Five9 Named Americas CCaaS Vendor Partner of the Year at 2024 Verint Engage Customer Conference
Five9, provider of the Intelligent CX Platform, has been awarded Americas CCaaS Vendor Partner of the Year at Verint Engage 2024 in Orlando. This marks the fifth time Five9 has received this recognition during their seven-year partnership with Verint. The award follows the recent announcement of a new cloud integration allowing customers to seamlessly purchase and implement Verint CX automation solutions in the Verint Cloud directly from Five9.
The Verint Partner Awards honors partners across North and Latin America for their customer success achievements. Winners were selected based on expertise, proven track record, and focus on driving significant value for customers using the Verint Open Platform. The partnership between Five9 and Verint has been instrumental in delivering innovative solutions that enhance customer experiences through advanced CX automation and AI offerings.
Five9, fornitore della Intelligent CX Platform, è stata premiata come Americas CCaaS Vendor Partner of the Year durante il Verint Engage 2024 a Orlando. Questo segna la quinta volta che Five9 riceve questo riconoscimento durante il loro partenariato di sette anni con Verint. Il premio arriva dopo l'annuncio recente di una nuova integrazione cloud che permette ai clienti di acquistare e implementare senza problemi le soluzioni di automazione CX di Verint nel Verint Cloud direttamente da Five9.
I Verint Partner Awards onorano i partner in Nord e Sud America per i loro successi nella soddisfazione dei clienti. I vincitori sono stati selezionati in base a competenza, risultati comprovati e attenzione a generare un valore significativo per i clienti che utilizzano la Verint Open Platform. La collaborazione tra Five9 e Verint è stata fondamentale per fornire soluzioni innovative che migliorano l'esperienza dei clienti attraverso avanzate automazioni CX e offerte di intelligenza artificiale.
Five9, proveedor de la Intelligent CX Platform, ha sido galardonado como Americas CCaaS Vendor Partner of the Year en Verint Engage 2024 en Orlando. Este es el quinto premio que Five9 recibe durante su asociación de siete años con Verint. El premio se produce tras el reciente anuncio de una nueva integración en la nube que permite a los clientes adquirir e implementar sin problemas las soluciones de automatización de CX de Verint en la Verint Cloud directamente a través de Five9.
Los Verint Partner Awards honran a los socios de América del Norte y América Latina por sus logros en el éxito del cliente. Los ganadores fueron seleccionados en base a su experiencia, historial comprobado y enfoque en generar un valor significativo para los clientes que utilizan la Verint Open Platform. La asociación entre Five9 y Verint ha sido fundamental para ofrecer soluciones innovadoras que mejoran las experiencias del cliente a través de avanzadas automatizaciones de CX y ofertas de IA.
파이브9(Five9), 인텔리전트 CX 플랫폼의 제공업체는 오를란도에서 열리는 Verint Engage 2024에서 Americas CCaaS Vendor Partner of the Year로 선정되었습니다. 이는 파이브9이 Verint와의 7년 파트너십 동안 다섯 번째로 받는 영예입니다. 이 상은 최근 발표된 새로운 클라우드 통합과 함께 오며, 이를 통해 고객들은 파이브9을 통해 Verint Cloud에서 Verint의 CX 자동화 솔루션을 원활하게 구매하고 구현할 수 있게 됩니다.
Verint Partner Awards는 북미 및 남미 전역의 파트너들이 고객 성공을 위해 이룬 성과를 기립니다. 수상자는 전문성, 입증된 실적 및 Verint Open Platform을 사용하는 고객에게 significant한 가치를 제공하는 데 중점을 두는 기준을 바탕으로 선정되었습니다. 파이브9과 Verint 간의 협력은 진보된 CX 자동화 및 AI 솔루션을 통해 고객 경험을 향상시키는 혁신적인 솔루션을 제공하는 데 중요한 역할을 했습니다.
Five9, fournisseur de la Intelligent CX Platform, a été récompensé comme Americas CCaaS Vendor Partner of the Year lors du Verint Engage 2024 à Orlando. Cela marque la cinquième fois que Five9 reçoit cette distinction durant leur partenariat de sept ans avec Verint. Ce prix fait suite à l'annonce récente d'une nouvelle intégration cloud permettant aux clients d'acheter et de mettre en œuvre sans heurts les solutions d'automatisation CX de Verint directement dans le Verint Cloud via Five9.
Les Verint Partner Awards rendent hommage aux partenaires d'Amérique du Nord et du Sud pour leurs réussites en matière de satisfaction client. Les lauréats ont été sélectionnés en fonction de leur expertise, de leur expérience avérée et de leur capacité à générer une valeur significative pour les clients utilisant la Verint Open Platform. Le partenariat entre Five9 et Verint a été essentiel pour fournir des solutions innovantes qui améliorent l'expérience client grâce à des automatisations CX avancées et des offres d'IA.
Five9, Anbieter der Intelligent CX Platform, wurde auf der Verint Engage 2024 in Orlando als Americas CCaaS Vendor Partner of the Year ausgezeichnet. Dies ist die fünfte Auszeichnung, die Five9 während ihrer siebenjährigen Partnerschaft mit Verint erhalten hat. Der Preis erfolgt nach der jüngsten Ankündigung einer neuen Cloud-Integration, die es Kunden ermöglicht, Verint CX-Automatisierungslösungen nahtlos im Verint Cloud direkt über Five9 zu kaufen und zu implementieren.
Die Verint Partner Awards ehren Partner in Nord- und Südamerika für ihre Erfolge bei der Kundenzufriedenheit. Die Gewinner wurden auf Basis von Fachwissen, nachgewiesenen Erfolgen und dem Fokus auf die Schaffung eines erheblichen Wertes für Kunden, die die Verint Open Platform nutzen, ausgewählt. Die Partnerschaft zwischen Five9 und Verint war entscheidend für die Bereitstellung innovativer Lösungen, die durch fortschrittliche CX-Automatisierung und KI-Angebote das Kundenerlebnis verbessern.
- Five9 awarded Americas CCaaS Vendor Partner of the Year for the fifth time
- New cloud integration announced for seamless implementation of Verint CX automation solutions
- Partnership recognized for delivering innovative solutions and enhancing customer experiences
- None.
“Winning the Americas CCaaS Vendor Partner of the Year award from Verint for the fifth time is a tremendous honor and a testament to the strength of our partnership,” said Jake Butterbaugh, SVP International Sales and Global Partners, Five9. “Our relationship with Verint has been instrumental in delivering seamless and innovative solutions that drive real value for our customers. This recognition not only reflects our commitment to excellence but also underscores the impactful results we achieve together in enhancing customer experiences through our joint advanced CX automation and AI offerings.”
The Verint Partner Awards honors partners across
Partner organizations were recognized for successful customer engagement across consulting, sales and marketing, and for helping brands leverage AI to deliver tangible business outcomes.
“Our partnership has grown and evolved substantially over the years and is powered by shared values and a strategic commitment to serving our customers,” says Verint’s John Bourne, senior vice president, Global Channels and Alliances. “Congratulations to Five9 for their ongoing efforts to innovate and enhance customer experience through AI and CX automation.”
Learn more about Five9 and Verint’s partnership here.
About Five9
The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by 2,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.
For more information, visit www.five9.com.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20240924525894/en/
Hannah Blackington
Corporate Communications Director, Five9
Press@five9.com
Source: Five9
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