eGain Corporation - EGAN STOCK NEWS

eGain announced an extension of its stock repurchase program until November 14, 2025. The company has already repurchased approximately $27.6 million of shares, with $12.4 million remaining available for repurchase. The program allows discretionary purchases through open market or private transactions, including potential Rule 10b5-1 plans. CEO Ashu Roy emphasized the company's belief in its shares being undervalued and its strong position in the AI knowledge market. The repurchase program will be funded using existing cash or future cash flows and can be modified or suspended at any time.

eGain (NASDAQ: EGAN) announced its Gold Sponsorship of the 20th Knowledge Management Days Conference in Stuttgart, Germany (November 19-20, 2024). The company will showcase its AI Knowledge Hub solution and share best practices for Gen AI implementation. According to Gartner, by 2025, all generative AI virtual customer assistant projects lacking integration with modern knowledge management systems will fail to meet customer experience and cost-reduction goals. The event features presentations on knowledge management and Gen AI, including sessions by eGain executives in both German and English.

eGain (Nasdaq: EGAN) announced its fiscal 2025 first-quarter results, ending September 30, 2024. Total revenue was $21.8 million, a 10% decrease year-over-year. GAAP net income was $652,000 or $0.02 per share, down from $2.6 million or $0.08 per share in Q1 2024. Non-GAAP net income was $1.3 million or $0.04 per share, compared to $3.8 million or $0.12 per share in Q1 2024. Cash provided by operations was $1.0 million, with total cash and equivalents at $67.2 million. Adjusted EBITDA was $1.4 million, down from $2.8 million in Q1 2024. The company repurchased approximately 671,000 shares at an average cost of $6.84, totaling $4.6 million.

For Q2 2025, eGain expects revenue between $22.2 million to $22.6 million and a GAAP net loss of $400,000 to $900,000. For FY 2025, projected revenue is $92.0 million to $93.0 million, with GAAP net income of breakeven to $1.0 million.

eGain (NASDAQ: EGAN) has been awarded the KMWorld Magazine's Readers' Choice Award for 2024 in the Customer Experience and Support category for its AI Knowledge Hub. The award, determined by daily users of KM solutions, recognizes companies meeting actual knowledge management needs.

As a Diamond Sponsor for the upcoming KM/Enterprise AI World Conference in Washington, D.C. (November 18-21, 2024), eGain will showcase success stories from Specialized Bicycles and Rogue Credit Union. CEO Ashu Roy will deliver a keynote on trusted knowledge for GenAI success, and visitors can receive a free copy of Knowledge Management for Dummies book, updated with GenAI practices.

eGain (NASDAQ: EGAN), the AI knowledge platform for customer service, has scheduled its fiscal 2025 first quarter financial results announcement for Tuesday, November 12, 2024, after market close. The announcement will be followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET), hosted by CEO Ashu Roy and CFO Eric Smit. The webcast will be accessible from eGain's website investor section, with dial-in options available for live participation and a one-week replay period.

eGain announced major enhancements to its AI knowledge platform at Solve 24 conference in Chicago. The company introduced eGain AI Agent™, a solution that combines language models and case-based reasoning to provide personalized customer service through trusted content in the eGain Knowledge Hub. The AI Agent, priced at 25 cents per customer conversation, will be available in January 2025, with beta trials currently ongoing. The company also unveiled Knowledge Transformers™, enabling experts to build trusted content 10X faster by leveraging AI-assisted content creation and curation from various sources including websites, SharePoint, PDF stores, and CRM systems.

eGain (NASDAQ: EGAN) has announced the eGain Solve 2024 conference, focusing on AI knowledge in customer service. The event will take place on October 29-30, 2024 at the Hyatt Regency O'Hare in Chicago. Highlights include:

• A presentation on AI knowledge trends by Lynda Braksiek from APQC
• A keynote by eGain CEO Ashu Roy on trust in knowledge in the GenAI era
• Success stories from Global 1000 clients
• A masterclass on Generative AI
• Breakout sessions on AI knowledge authoring, personalization, and optimization
• Demo lounge showcasing eGain products and integrations

The conference aims to address the critical need for AI and knowledge integration in customer service, as highlighted by Gartner's prediction of project failures without proper knowledge management systems.

eGain (Nasdaq: EGAN) announced its fiscal 2024 Q4 and full-year results, highlighting the growing demand for its AI Knowledge platform. Despite a 9% year-over-year revenue decline in Q4 to $22.5 million, the company reported a 50% increase in new logo wins and RFPs for AI Knowledge in fiscal 2024. Full-year revenue was $92.8 million, down 5% from the previous year.

Key financial highlights include:

• Q4 GAAP net income of $1.5 million ($0.05 per share)
• Full-year GAAP net income of $7.8 million ($0.25 per share)
• Adjusted EBITDA of $11.2 million for fiscal 2024
• $12.5 million cash provided by operations
• $70 million in cash and cash equivalents as of June 30, 2024

eGain provided guidance for Q1 fiscal 2025 and the full fiscal year 2025, projecting revenue between $92.0 million to $93.0 million for the year.

eGain (NASDAQ: EGAN), the AI knowledge platform for customer service, has announced it will release its fiscal 2024 fourth quarter and full year financial results on September 5, 2024. The announcement will be made after the close of regular market trading, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET).

The call will be hosted by CEO Ashu Roy and CFO Eric Smit. Investors can access the live webcast from eGain's website investor section. For those preferring to dial in, the toll-free number for U.S. callers is 844-481-2704, while international callers can use +1 412-317-0660. A phone replay will be available for one week after the call.