forrester lowered its 2024 guidance due to challenges in non-CV businesses. The company now expects total revenues of $425-$435 million and adjusted EPS of $1.37-$1.57.

What is Forrester's target for CV on the Forrester Decisions platform by year-end 2024?

Forrester aims to have 80% of its contract value (CV) on the Forrester Decisions platform by the end of 2024.

Forrester Research Inc

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