eGain wins KMWorld Magazine’s Readers’ Choice Award for 2024
eGain (NASDAQ: EGAN) has been awarded the KMWorld Magazine's Readers' Choice Award for 2024 in the Customer Experience and Support category for its AI Knowledge Hub. The award, determined by daily users of KM solutions, recognizes companies meeting actual knowledge management needs.
As a Diamond Sponsor for the upcoming KM/Enterprise AI World Conference in Washington, D.C. (November 18-21, 2024), eGain will showcase success stories from Specialized Bicycles and Rogue Credit Union. CEO Ashu Roy will deliver a keynote on trusted knowledge for GenAI success, and visitors can receive a free copy of Knowledge Management for Dummies book, updated with GenAI practices.
eGain (NASDAQ: EGAN) è stata premiata con il KMWorld Magazine's Readers' Choice Award per il 2024 nella categoria Customer Experience e Support per il suo AI Knowledge Hub. Questo premio, assegnato dagli utenti giornalieri delle soluzioni KM, riconosce le aziende che soddisfano le reali esigenze di gestione della conoscenza.
In qualità di Diamond Sponsor della prossima KM/Enterprise AI World Conference a Washington, D.C. (18-21 novembre 2024), eGain presenterà storie di successo di Specialized Bicycles e Rogue Credit Union. L'amministratore delegato Ashu Roy terrà un intervento sulla conoscenza affidabile per il successo del GenAI, e i visitatori potranno ricevere una copia gratuita del libro Knowledge Management for Dummies, aggiornato con pratiche GenAI.
eGain (NASDAQ: EGAN) ha sido galardonada con el KMWorld Magazine's Readers' Choice Award para 2024 en la categoría de Experiencia y Soporte al Cliente por su AI Knowledge Hub. Este premio, determinado por los usuarios diarios de soluciones de KM, reconoce a las empresas que satisfacen las verdaderas necesidades de gestión del conocimiento.
Como Diamond Sponsor de la próxima KM/Enterprise AI World Conference en Washington, D.C. (18-21 de noviembre de 2024), eGain mostrará historias de éxito de Specialized Bicycles y Rogue Credit Union. El CEO Ashu Roy dará una conferencia sobre conocimiento confiable para el éxito del GenAI, y los visitantes podrán recibir una copia gratuita del libro Knowledge Management for Dummies, actualizado con prácticas de GenAI.
eGain (NASDAQ: EGAN)는 2024년 KMWorld Magazine 독자 선정상을 고객 경험 및 지원 부문에서 AI Knowledge Hub로 수상했습니다. 이 상은 KM 솔루션의 일일 사용자에 의해 결정되며, 실제 지식 관리 요구를 충족하는 기업을 인정합니다.
오는 KM/Enterprise AI World Conference의 Diamond Sponsor로서, eGain은 Specialized Bicycles와 Rogue Credit Union의 성공 사례를 선보일 예정입니다. CEO Ashu Roy는 GenAI 성공을 위한 신뢰할 수 있는 지식에 대한 기조연설을 진행하며, 방문객들은 GenAI 관행으로 업데이트된 Knowledge Management for Dummies 도서의 무료 사본을 받을 수 있습니다.
eGain (NASDAQ: EGAN) a reçu le KMWorld Magazine's Readers' Choice Award pour 2024 dans la catégorie Expérience Client et Support pour son AI Knowledge Hub. Ce prix, déterminé par les utilisateurs quotidiens de solutions KM, reconnaît les entreprises répondant aux véritables besoins en gestion des connaissances.
En tant que Diamond Sponsor de la prochaine KM/Enterprise AI World Conference à Washington, D.C. (du 18 au 21 novembre 2024), eGain présentera des histoires de succès de Specialized Bicycles et Rogue Credit Union. Le PDG Ashu Roy prononcera un discours principal sur la connaissance fiable pour le succès du GenAI, et les visiteurs pourront recevoir un exemplaire gratuit du livre Knowledge Management for Dummies, mis à jour avec des pratiques de GenAI.
eGain (NASDAQ: EGAN) hat den KMWorld Magazine's Readers' Choice Award für 2024 in der Kategorie Kundenexperience und Support für ihr AI Knowledge Hub erhalten. Der Preis, der von täglichen Nutzern von KM-Lösungen vergeben wird, erkennt Unternehmen an, die tatsächliche Bedürfnisse im Wissensmanagement erfüllen.
Als Diamond Sponsor der bevorstehenden KM/Enterprise AI World Conference in Washington, D.C. (18.-21. November 2024), wird eGain Erfolgsgeschichten von Specialized Bicycles und Rogue Credit Union präsentieren. CEO Ashu Roy wird eine Hauptrede über vertrauenswürdiges Wissen für den Erfolg von GenAI halten, und Besucher können ein kostenloses Exemplar des Buches Knowledge Management for Dummies, das mit GenAI-Praktiken aktualisiert wurde, erhalten.
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SUNNYVALE, Calif., Nov. 08, 2024 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the AI knowledge management platform, announced that the eGain AI Knowledge Hub was selected as the Readers’ Choice for 2024 by KMWorld Magazine in the Customer Experience and Support category.
“The KMWorld Readers’ Choice Awards is one way that readers of our magazine can recognize the companies that they value the most. These honors are determined by the votes of those who use KM solutions daily. They are the ones who know what works and what does not, and which companies are keeping up with KMers’ actual needs,” wrote the editorial staff for KMWorld magazine.
eGain is also a Diamond Sponsor for the upcoming KM/Enterprise AI World Conference being held in Washington, D.C., on November 18-21, 2024. At the event, the company will feature:
- Presentations
- Keynote by Ashu Roy, eGain CEO, on the foundational importance of trusted knowledge for GenAI success
- eGain client success stories
- Showcase
- Cutting-edge product enhancements to the eGain AI Knowledge Hub
- Free print copy of John Wiley’s Knowledge Management for Dummies book, 2nd special edition, updated with GenAI best practices
More information
- eGain Showcase: Booth #100
- Keynote
- “Trusted Knowledge for Customer Service in the Age of GenAI” by Ashu Roy, eGain CEO, November 19, 9:45 to 10:00 am
- eGain AI Knowledge Hub: https://www.egain.com/ai-knowledge-hub/
- eGain Innovation in 30 Days: https://www.egain.com/knowledge-management-platform-risk-free-trial/
About eGain
eGain AI Knowledge Hub helps improve experience and reduce cost by delivering trusted answers for customer service. Visit www.eGain.com for more info.
Media Contact
Press@egain.com
408 636 4514
eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies.
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