Five9 Announces CX Summit Barcelona 2024
Five9 (Nasdaq: FIVN) has announced its premier annual CX conference, CX Summit Barcelona 2024, scheduled for November 12-14 at Torre Melina in Barcelona, Spain. The event will focus on 'The New CX: Transformed by AI, Powered by Five9', exploring the latest trends and strategies in AI-driven customer experience.
The conference will feature speakers from leading companies such as Alaska Airlines, BT, Deloitte, The Ivy Collection, Nasdaq, and ServiceNow. Notable speakers include First Female NFL Coach Dr. Jen Welter, PGA Tour Pro Max Homa, and The Daily Beast Chief Content Officer Joanna Coles.
Attendees can expect insights on AI's transformative power in CX, product innovations from Five9, real-world customer stories, hands-on workshops, and analysis from top industry analysts. The event aims to inspire action and collaboration in leveraging AI strategies to revolutionize customer experience.
Five9 (Nasdaq: FIVN) ha annunciato la sua conferenza annuale di punta sulla CX, CX Summit Barcelona 2024, programmata per il 12-14 novembre presso Torre Melina a Barcellona, Spagna. L'evento si concentrerà su 'La Nuova CX: Trasformata dall'AI, Potenziata da Five9', esplorando le ultime tendenze e strategie nell'esperienza cliente guidata dall'AI.
Alla conferenza parteciperanno relatori di aziende leader come Alaska Airlines, BT, Deloitte, The Ivy Collection, Nasdaq e ServiceNow. Relatori di spicco includono la prima allenatrice femminile della NFL, Dr. Jen Welter, il professionista del PGA Tour Max Homa e il Chief Content Officer di The Daily Beast, Joanna Coles.
I partecipanti possono aspettarsi approfondimenti sul potere trasformativo dell'AI nella CX, innovazioni di prodotto da Five9, storie di clienti reali, workshop pratici e analisi da parte dei migliori analisti del settore. L'evento mira a ispirare azione e collaborazione per sfruttare le strategie AI e rivoluzionare l'esperienza cliente.
Five9 (Nasdaq: FIVN) ha anunciado su conferencia anual principal sobre CX, CX Summit Barcelona 2024, programada del 12 al 14 de noviembre en Torre Melina en Barcelona, España. El evento se centrará en 'La Nueva CX: Transformada por IA, Impulsada por Five9', explorando las últimas tendencias y estrategias en la experiencia del cliente impulsada por IA.
La conferencia contará con ponentes de empresas líderes como Alaska Airlines, BT, Deloitte, The Ivy Collection, Nasdaq y ServiceNow. Los oradores destacados incluyen a la primera entrenadora femenina de la NFL, Dr. Jen Welter, el profesional del PGA Tour Max Homa, y la Directora de Contenidos de The Daily Beast, Joanna Coles.
Los asistentes pueden esperar ideas sobre el poder transformador de la IA en la CX, innovaciones de producto de Five9, historias de clientes del mundo real, talleres prácticos y análisis de los principales analistas de la industria. El evento tiene como objetivo inspirar acción y colaboración al aprovechar las estrategias de IA para revolucionar la experiencia del cliente.
Five9 (Nasdaq: FIVN)가 연례 고객 경험(CX) 컨퍼런스인 CX Summit Barcelona 2024를 발표했습니다. 이 행사는 스페인 바르셀로나의 Torre Melina에서 11월 12일부터 14일까지 개최될 예정입니다. 이 행사에서는 '새로운 CX: AI에 의해 변화되고 Five9에 의해 추진되다'를 주제로 AI 기반 고객 경험의 최신 트렌드와 전략을 탐구합니다.
컨퍼런스에서는 Alaska Airlines, BT, Deloitte, The Ivy Collection, Nasdaq, ServiceNow와 같은 주요 기업의 연사들이 발표할 예정입니다. 주요 연사로는 NFL 최초 여성 코치 Dr. Jen Welter, PGA 투어 프로 Max Homa, The Daily Beast의 최고 콘텐츠 책임자 Joanna Coles가 있습니다.
참가자들은 CX에서 AI의 변혁적인 힘에 대한 통찰력, Five9의 제품 혁신, 실제 고객 이야기, 실습 워크숍, 주요 산업 분석가의 분석을 기대할 수 있습니다. 이 행사는 AI 전략을 활용하여 고객 경험을 혁신하기 위한 행동과 협력을 촉구하는 것을 목표로 하고 있습니다.
Five9 (Nasdaq: FIVN) a annoncé sa conférence annuelle phare sur l'expérience client (CX), CX Summit Barcelona 2024, prévue du 12 au 14 novembre au Torre Melina à Barcelone, Espagne. L'événement se concentrera sur 'La Nouvelle CX : Transformée par l'IA, Propulsée par Five9', explorant les dernières tendances et stratégies en matière d'expérience client alimentée par l'IA.
La conférence mettra en vedette des intervenants d'entreprises de premier plan telles que Alaska Airlines, BT, Deloitte, The Ivy Collection, Nasdaq et ServiceNow. Parmi les intervenants notables, on retrouve la première entraîneuse féminine de la NFL, Dr. Jen Welter, le pro du PGA Tour Max Homa, et la Directrice du Contenu de The Daily Beast, Joanna Coles.
Les participants peuvent s'attendre à des idées sur le pouvoir transformateur de l'IA dans la CX, des innovations produit de Five9, des histoires de clients réelles, des ateliers pratiques et des analyses de meilleurs analystes du secteur. L'événement vise à inspirer des actions et à favoriser la collaboration pour tirer parti des stratégies IA afin de révolutionner l'expérience client.
Five9 (Nasdaq: FIVN) hat seine jährliche Hauptkonferenz zur Kundenbindung (CX) angekündigt, CX Summit Barcelona 2024, die vom 12. bis 14. November im Torre Melina in Barcelona, Spanien, stattfinden wird. Die Veranstaltung wird sich auf 'Das neue CX: Durch KI transformiert und von Five9 unterstützt' konzentrieren und die neuesten Trends und Strategien in der KI-gesteuerten Kundenerfahrung erkunden.
Die Konferenz wird Redner von führenden Unternehmen wie Alaska Airlines, BT, Deloitte, The Ivy Collection, Nasdaq und ServiceNow aufweisen. Zu den prominenten Rednern gehören die erste weibliche NFL-Trainerin Dr. Jen Welter, PGA Tour-Profi Max Homa und die Chief Content Officer von The Daily Beast, Joanna Coles.
Die Teilnehmer können Einblicke in die transformative Kraft von KI in der CX, Produktinnovationen von Five9, reale Kundenstorys, praktische Workshops und Analysen von führenden Branchenanalysten erwarten. Das Event zielt darauf ab, Inspiration für Aktionen und Zusammenarbeit zu schaffen, um KI-Strategien zur Revolutionierung der Kundenerfahrung zu nutzen.
- Five9 is hosting a major CX conference featuring speakers from prominent companies
- The event focuses on AI-driven customer experience, a key trend in the industry
- The conference provides networking opportunities with industry leaders and partners
- None.
Agenda and key speakers include leading CX experts at Alaska Airlines, BT, Deloitte, The Ivy Collection, True Religion, Nasdaq, ServiceNow, Wyndham Hotels & Resorts, and more
This year's CX Summit will explore The New CX: Transformed by AI, Powered by Five9. In today’s competitive landscape, exceptional customer experience is not just a differentiator — it’s the cornerstone of business advantage. As consumers’ expectations rise, they demand seamless, personalized interactions across every touchpoint. The New CX reorients businesses around the customer, enabling personalization at scale, seamless omnichannel integration, and proactive service that anticipates and responds to every need.
“This year’s CX Summit focuses on exploring the transformative power of AI in customer experience. This event is not just about learning — it's about inspiring action and collaboration,” said Niki Hall, CMO, Five9. “We’re looking forward to bringing together our global customer and partner community, and industry thought leaders, to share insights on how to bring actual intelligence to AI-driven CX today.”
AI is rapidly reshaping the customer experience at an unprecedented pace, transforming every interaction across the customer journey. At CX Summit, attendees will hear the vision for The New CX, and learn how Five9's AI, platform, and team are making this vision a reality today and for the future. Attendees can expect insights and product innovations from Five9 leaders, inspiring real-world stories from customers, partners, and CX industry leaders, hands-on workshops that offer actionable takeaways, and thoughtful analysis from top analysts. Attendees will learn how to transform their business by leveraging prominent AI strategies that are defining The New CX.
Learn fresh perspectives and best practices for revolutionizing the customer experience from speakers such as:
- Alaska Airlines Managing Director Lori Bradshaw
- BT Global Sales – Collaboration, Contact Center and Mobility leader Vijay Venugopalan
- The Daily Beast Chief Content Officer Joanna Coles
- First Female NFL Coach Dr. Jen Welter
- The Ivy Collection Chief Technology Officer Jon Davis
- Nasdaq Chief Digital Officer Sehr Thadhani
- PGA Tour Pro and Five9 Ambassador Max Homa
- Sanas VP of Global Go To Market Anant Singh
- ServiceNow GVP of Customer Industry and Workflow Michael Ramsey
- True Religion Chief Marketing Officer Kristin D'Arcy
- Wyndham Hotels & Resorts VP, Global Guest Contact Centers Kristine McNamee
Registration for CX Summit Barcelona is now open. Learn more about CX Summit and reserve your spot to attend in
About Five9
The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by 2,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.
For more information, visit www.five9.com.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20241015593239/en/
Hannah Blackington
Corporate Communications Director, Five9
Press@five9.com
Source: Five9
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