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FICO Partners with TCS to Deliver Businesses Major Efficiency Gains through Analytics and Decisioning

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FICO has formed a strategic partnership with Tata Consultancy Services (TCS) to deliver advanced optimization and decision management solutions globally. TCS will utilize FICO® Platform, a low-code/no-code solution, to create industry-specific solutions powered by real-time analytics and AI. An initial focus is 'truck roll' optimization, which has already shown success with Traxión of Mexico, achieving 40% reduction in empty trips and $5M annual savings. The partnership will also address climate-related business risks through predictive modeling and develop solutions for telecommunications and media sectors, focusing on reducing churn and optimizing costs.

FICO ha stretto una partnership strategica con Tata Consultancy Services (TCS) per offrire soluzioni avanzate di ottimizzazione e gestione delle decisioni a livello globale. TCS utilizzerà la FICO® Platform, una soluzione low-code/no-code, per creare soluzioni specifiche per settore potenziate da analytics in tempo reale e intelligenza artificiale. Un'attenzione iniziale è rivolta all'ottimizzazione del 'truck roll', che ha già mostrato successo con Traxión in Messico, raggiungendo una riduzione del 40% nei viaggi a vuoto e un risparmio annuale di 5 milioni di dollari. La partnership affronterà anche i rischi aziendali legati al clima attraverso modelli predittivi e svilupperà soluzioni per i settori delle telecomunicazioni e dei media, focalizzandosi sulla riduzione del churn e sull'ottimizzazione dei costi.

FICO ha formado una asociación estratégica con Tata Consultancy Services (TCS) para ofrecer soluciones avanzadas de optimización y gestión de decisiones a nivel global. TCS utilizará la FICO® Platform, una solución de bajo código/sin código, para crear soluciones específicas de la industria impulsadas por análisis en tiempo real e inteligencia artificial. Un enfoque inicial es la optimización del 'truck roll', que ya ha demostrado ser exitosa con Traxión de México, alcanzando una reducción del 40% en viajes vacíos y un ahorro anual de 5 millones de dólares. La asociación también abordará los riesgos empresariales relacionados con el clima a través de modelos predictivos y desarrollará soluciones para los sectores de telecomunicaciones y medios, centrándose en reducir la fuga de clientes y optimizar costos.

FICOTata Consultancy Services (TCS)와 전략적 파트너십을 맺고 전 세계적으로 고급 최적화 및 의사 결정 관리 솔루션을 제공하고 있습니다. TCS는 실시간 분석 및 인공지능(AI) 기반의 산업별 솔루션을 만들기 위해 FICO® Platform, 저코드/노코드 솔루션을 활용할 것입니다. 초기 초점은 '트럭 롤' 최적화에 있으며, 이는 멕시코의 Traxión과 함께 성공을 거둔 사례로, 빈차 리듬을 40% 줄이고 연간 500만 달러를 절감하는 성과를 올렸습니다. 이 파트너십은 예측 모델링을 통해 기후 관련 비즈니스 위험을 다루고 텔레콤 및 미디어 분야를 위한 솔루션을 개발하여 이탈률 감소와 비용 최적화에 중점을 둘 것입니다.

FICO a formé un partenariat stratégique avec Tata Consultancy Services (TCS) pour fournir des solutions avancées d'optimisation et de gestion des décisions à l'échelle mondiale. TCS utilisera la FICO® Platform, une solution low-code/no-code, pour créer des solutions spécifiques à l'industrie alimentées par des analyses en temps réel et de l'intelligence artificielle. Un accent initial est mis sur l'optimisation du 'truck roll', qui a déjà montré un succès avec Traxión au Mexique, réalisant une réduction de 40% des trajets à vide et une économie annuelle de 5 millions de dollars. Le partenariat abordera également les risques commerciaux liés au climat grâce à la modélisation prédictive et développera des solutions pour les secteurs des télécommunications et des médias, en se concentrant sur la réduction du taux de désabonnement et l'optimisation des coûts.

FICO hat eine strategische Partnerschaft mit Tata Consultancy Services (TCS) gegründet, um weltweit fortschrittliche Optimierungs- und Entscheidungsmanagementlösungen anzubieten. TCS wird die FICO® Platform, eine Low-Code/No-Code-Lösung, nutzen, um branchenspezifische Lösungen zu erstellen, die durch Echtzeitanalysen und KI unterstützt werden. Ein anfänglicher Fokus liegt auf der 'Truck Roll'-Optimierung, die bereits mit Traxión aus Mexiko erfolgreich war, mit einer Reduzierung der Leerfahrten um 40 % und jährlichen Einsparungen von 5 Millionen Dollar. Die Partnerschaft wird auch klimabezogene Geschäftsriskiken durch prädiktive Modellierung angehen und Lösungen für die Telekommunikations- und Medienbranche entwickeln, mit dem Ziel, die Kundenabwanderung zu verringern und Kosten zu optimieren.

Positive
  • Partnership with major IT services provider TCS expands FICO's global market reach
  • Proven success case with Traxión showing 40% reduction in empty trips and $5M annual savings
  • Development of new industry-specific solutions targeting telecommunications and media sectors
  • Integration of FICO technology in TCS Pace Port™ co-innovation centers enhancing visibility
Negative
  • None.

Insights

This strategic partnership between FICO and TCS represents a significant advancement in enterprise decision automation and optimization technology. The collaboration's initial success with Traxión demonstrates tangible benefits, achieving a 40% reduction in empty trips and $5 million in annual savings. The partnership addresses critical market needs across multiple sectors, particularly in climate risk modeling and operational efficiency.

The integration of FICO's decisioning platform with TCS's implementation expertise creates a powerful solution for enterprises seeking to automate complex decisions. The focus on low-code/no-code implementation significantly reduces time-to-market and technical barriers. Key differentiators include real-time analytics capabilities, AI model interpretability and scalable optimization technology that can process millions of scenarios simultaneously.

The partnership's focus on climate risk modeling and sustainability metrics is particularly timely given increasing regulatory pressure and market demands for environmental responsibility. The development of predictive risk modeling for climate-related disasters addresses a critical gap in the insurance and business continuity markets. The demonstrated reduction in fleet emissions through optimization technology offers a practical solution for companies looking to reduce their carbon footprint while improving operational efficiency.

Collaboration will bring advanced decision management and mathematical optimization technology to range of industries worldwide

EDISON, N.J. & BOZEMAN, Mont.--(BUSINESS WIRE)-- Global analytics software leader FICO has announced a strategic partnership with Tata Consultancy Services (TCS), a global IT services, consulting and business solutions organization, to bring advanced optimization and decision management solutions to businesses in a range of industries worldwide. TCS will use FICO® Platform, a low-code/no-code solution for analytics-powered decision automation and mathematical optimization, to create industry-specific solutions powered by real-time, fully interpretable analytics, machine learning and cutting-edge AI models. Both firms will support these offerings with expert professional services. TCS was recently recognized with the Global System Integrator Award from FICO.

Learn more: https://community.fico.com/partners/s/partner-listing

One of the initial areas of focus is “truck roll” optimization — using FICO’s proprietary optimization technology to improve the efficiency of dispatching service vehicles for customer support. This solution can significantly reduce costs, improve response times and lower carbon emissions. A case in point is Traxión of Mexico, a FICO® Decisions Award winner, which decreased empty trips by 40%, saved US$5 million annually, and cut emissions while minimizing fleet wear and tear.

Additionally, TCS and FICO are developing solutions for the telecommunications, media and other sectors, starting with a solution aimed at reducing churn, increasing revenue and optimizing cost for service providers. TCS will showcase FICO technology at the TCS Pace Port™ co-innovation and research centers.

TCS and FICO will also address the increasing financial and operational risks businesses face due to climate change. Escalating extreme weather events, such as wildfires in the U.S., record heatwaves in Europe and floods in Japan, have highlighted the vulnerability of businesses and consumers. In response, TCS and FICO are creating predictive risk modeling and decision analytics to help insurers and their clients mitigate the rising costs and losses associated with climate-related natural disasters.

“We see immense potential in the TCS FICO partnership, helping businesses manage customers better, and strengthen and operationalize AI/ML. We will make it easier for business users at every level to apply innovations in decision science to their day-to-day operations by using the best-in-class set of analytics and decisioning offerings,” said Akhilesh Tiwari, president, Communications, Media and Information Services (CMI) Business Group at TCS.

“Companies are now data-driven, but the next evolution is to be decision-driven,” said Alexandre Graff, vice president of partnerships for FICO. “TCS brings deep industry expertise and unparalleled solution delivery. Together, we’ll help businesses in diverse industries harness the power of advanced analytics and decision technology solve critical challenges, from fleet management to supply chain optimization.”

FICO optimization technology enables businesses to evaluate millions of potential scenarios and identify the ideal strategy. With high-performance solvers, flexible modeling environments and comparative scenario analysis, it’s a comprehensive solution for both on-premises and cloud deployments. FICO decisioning technology automates decisions using data-driven insights, business rules, event-driven triggers, and a learning loop, empowering businesses to make smarter, faster decisions.

About Tata Consultancy Services (TCS)

Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 613,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $25.7 billion in the fiscal year ended March 31, 2022, and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index. For more information, visit www.tcs.com

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 100 countries do everything from protecting 4 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.

Learn more at http://www.fico.com.

Join the conversation at https://x.com/FICO_corp & http://www.fico.com/en/blogs/

For FICO news and media resources, visit www.fico.com/news.

FICO is a registered trademark of Fair Isaac Corporation in the U.S. and other countries.

Julie Huang

press@fico.com

James Sciales

Head of Communications

james.sciales@tcs.com

+1 917 981 7651

Source: FICO

FAQ

What are the main benefits of the FICO and TCS partnership announced in 2023?

The partnership brings advanced optimization and decision management solutions to businesses worldwide, with initial focus on truck roll optimization, telecommunications solutions, and climate risk modeling.

How much did Traxión save using FICO's truck roll optimization solution?

Traxión of Mexico saved US$5 million annually, decreased empty trips by 40%, and reduced emissions while minimizing fleet wear and tear.

What specific industries will the FICO-TCS partnership target?

The partnership will target various industries, with initial focus on telecommunications, media sectors, and insurance companies dealing with climate-related risks.

What technology platform will TCS use in the FICO partnership?

TCS will use FICO® Platform, a low-code/no-code solution for analytics-powered decision automation and mathematical optimization.

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