eGain Announces Second Quarter 2025 Financial Results
eGain (EGAN) reported its Q2 FY2025 financial results with total revenue of $22.4 million, down 6% year over year. The company's AI Knowledge Hub customers showed strong growth with ARR increasing 17% year over year and 5% sequentially.
Key financial metrics include GAAP net income of $671,000 ($0.02 per share), compared to $2.2 million ($0.07 per share) in Q2 2024. Operating cash flow was $6.4 million with a 29% margin. The company repurchased approximately 421,000 shares at an average cost of $5.73 per share, totaling $2.4 million.
For FY2025 guidance, eGain lowered its revenue expectations to $88.5-90.0 million, while raising GAAP net income guidance to $1.1-1.7 million ($0.04-0.06 per share). Q3 FY2025 guidance projects revenue between $21.0-21.5 million with an expected GAAP net loss of $300,000 to $800,000.
eGain (EGAN) ha riportato i risultati finanziari per il secondo trimestre dell'anno fiscale 2025, con un fatturato totale di 22,4 milioni di dollari, in calo del 6% rispetto all'anno precedente. I clienti dell'AI Knowledge Hub della società hanno mostrato una forte crescita, con un ARR aumentato del 17% rispetto all'anno precedente e del 5% rispetto al trimestre precedente.
I principali indicatori finanziari includono un utile netto GAAP di 671.000 dollari (0,02 dollari per azione), rispetto ai 2,2 milioni di dollari (0,07 dollari per azione) del secondo trimestre del 2024. Il flusso di cassa operativo è stato di 6,4 milioni di dollari con un margine del 29%. La società ha riacquistato circa 421.000 azioni a un costo medio di 5,73 dollari per azione, per un totale di 2,4 milioni di dollari.
Per le previsioni dell'anno fiscale 2025, eGain ha abbassato le aspettative di fatturato a 88,5-90,0 milioni di dollari, mentre ha innalzato le previsioni di utile netto GAAP a 1,1-1,7 milioni di dollari (0,04-0,06 dollari per azione). Le previsioni per il terzo trimestre dell'anno fiscale 2025 stimano un fatturato tra 21,0-21,5 milioni di dollari con una perdita netta GAAP attesa tra 300.000 e 800.000 dollari.
eGain (EGAN) reportó sus resultados financieros del segundo trimestre del año fiscal 2025, con ingresos totales de 22,4 millones de dólares, una disminución del 6% con respecto al año anterior. Los clientes del AI Knowledge Hub de la compañía mostraron un fuerte crecimiento, con un ARR que aumentó un 17% interanual y un 5% secuencialmente.
Los principales indicadores financieros incluyen un ingreso neto GAAP de 671,000 dólares (0,02 dólares por acción), en comparación con 2,2 millones de dólares (0,07 dólares por acción) en el segundo trimestre de 2024. El flujo de efectivo operativo fue de 6,4 millones de dólares con un margen del 29%. La compañía recompró aproximadamente 421,000 acciones a un costo promedio de 5,73 dólares por acción, totalizando 2,4 millones de dólares.
Para las proyecciones del año fiscal 2025, eGain redujo sus expectativas de ingresos a 88,5-90,0 millones de dólares, mientras que aumentó las proyecciones de ingreso neto GAAP a 1,1-1,7 millones de dólares (0,04-0,06 dólares por acción). Las proyecciones para el tercer trimestre del año fiscal 2025 estiman ingresos entre 21,0-21,5 millones de dólares con una pérdida neta GAAP esperada de 300,000 a 800,000 dólares.
eGain (EGAN)은 2025 회계연도 2분기 재무 결과를 발표했으며, 총 수익은 2240만 달러로 전년 대비 6% 감소했습니다. 회사의 AI Knowledge Hub 고객들은 강력한 성장을 보였으며, ARR은 전년 대비 17% 증가하고 전분기 대비 5% 증가했습니다.
주요 재무 지표로는 GAAP 기준 순이익이 671,000달러(주당 0.02달러)로, 2024년 2분기 220만 달러(주당 0.07달러)와 비교됩니다. 운영 현금 흐름은 640만 달러로 29%의 마진을 기록했습니다. 회사는 평균 주당 5.73달러에 약 421,000주를 재매입하여 총 240만 달러를 지출했습니다.
2025 회계연도 가이던스에 대해 eGain은 수익 기대치를 8850만-9000만 달러로 낮추고, GAAP 순이익 가이던스를 110만-170만 달러(주당 0.04-0.06달러)로 상향 조정했습니다. 2025 회계연도 3분기 가이던스는 수익을 2100만-2150만 달러로 예상하며, GAAP 기준 순손실은 30만 달러에서 80만 달러로 예상하고 있습니다.
eGain (EGAN) a annoncé ses résultats financiers pour le deuxième trimestre de l'exercice 2025, avec un chiffre d'affaires total de 22,4 millions de dollars, en baisse de 6 % par rapport à l'année précédente. Les clients du AI Knowledge Hub de l'entreprise ont montré une forte croissance, avec un ARR en hausse de 17 % par rapport à l'année précédente et de 5 % par rapport au trimestre précédent.
Les principaux indicateurs financiers comprennent un bénéfice net GAAP de 671 000 dollars (0,02 dollar par action), contre 2,2 millions de dollars (0,07 dollar par action) au deuxième trimestre 2024. Le flux de trésorerie d'exploitation s'est élevé à 6,4 millions de dollars avec une marge de 29 %. L'entreprise a racheté environ 421 000 actions à un coût moyen de 5,73 dollars par action, pour un total de 2,4 millions de dollars.
Pour les prévisions de l'exercice 2025, eGain a abaissé ses attentes de chiffre d'affaires à 88,5-90,0 millions de dollars, tout en augmentant les prévisions de bénéfice net GAAP à 1,1-1,7 million de dollars (0,04-0,06 dollar par action). Les prévisions pour le troisième trimestre de l'exercice 2025 projettent un chiffre d'affaires compris entre 21,0 et 21,5 millions de dollars, avec une perte nette GAAP attendue entre 300 000 et 800 000 dollars.
eGain (EGAN) hat seine finanziellen Ergebnisse für das zweite Quartal des Geschäftsjahres 2025 veröffentlicht, mit einem Gesamtumsatz von 22,4 Millionen Dollar, was einem Rückgang von 6 % im Vergleich zum Vorjahr entspricht. Die Kunden des AI Knowledge Hub des Unternehmens zeigten ein starkes Wachstum, mit einem ARR, der im Jahresvergleich um 17 % und im Vergleich zum vorherigen Quartal um 5 % gestiegen ist.
Wichtige Finanzkennzahlen sind ein GAAP-Nettoeinkommen von 671.000 Dollar (0,02 Dollar pro Aktie), verglichen mit 2,2 Millionen Dollar (0,07 Dollar pro Aktie) im zweiten Quartal 2024. Der operative Cashflow betrug 6,4 Millionen Dollar mit einer Marge von 29 %. Das Unternehmen hat etwa 421.000 Aktien zu einem durchschnittlichen Preis von 5,73 Dollar pro Aktie zurückgekauft, was insgesamt 2,4 Millionen Dollar ausmacht.
Für die Prognose des Geschäftsjahres 2025 hat eGain die Umsatzprognosen auf 88,5-90,0 Millionen Dollar gesenkt, während die Prognose für das GAAP-Nettoeinkommen auf 1,1-1,7 Millionen Dollar (0,04-0,06 Dollar pro Aktie) angehoben wurde. Die Prognose für das dritte Quartal des Geschäftsjahres 2025 geht von einem Umsatz zwischen 21,0 und 21,5 Millionen Dollar aus, mit einem erwarteten GAAP-Nettoverlust von 300.000 bis 800.000 Dollar.
- AI Knowledge Hub ARR grew 17% YoY and 5% sequentially
- Strong operating cash flow of $6.4 million (29% margin)
- Healthy cash position of $70.5 million
- Active share repurchase program with $2.4 million in buybacks
- Raised GAAP net income guidance for FY2025
- Total revenue declined 6% YoY to $22.4 million
- GAAP net income decreased 69% YoY from $2.2M to $671K
- Adjusted EBITDA dropped 58% YoY from $3.8M to $1.6M
- Lowered FY2025 revenue guidance
- Projected Q3 FY2025 GAAP net loss of $300K-$800K
Insights
The Q2 FY2025 results reveal a complex narrative for eGain, characterized by strategic transformation amid financial headwinds. While the
The company's financial health remains robust, with
The growing pipeline of seven-figure ARR deals from Global 1000 companies is particularly noteworthy, indicating strong enterprise-level demand for AI-powered customer service automation. However, the lowered FY2025 revenue guidance to
The
SUNNYVALE, Calif., Feb. 13, 2025 (GLOBE NEWSWIRE) -- eGain (Nasdaq: EGAN), the AI knowledge management platform for service, today announced financial results for its fiscal 2025 second quarter ended December 31, 2024.
“We won several new enterprise logos in the second quarter,” said Ashu Roy, eGain’s CEO. “As a result, our annual recurring revenue from AI Knowledge Hub customers grew by
Fiscal 2025 Second Quarter Financial Highlights
- Total revenue was
$22.4 million , down6% year over year. - GAAP net income was
$671,000 , or$0.02 per share on a basic and diluted basis, compared to a GAAP net income of$2.2 million , or$0.07 per share on a basic and diluted basis, in Q2 2024. - Non-GAAP net income was
$1.3 million , or$0.05 per share on a basic basis and$0.04 per share on a diluted basis, compared to a non-GAAP net income of$3.4 million , or$0.11 per share on a basic and diluted basis, in Q2 2024. - Cash provided by operating activities was
$6.4 million , or an operating cash flow margin of29% . - Total cash and cash equivalents were
$70.5 million , compared to$86.8 million in Q2 2024. - Adjusted EBITDA was
$1.6 million , compared to$3.8 million in Q2 2024. - Total shares purchased through the repurchase program were approximately 421,000 at an average cost per share of
$5.73 t otaling$2.4 million .
Fiscal 2025 First Six Months Financial Highlights
- Total revenue was
$44.2 million , down8% year over year. - GAAP net income was
$1.3 million , or$0.05 per share on a basic and diluted basis, compared to a GAAP net income of$4.8 million , or$0.15 per share on a basic and diluted basis, in the same period last year. - Non-GAAP net income was
$2.6 million , or$0.09 per share on a basic and diluted basis, compared to a non-GAAP net income of$7.2 million , or$0.23 per share on a basic basis and$0.22 per share on a diluted basis, in the same period last year. - Adjusted EBITDA was
$3.0 million , compared to$6.6 million in the same period last year. - Cash provided by operating activities was
$7.4 million , or an operating cash flow margin of17% .
Fiscal 2025 Third Quarter Financial Guidance
For the third quarter of fiscal 2025 ending March 31, 2025, eGain expects:
- Total revenue of between
$21.0 million to$21.5 million . - GAAP net loss of
$300,000 t o$800,000 , or$0.01 t o$0.03 per share.- Includes stock-based compensation expense of approximately
$800,000. - Includes depreciation and amortization of approximately
$80,000.
- Includes stock-based compensation expense of approximately
- Non-GAAP net income of breakeven to
$500,000 , or$0.00 t o$0.02 per share.
Fiscal 2025 Financial Guidance
For the fiscal 2025 full year ending June 30, 2025, eGain is updating its guidance as follows:
- eGain is lowering its total revenue guidance range to
$88.5 million to$90.0 million . - eGain is raising its GAAP net income guidance range to
$1.1 million to$1.7 million , or$0.04 t o$0.06 per share.- Includes stock-based compensation expense of approximately
$3.0 million . - Includes depreciation and amortization of approximately
$350,000.
- Includes stock-based compensation expense of approximately
- eGain is lowering its non-GAAP net income range to
$4.1 million to$4.7 million , or$0.14 t o$0.16 per share.
Guidance Assumption:
- Weighted average shares outstanding are expected to be approximately 28.5 million for the third quarter of fiscal 2025 and 28.6 million for the full fiscal year 2025.
Non-GAAP Financial Measures
This press release includes certain non-GAAP financial measures as supplemental information relating to eGain’s operating results, including adjusted EBITDA and non-GAAP net income. Adjusted EBITDA is defined as net income, adjusted for the impact of depreciation and amortization, stock-based compensation expense, interest income, provision for income taxes, other expense, net and severance and related charges. Non-GAAP net income measure is adjusted for stock-based compensation expense. eGain’s management has analyzed the effect of these non-GAAP adjustments on our provision for income taxes and believes the change in our provision for income taxes would be minimal due to these non-GAAP adjustments being attributed to the U.S. jurisdiction where it has recorded full valuation allowance against the deferred taxes. Non-GAAP results are presented for supplemental informational purposes only and should not be considered a substitute for financial information presented in accordance with generally accepted accounting principles, or GAAP, and may be different from non-GAAP measures used by other companies. eGain’s management uses these non-GAAP measures to compare our performance to that of prior periods for trend analysis and for budgeting and planning purposes. eGain believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies, many of which present similar non-GAAP financial measures to investors, and that it allows for greater transparency with respect to key metrics used by management in our financial and operational decision-making. Reconciliation tables of the most comparable GAAP financial measures to the non-GAAP financial measures used in this press release are included with the financial tables at the end of this release. eGain urges investors to review the reconciliation and not to rely on any single financial measure to evaluate our business. In addition, this press release includes eGain’s projected non-GAAP net income for future periods, a non-GAAP measure used to describe eGain’s expected performance. We have not presented a reconciliation to eGain’s projected net income, the most comparable GAAP financial measure, because the reconciliation could not be prepared without unreasonable effort. The information necessary to prepare the reconciliation is not available on a forward-looking basis and cannot be accurately predicted. The unavailable information could have a significant impact on the calculation of the comparable GAAP financial measure.
Conference Call Information
eGain will discuss its fiscal 2025 second quarter results today via a teleconference at 2:00 p.m. Pacific Time. To access the live call, dial 844-481-2704 (U.S. toll free) or +1 412-317-0660 (International) and ask to join the eGain earnings call. A live and archived webcast of the call will also be accessible on the “Investor relations” section of eGain’s website at www.egain.com. In addition, a phone replay of the conference call will be available starting two hours after the call and will remain in effect for one week. To access the phone replay, dial 877-344-7529 (U.S. toll free) or +1 412-317-0088 (International). The replay access code is 6223725.
About eGain
eGain AI Knowledge Hub helps businesses improve experience and reduce cost by delivering trusted, consumable answers. Visit www.eGain.com for more info.
Cautionary Note Regarding Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, including without limitation: our financial guidance for the third quarter of fiscal 2025 and fiscal 2025 full year ending June 30, 2025; expectations regarding demand for our offerings; growth trends in our sales pipeline; our strategic focus; and our market opportunity. The achievement or success of the matters covered by such forward-looking statements, including future financial guidance, involves risks, uncertainties, and assumptions, many of which involve factors or circumstances that are beyond our control. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our actual results could differ materially from the results expressed or implied by the forward-looking statements we make, including our ability to achieve our targets for the third quarter of fiscal 2025 and fiscal 2025 full year ending June 30, 2025. The risks and uncertainties referred to above include, but are not limited to: risks to our business, operating results, and financial condition; the pace of technological advancements in generative AI and the adaptability of our services to incorporate these advancements; market demand for AI-enabled solutions; risks associated with new product releases and new services and products features; risks that customer demand may fluctuate or decrease; risks that we are unable to collect unbilled contractual commitments, particularly in the current economic environment; risks that our lengthy sales cycles may negatively affect our operating results; currency risks; our ability to capitalize on customer engagement; risks related to our reliance on a relatively small number of customers for a substantial portion of our revenue; our ability to compete successfully and manage growth; our ability to develop and expand strategic and third party distribution channels; risks related to our international operations; our ability to continue to innovate; our strategy of making investments in sales to drive growth; general political or destabilizing events, including war, intensified international hostilities, conflict or acts of terrorism; the effect of legislative initiatives or proposals, statutory changes, governmental or other applicable regulations and/or changes in industry requirements, including those addressing data privacy, cyber-security and cross-border data transfers; and other risks detailed from time to time in eGain’s public filings, including eGain’s annual report on Form 10-K for the fiscal year ended June 30, 2024 and subsequent reports filed with the Securities and Exchange Commission, which are available on the Securities and Exchange Commission’s website at www.sec.gov. These forward-looking statements are based on current expectations and speak only as of the date hereof. We assume no obligation and do not intend to update these forward-looking statements, except as required by law.
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corporation in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
Investor Relations
Todd Kehrli or Jim Byers
PondelWilkinson, Inc.
tkehrli@pondel.com
jbyers@pondel.com
| eGain Corporation Condensed Consolidated Balance Sheets (in thousands, except par value data) (unaudited) | ||||||||
| December 31, | June 30, | |||||||
| 2024 | 2024 | |||||||
| ASSETS | ||||||||
| Current assets: | ||||||||
| Cash and cash equivalents | $ | 70,531 | $ | 70,003 | ||||
| Restricted cash | 8 | 8 | ||||||
| Accounts receivable, less provision for credit losses of | 15,795 | 31,731 | ||||||
| Costs capitalized to obtain revenue contracts, net | 1,231 | 1,272 | ||||||
| Prepaid expenses | 2,230 | 2,915 | ||||||
| Other current assets | 855 | 1,195 | ||||||
| Total current assets | 90,650 | 107,124 | ||||||
| Property and equipment, net | 515 | 441 | ||||||
| Operating lease right-of-use assets | 3,834 | 3,811 | ||||||
| Costs capitalized to obtain revenue contracts, net of current portion | 1,645 | 1,779 | ||||||
| Goodwill | 13,186 | 13,186 | ||||||
| Other assets, net | 1,427 | 1,511 | ||||||
| Total assets | $ | 111,257 | $ | 127,852 | ||||
| LIABILITIES AND STOCKHOLDERS' EQUITY | ||||||||
| Current liabilities: | ||||||||
| Accounts payable | $ | 1,838 | $ | 2,725 | ||||
| Accrued compensation | 6,227 | 7,642 | ||||||
| Accrued liabilities | 2,771 | 5,078 | ||||||
| Operating lease liabilities | 1,089 | 1,179 | ||||||
| Deferred revenue | 37,358 | 45,989 | ||||||
| Total current liabilities | 49,283 | 62,613 | ||||||
| Deferred revenue, net of current portion | 3,008 | 3,280 | ||||||
| Operating lease liabilities, net of current portion | 2,790 | 2,592 | ||||||
| Other long-term liabilities | 918 | 871 | ||||||
| Total liabilities | 55,999 | 69,356 | ||||||
| Stockholders' equity: | ||||||||
| Common stock, par value | 33 | 33 | ||||||
| Additional paid-in capital | 409,551 | 407,416 | ||||||
| Treasury stock, at cost: 4,629 and 3,538 shares of common stock as of December 31, 2024 and June 30, 2024, respectively | (30,025 | ) | (23,031 | ) | ||||
| Notes receivable from stockholders | (21 | ) | (21 | ) | ||||
| Accumulated other comprehensive loss | (1,942 | ) | (2,240 | ) | ||||
| Accumulated deficit | (322,338 | ) | (323,661 | ) | ||||
| Total stockholders' equity | 55,258 | 58,496 | ||||||
| Total liabilities and stockholders' equity | $ | 111,257 | $ | 127,852 | ||||
| eGain Corporation Condensed Consolidated Statements of Operations (in thousands, except per share data) (unaudited) | |||||||||||||||||
| Three Months Ended | Six Months Ended | ||||||||||||||||
| December 31, | December 31, | ||||||||||||||||
| 2024 | 2023 | 2024 | 2023 | ||||||||||||||
| Revenue: | |||||||||||||||||
| SaaS | $ | 20,847 | $ | 21,996 | $ | 40,667 | $ | 44,319 | |||||||||
| Professional services | 1,542 | 1,819 | 3,521 | 3,672 | |||||||||||||
| Total revenue | 22,389 | 23,815 | 44,188 | 47,991 | |||||||||||||
| Cost of revenue: | |||||||||||||||||
| Cost of SaaS | 4,626 | 5,109 | 9,148 | 10,156 | |||||||||||||
| Cost of professional services | 2,054 | 1,881 | 4,198 | 3,672 | |||||||||||||
| Total cost of revenue | 6,680 | 6,990 | 13,346 | 13,828 | |||||||||||||
| Gross profit | 15,709 | 16,825 | 30,842 | 34,163 | |||||||||||||
| Operating expenses: | |||||||||||||||||
| Research and development | 7,708 | 6,660 | 15,129 | 13,292 | |||||||||||||
| Sales and marketing | 5,251 | 5,349 | 10,011 | 11,453 | |||||||||||||
| General and administrative | 2,100 | 2,391 | 4,543 | 5,577 | |||||||||||||
| Total operating expenses | 15,059 | 14,400 | 29,683 | 30,322 | |||||||||||||
| Income from operations | 650 | 2,425 | 1,159 | 3,841 | |||||||||||||
| Interest income | 661 | 982 | 1,432 | 1,931 | |||||||||||||
| Other expense, net | (431 | ) | (697 | ) | (571 | ) | (87 | ) | |||||||||
| Income before income tax provision | 880 | 2,710 | 2,020 | 5,685 | |||||||||||||
| Income tax provision | (209 | ) | (525 | ) | (697 | ) | (904 | ) | |||||||||
| Net income | $ | 671 | $ | 2,185 | $ | 1,323 | $ | 4,781 | |||||||||
| Per share information: | |||||||||||||||||
| Earnings per share: | |||||||||||||||||
| Basic | $ | 0.02 | $ | 0.07 | $ | 0.05 | $ | 0.15 | |||||||||
| Diluted | $ | 0.02 | $ | 0.07 | $ | 0.05 | $ | 0.15 | |||||||||
| Weighted-average shares used in computation: | |||||||||||||||||
| Basic | 28,573 | 31,179 | 28,622 | 31,329 | |||||||||||||
| Diluted | 29,059 | 31,843 | 29,176 | 31,991 | |||||||||||||
| Summary of stock-based compensation included in costs and expenses above: | |||||||||||||||||
| Cost of revenue | $ | 232 | $ | 284 | $ | 462 | $ | 581 | |||||||||
| Research and development | 74 | 367 | 251 | 764 | |||||||||||||
| Sales and marketing | 114 | 197 | 179 | 356 | |||||||||||||
| General and administrative | 202 | 347 | 362 | 702 | |||||||||||||
| Total stock-based compensation | $ | 622 | $ | 1,195 | $ | 1,254 | $ | 2,403 | |||||||||
| eGain Corporation GAAP to Non-GAAP Reconciliation Table (in thousands, except per share data) (unaudited) | ||||||||||||||||
| Three Months Ended | Six Months Ended | |||||||||||||||
| December 31, | December 31, | |||||||||||||||
| 2024 | 2023 | 2024 | 2023 | |||||||||||||
| Income from operations | $ | 650 | $ | 2,425 | $ | 1,159 | $ | 3,841 | ||||||||
| Add: | ||||||||||||||||
| Stock-based compensation | 622 | 1,195 | 1,254 | 2,403 | ||||||||||||
| Non-GAAP income from operations | $ | 1,272 | $ | 3,620 | $ | 2,413 | $ | 6,244 | ||||||||
| Three Months Ended | Six Months Ended | |||||||||||||||
| December 31, | December 31, | |||||||||||||||
| 2024 | 2023 | 2024 | 2023 | |||||||||||||
| Net income | $ | 671 | $ | 2,185 | $ | 1,323 | $ | 4,781 | ||||||||
| Add: | ||||||||||||||||
| Stock-based compensation | 622 | 1,195 | 1,254 | 2,403 | ||||||||||||
| Non-GAAP net income | $ | 1,293 | $ | 3,380 | $ | 2,577 | $ | 7,184 | ||||||||
| Per share information: | ||||||||||||||||
| Non-GAAP earnings per share: | ||||||||||||||||
| Basic | $ | 0.05 | $ | 0.11 | $ | 0.09 | $ | 0.23 | ||||||||
| Diluted | $ | 0.04 | $ | 0.11 | $ | 0.09 | $ | 0.22 | ||||||||
| Weighted-average shares used in computation: | ||||||||||||||||
| Basic | 28,573 | 31,179 | 28,622 | 31,329 | ||||||||||||
| Diluted | 29,059 | 31,843 | 29,176 | 31,991 | ||||||||||||
| Three Months Ended | Six Months Ended | |||||||||||||||
| December 31, | December 31, | |||||||||||||||
| 2024 | 2023 | 2024 | 2023 | |||||||||||||
| Net income | $ | 671 | $ | 2,185 | $ | 1,323 | $ | 4,781 | ||||||||
| Add: | ||||||||||||||||
| Depreciation and amortization | 82 | 97 | 175 | 204 | ||||||||||||
| Stock-based compensation expense | 622 | 1,195 | 1,254 | 2,403 | ||||||||||||
| Interest income | (661 | ) | (982 | ) | (1,432 | ) | (1,931 | ) | ||||||||
| Provision for income taxes | 209 | 525 | 697 | 904 | ||||||||||||
| Other expense, net | 431 | 697 | 571 | 87 | ||||||||||||
| Severance and related charges | 278 | 54 | 401 | 135 | ||||||||||||
| Adjusted EBITDA | $ | 1,632 | $ | 3,771 | $ | 2,989 | $ | 6,583 | ||||||||
| eGain Corporation Other GAAP to Non-GAAP Supplemental Financial Information (in thousands) (unaudited) | ||||||||||||
| Three Months Ended December 31, | Growth Rates | Constant Currency Growth Rates [1] | ||||||||||
| 2024 | 2023 | |||||||||||
| Revenue: | ||||||||||||
| GAAP SaaS | $ | 20,847 | $ | 21,996 | ( | ( | ||||||
| GAAP professional services | 1,542 | 1,819 | ( | ( | ||||||||
| Total GAAP revenue | $ | 22,389 | $ | 23,815 | ( | ( | ||||||
| Cost of Revenue: | ||||||||||||
| GAAP SaaS | $ | 4,626 | $ | 5,109 | ||||||||
| Add back: | ||||||||||||
| Non-GAAP SaaS | $ | 4,626 | $ | 5,109 | ||||||||
| GAAP professional services | $ | 2,054 | $ | 1,881 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation | (232 | ) | (284 | ) | ||||||||
| Non-GAAP professional services | $ | 1,822 | $ | 1,597 | ||||||||
| GAAP total cost of revenue | $ | 6,680 | $ | 6,990 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation | (232 | ) | (284 | ) | ||||||||
| Non-GAAP total cost of revenue | $ | 6,448 | $ | 6,706 | ( | ( | ||||||
| Gross Profit: | ||||||||||||
| Non-GAAP SaaS | $ | 16,221 | $ | 16,887 | ||||||||
| Non-GAAP professional services | (280 | ) | 222 | |||||||||
| Non-GAAP gross profit | $ | 15,941 | $ | 17,109 | ( | ( | ||||||
| Operating expenses: | ||||||||||||
| GAAP research and development | $ | 7,708 | $ | 6,660 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (74 | ) | (367 | ) | ||||||||
| Non-GAAP research and development | $ | 7,634 | $ | 6,293 | ||||||||
| GAAP sales and marketing | $ | 5,251 | $ | 5,349 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (114 | ) | (197 | ) | ||||||||
| Non-GAAP sales and marketing | $ | 5,137 | $ | 5,152 | ( | ( | ||||||
| GAAP general and administrative | $ | 2,100 | $ | 2,391 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (202 | ) | (347 | ) | ||||||||
| Non-GAAP general and administrative | $ | 1,898 | $ | 2,044 | ( | ( | ||||||
| GAAP operating expenses | $ | 15,059 | $ | 14,400 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (390 | ) | (911 | ) | ||||||||
| Non-GAAP operating expenses | $ | 14,669 | $ | 13,489 | ||||||||
[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.
| eGain Corporation Other GAAP to Non-GAAP Supplemental Financial Information (in thousands) (unaudited) | ||||||||||||
| Six Months Ended December 31, | Growth Rates | Constant Currency Growth Rates [1] | ||||||||||
| 2024 | 2023 | |||||||||||
| Revenue: | ||||||||||||
| GAAP SaaS | $ | 40,667 | $ | 44,319 | ( | ( | ||||||
| GAAP professional services | 3,521 | 3,672 | ( | ( | ||||||||
| Total GAAP revenue | $ | 44,188 | $ | 47,991 | ( | ( | ||||||
| Cost of Revenue: | ||||||||||||
| GAAP SaaS | $ | 9,148 | $ | 10,156 | ||||||||
| Add back: | ||||||||||||
| Non-GAAP SaaS | $ | 9,148 | $ | 10,156 | ||||||||
| GAAP professional services | $ | 4,198 | $ | 3,672 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation | (462 | ) | (581 | ) | ||||||||
| Non-GAAP professional services | $ | 3,736 | $ | 3,091 | ||||||||
| GAAP total cost of revenue | $ | 13,346 | $ | 13,828 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation | (462 | ) | (581 | ) | ||||||||
| Non-GAAP total cost of revenue | $ | 12,884 | $ | 13,247 | ( | ( | ||||||
| Gross Profit: | ||||||||||||
| Non-GAAP SaaS | $ | 31,519 | $ | 34,163 | ||||||||
| Non-GAAP professional services | (215 | ) | 581 | |||||||||
| Non-GAAP gross profit | $ | 31,304 | $ | 34,744 | ( | ( | ||||||
| Operating expenses: | ||||||||||||
| GAAP research and development | $ | 15,129 | $ | 13,292 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (251 | ) | (764 | ) | ||||||||
| Non-GAAP research and development | $ | 14,878 | $ | 12,528 | ||||||||
| GAAP sales and marketing | $ | 10,011 | $ | 11,453 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (179 | ) | (356 | ) | ||||||||
| Non-GAAP sales and marketing | $ | 9,832 | $ | 11,097 | ( | ( | ||||||
| GAAP general and administrative | $ | 4,543 | $ | 5,577 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (362 | ) | (702 | ) | ||||||||
| Non-GAAP general and administrative | $ | 4,181 | $ | 4,875 | ( | ( | ||||||
| GAAP operating expenses | $ | 29,683 | $ | 30,322 | ||||||||
| Add back: | ||||||||||||
| Stock-based compensation expense | (792 | ) | (1,822 | ) | ||||||||
| Non-GAAP operating expenses | $ | 28,891 | $ | 28,500 | ||||||||
[1] Constant currency growth rates presented are derived from converting the current period results for entities reporting in currencies other than U.S. Dollars into U.S. Dollars at the exchange rates in effect during the prior period presented rather than the actual exchange rates in effect during the current period.
FAQ
What was eGain's (EGAN) revenue performance in Q2 2025?
How much did eGain's AI Knowledge Hub ARR grow in Q2 2025?
What is eGain's (EGAN) updated revenue guidance for fiscal 2025?
How many shares did eGain (EGAN) repurchase in Q2 2025?
What is eGain's cash position as of Q2 2025?
