Vonage Achieves SOC 2 Type II Compliance for Network APIs, Reinforcing its Commitment to Data Security and Customer Trust
Vonage, part of Ericsson (NASDAQ:ERIC), has achieved SOC 2 Type II compliance for its Network APIs, becoming one of the first network API providers to earn this certification. This rigorous security standard, developed by AICPA, validates Vonage's internal controls for data security, processing integrity, privacy, and confidentiality.
The certification comes at a critical time when the global average cost of data breaches reaches $4.88 million in 2024. According to S&P Global Market Intelligence research, organizations reported significant increases in fraudulent activity, with 44% experiencing payment fraud and 34% facing new account fraud.
Vonage Network APIs, built on CAMARA standards, offer capabilities including fraud prevention, enhanced customer engagement, workflow automation, scalable application development, and real-time analytics. The company maintains various compliance certifications including ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, CSA STAR, and adheres to GDPR standards.
Vonage, parte di Ericsson (NASDAQ:ERIC), ha raggiunto la conformità SOC 2 Tipo II per le sue API di rete, diventando uno dei primi fornitori di API di rete a ottenere questa certificazione. Questo rigoroso standard di sicurezza, sviluppato da AICPA, convalida i controlli interni di Vonage relativi alla sicurezza dei dati, all'integrità dei processi, alla privacy e alla riservatezza.
La certificazione arriva in un momento cruciale in cui il costo medio globale delle violazioni dei dati raggiunge $4,88 milioni nel 2024. Secondo la ricerca di S&P Global Market Intelligence, le organizzazioni hanno riportato aumenti significativi nell'attività fraudolenta, con il 44% che ha subito frodi nei pagamenti e il 34% che ha affrontato frodi su nuovi conti.
Le API di rete di Vonage, costruite secondo gli standard CAMARA, offrono funzionalità tra cui prevenzione delle frodi, coinvolgimento dei clienti migliorato, automazione dei flussi di lavoro, sviluppo di applicazioni scalabili e analisi in tempo reale. L'azienda mantiene varie certificazioni di conformità, tra cui ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, CSA STAR e rispetta gli standard GDPR.
Vonage, parte de Ericsson (NASDAQ:ERIC), ha alcanzado la conformidad SOC 2 Tipo II para sus API de red, convirtiéndose en uno de los primeros proveedores de API de red en obtener esta certificación. Este riguroso estándar de seguridad, desarrollado por AICPA, valida los controles internos de Vonage sobre la seguridad de los datos, la integridad del procesamiento, la privacidad y la confidencialidad.
La certificación llega en un momento crítico cuando el costo promedio global de las violaciones de datos alcanza $4,88 millones en 2024. Según la investigación de S&P Global Market Intelligence, las organizaciones informaron aumentos significativos en la actividad fraudulenta, con el 44% experimentando fraude en pagos y el 34% enfrentando fraude en nuevas cuentas.
Las API de red de Vonage, construidas sobre estándares CAMARA, ofrecen capacidades que incluyen prevención de fraude, mayor interacción con el cliente, automatización de flujos de trabajo, desarrollo de aplicaciones escalables y análisis en tiempo real. La empresa mantiene diversas certificaciones de conformidad, incluyendo ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, CSA STAR y se adhiere a los estándares GDPR.
본지는 에릭슨(NASDAQ:ERIC)의 일부로, 그의 네트워크 API에 대한 SOC 2 유형 II 준수를 달성하여 이 인증을 받는 첫 번째 네트워크 API 공급자 중 하나가 되었습니다. AICPA에서 개발된 이 엄격한 보안 표준은 데이터 보안, 처리 무결성, 개인 정보 보호 및 기밀성에 대한 본지의 내부 통제를 검증합니다.
이 인증은 2024년 전 세계 평균 데이터 유출 비용이 $4.88 백만에 달하는 중대한 시점에 이루어졌습니다. S&P Global Market Intelligence의 조사에 따르면, 조직들은 사기 활동에서 значные 증가를 보고했으며, 44%가 결제 사기를 경험하고 34%가 신규 계좌 사기를 겪었습니다.
CAMARA 표준에 따라 구축된 본지의 네트워크 API는 사기 예방, 고객 참여 강화, 워크플로우 자동화, 확장 가능한 애플리케이션 개발 및 실시간 분석을 포함한 기능을 제공합니다. 회사는 ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, CSA STAR 등 다양한 컴플라이언스 인증을 유지하고 있으며 GDPR 기준을 준수합니다.
Vonage, une partie d'Ericsson (NASDAQ:ERIC), a atteint la conformité SOC 2 Type II pour ses API réseau, devenant ainsi l'un des premiers fournisseurs d'API réseau à obtenir cette certification. Cette norme de sécurité rigoureuse, développée par l'AICPA, valide les contrôles internes de Vonage concernant la sécurité des données, l'intégrité du traitement, la confidentialité et la confidentialité.
La certification arrive à un moment critique où le coût moyen mondial des violations de données atteint 4,88 millions de dollars en 2024. Selon une recherche de S&P Global Market Intelligence, les organisations ont signalé des augmentations significatives des activités frauduleuses, 44 % ayant subi des fraudes aux paiements et 34 % étant confrontées à des fraudes sur de nouveaux comptes.
Les API réseau de Vonage, construites selon les normes CAMARA, offrent des capacités telles que la prévention de la fraude, un engagement client renforcé, l'automatisation des flux de travail, le développement d'applications évolutives et l'analyse en temps réel. L'entreprise maintient diverses certifications de conformité, y compris ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, CSA STAR et respecte les normes GDPR.
Vonage, ein Teil von Ericsson (NASDAQ:ERIC), hat die SOC 2 Type II Zertifizierung für seine Netzwerk-APIs erreicht und gehört zu den ersten Anbietern von Netzwerk-APIs, die diese Zertifizierung erhalten haben. Dieser strenge Sicherheitsstandard, der von AICPA entwickelt wurde, validiert die internen Kontrollen von Vonage in Bezug auf Datensicherheit, Verarbeitungsintegrität, Datenschutz und Vertraulichkeit.
Die Zertifizierung kommt zu einem kritischen Zeitpunkt, da die globalen durchschnittlichen Kosten für Datenverletzungen im Jahr 2024 4,88 Millionen Dollar erreichen. Laut Forschung von S&P Global Market Intelligence berichteten Organisationen über signifikante Zunahmen an betrügerischen Aktivitäten, wobei 44% Zahlungskostenbetrug und 34% Betrug bei neuen Konten erlebten.
Die Netzwerk-APIs von Vonage, die auf CAMARA-Standards basieren, bieten Funktionen wie Betrugsprävention, verbesserte Kundenbindung, Workflow-Automatisierung, skalierbare Anwendungsentwicklung und Echtzeitanalysen. Das Unternehmen hält verschiedene Compliance-Zertifizierungen, einschließlich ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, CSA STAR, und hält sich an die GDPR-Standards.
- Achievement of SOC 2 Type II compliance enhances security credibility
- Early market position as one of first network API providers with this certification
- Comprehensive security framework addressing growing cyber threats
- Strategic alignment with increasing market demand for secure API solutions
- None.
Insights
The SOC 2 Type II certification achieved by Vonage represents a significant enhancement to Ericsson's security infrastructure. The certification's focus on operational effectiveness over time, rather than just point-in-time compliance, demonstrates robust security controls for network APIs. With the average data breach cost reaching
The implementation of network authentication through APIs offers superior protection compared to traditional SMS two-factor authentication, which is vulnerable to SIM swapping and interception. This is particularly relevant given that
Deutsche Telekom's endorsement and partnership adds substantial credibility to Vonage's security capabilities, particularly in the European market where GDPR compliance is crucial. The focus on banking and financial services sectors positions Ericsson strategically in high-value, regulated industries where security requirements are most stringent.
The comprehensive suite of compliance certifications (ISO 27001, PCI-DSS, HIPAA, HITRUST) significantly reduces barriers to entry in regulated markets and provides Ericsson with a competitive advantage in the enterprise communications sector. The timing of this certification aligns with increasing demand for secure API solutions, as indicated by S&P Global Market Intelligence's research showing that
SOC 2 Type II compliance is a rigorous security standard developed by the American Institute of Certified Public Accountants (AICPA) to assess a company's internal controls and systems for data security, processing integrity, privacy, confidentiality, and availability. It provides independent validation that Vonage has implemented the necessary controls to safeguard sensitive information, detect anomalies across its ecosystem, and restore functionality quickly in the unlikely event of an incident. Beyond securing network APIs, these measures play a vital role in protecting customers from broader threats like fraud and identity theft. By safeguarding sensitive data, Vonage helps prevent malicious actors from impersonating individuals or gaining unauthorized access to personal and financial details, ensuring confidence and security across both digital and real-world environments.
"Achieving SOC 2 Type II compliance is a reflection of Vonage's robust security infrastructure and adherence to the highest industry standards," said Andy Ulrich, Chief Information Security Officer at Vonage. "This certification demonstrates that by partnering with Vonage, organizations are engaging with a trusted leader that prioritizes security, privacy and customer success. By combining innovation, flexibility, and security, Vonage Network APIs enable developers to build secure applications faster while providing businesses with peace of mind around data protection and fraud prevention."
With the global average cost of a data breach reaching
"The shift from transactional, one-way communications to rich, engaging CX, coupled with the increasing sophistication of cyber threats, requires organizations to enable stronger security mechanisms," said Raul Castanon, Sr. Research Analyst, Business Communications and Customer Experience at S&P Global Market Intelligence. "In our Voice of the Enterprise (VotE): Customer Experience & Commerce, Merchant Study 2024, many organizations reported an increase in fraudulent activity over the past year, including payment fraud (
"Mobile network operators are now looking to deliver open network API-based services to address these vulnerabilities using advanced authentication methods. These include network authentication, a service enabled by mobile network operators that conveys network signals such as silent authentication, SIM swap, roaming, device status and account status indicators to assess the risk of letting a user access a digital account. Furthermore, network authentication can help organizations strike the right balance between security and a smooth user experience. According to our VotE: Customer Experience & Commerce, Merchant Study cited above, achieving this balance remains a major challenge for many businesses. More than half (
For Vonage Network API customers, SOC 2 Type II compliance means:
- Improved data security: All necessary controls are in place to protect against unauthorized data access.
- Anomaly detection: Continuous monitoring across the ecosystem quickly identifies any security incidents.
- Rapid recovery: Systems and operations can be swiftly restored in the event of an incident.
Vonage Network APIs – built on CAMARA standards, an open-source initiative within the Linux Foundation – are transforming innovation for developers, enterprises and operators. By empowering developers around the world with direct and easy access to advanced network capabilities, these APIs are driving the creation of creative new services and applications that redefine customer engagement, such as:
- Fraud Prevention and Security: Vonage Network APIs offer robust tools to safeguard users and businesses against fraudulent activities. By leveraging advanced capabilities, these APIs can enable secure and seamless user authentication, along with real-time fraud detection to minimize risk and protect sensitive information.
- Enhanced Customer Engagement: With Vonage Network APIs, developers can design innovative services that redefine how businesses interact with their customers. From optimizing communication channels to creating personalized experiences, these functionalities pave the way for more meaningful and impactful customer interactions.
- Efficient Workflow Automation: Vonage Network APIs can help businesses to automate critical processes, saving time and improving accuracy. These capabilities streamline operations, making systems more responsive and reliable while reducing manual effort.
- Scalable Application Development: Developers can be empowered to build applications that meet evolving customer demands. By granting access to advanced network functionalities, they support growth and adaptability, ensuring scalability without compromising performance or quality.
- Real-Time Insights and Analytics: Vonage Network APIs also enable comprehensive data monitoring to generate actionable insights. Businesses can track performance metrics, customer behaviors, and network usage in real time, driving smarter decision-making and better outcomes.
These capabilities ensure that developers, enterprises, and operators have the tools they need to innovate securely and effectively. Vonage Network APIs not only bolster security but also enhance engagement, efficiency, and growth in today's dynamic business landscape.
Peter Arbitter, Senior Vice President of MagentaBusiness API (MACE) at Deutsche Telekom, said, "Vonage's achievement of SOC 2 Type II compliance is a significant milestone and an important step towards addressing the stringent requirements of industries such as banking and financial services. At Deutsche Telekom, we value partners who demonstrate a steadfast commitment to data security and operational excellence, enabling us to collaborate with confidence. Vonage's adherence to this gold standard of compliance enhances not only the security framework its network APIs deliver but also ensures that businesses, especially in highly regulated sectors, can innovate with trust. Together, we are empowering organizations to create impactful and secure digital experiences for their customers."
Vonage invests in benchmarking its security and privacy measures and maintains a wide range of compliance certifications across its product lines that are independently tested and audited by third parties, including ISO 27001, PCI-DSS, SOC, HIPAA, HITECH, HITRUST, and CSA STAR. Vonage also adheres to global privacy standards through General Data Protection Regulation (GDPR).
To find out more about Vonage Network APIs, visit www.vonage.com/network-apis.
About Vonage
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation, providing a comprehensive set of engagement solutions to deliver richer, more personal and meaningful communications across the entire customer and employee experience.
Vonage's Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions enable companies to transform how they communicate and operate from the office or anywhere. Vonage's Communications Platform as a Service (CPaaS) offering is fully programmable and allows developers to embed video, voice, chat, messaging, AI and verification into existing products, workflows and systems using communications APIs. Leveraging the power of the network, Vonage's CPaaS is expanding to incorporate new network capabilities exposed as APIs to help developers worldwide pioneer new, advanced applications that help enterprises reimagine their business, improve customer experiences, and create more effective engagements.
Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC), and a business area within the Ericsson Group called Business Area Global Communications Platform. To follow Vonage on LinkedIn, visit linkedin.com/company/Vonage/. To become a fan on Facebook, go to facebook.com/vonage. To subscribe on YouTube, visit youtube.com/vonage.
1451 Research, part of S&P Global Market Intelligence, "2025 Trends in Customer Experience & Commerce" (December 2024)
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SOURCE Vonage
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