Duke Energy Florida completes more than 99% of power restoration in Pasco County; work continues for Pinellas County customers who remain without power
Duke Energy Florida has restored power to over 99% of customers in Pasco County and other areas affected by Hurricane Milton. Storm-related outages across the company's service territory have decreased from over 1 million to approximately 30,000, mainly in Pinellas County. Crews continue working on remaining outages, often involving equipment serving fewer than 25 customers in hard-to-access areas.
Todd Fountain, Duke Energy Florida storm director, acknowledged customer frustration and assured continued efforts until all possible restorations are complete. Customers unable to receive power due to property damage should contact local municipalities for guidance. Duke Energy offers multiple ways to report outages, including their website, mobile app, text service, and phone line.
Duke Energy Florida ha ripristinato l'elettricità a oltre il 99% dei clienti nella Contea di Pasco e in altre aree colpite dall'uragano Milton. Le interruzioni di corrente legate alla tempesta nel territorio di servizio dell'azienda sono diminuite da oltre 1 milione a circa 30.000, principalmente nella Contea di Pinellas. Le squadre stanno continuando a lavorare sulle rimanenti interruzioni, spesso riguardanti attrezzature che servono meno di 25 clienti in aree difficili da raggiungere.
Todd Fountain, direttore delle tempeste di Duke Energy Florida, ha riconosciuto la frustrazione dei clienti e ha assicurato che gli sforzi continueranno fino a quando tutte le possibili riparazioni non saranno completate. I clienti che non possono ricevere elettricità a causa di danni alla proprietà devono contattare i comuni locali per ricevere indicazioni. Duke Energy offre diversi modi per segnalare le interruzioni, tra cui il loro sito web, l'app mobile, il servizio SMS e la linea telefonica.
Duke Energy Florida ha restaurado la energía a más del 99% de los clientes en el Condado de Pasco y otras áreas afectadas por el Huracán Milton. Las interrupciones de electricidad relacionadas con la tormenta en el territorio de servicio de la compañía han disminuido de más de 1 millón a aproximadamente 30,000, principalmente en el Condado de Pinellas. Los equipos continúan trabajando en las interrupciones restantes, a menudo involucrando equipos que atienden a menos de 25 clientes en áreas de difícil acceso.
Todd Fountain, director de tormentas de Duke Energy Florida, reconoció la frustración de los clientes y aseguró que los esfuerzos continuarán hasta que se completen todas las posibles restauraciones. Los clientes que no pueden recibir energía debido a daños en la propiedad deben comunicarse con los municipios locales para obtener orientación. Duke Energy ofrece múltiples formas de reportar interrupciones, incluyendo su sitio web, aplicación móvil, servicio de mensajes de texto y línea telefónica.
Duke Energy Florida는 파스코 카운티와 허리케인 밀튼에 영향을 받은 다른 지역의 고객 99% 이상에게 전력을 복구했습니다. 회사의 서비스 지역에서 발생한 폭풍과 관련된 정전은 100만 건 이상에서 약 30,000건으로 감소했습니다, 주로 피넬라스 카운티에서 발생합니다. 팀은 접근하기 어려운 지역에서 25명 미만의 고객에게 서비스를 제공하는 장비와 관련된 남은 정전 문제를 해결하기 위해 계속 작업하고 있습니다.
Duke Energy Florida의 폭풍 감독인 Todd Fountain은 고객의 불만을 인정하고 모든 가능한 복구가 완료될 때까지 지속적인 노력을 보장했습니다. 재산 피해로 전기를 받을 수 없는 고객은 지역 자치체에 연락하여 안내를 받아야 합니다. Duke Energy는 웹사이트, 모바일 앱, 문자 서비스 및 전화선을 포함하여 정전을 신고할 수 있는 여러 가지 방법을 제공합니다.
Duke Energy Florida a rétabli l'électricité pour plus de 99 % de ses clients dans le comté de Pasco et d'autres zones touchées par l'ouragan Milton. Les pannes de courant liées à la tempête sur le territoire de service de l'entreprise sont passées de plus d'un million à environ 30 000, principalement dans le comté de Pinellas. Les équipes continuent de travailler sur les pannes restantes, impliquant souvent des équipements servant moins de 25 clients dans des zones difficiles d'accès.
Todd Fountain, directeur des tempêtes de Duke Energy Florida, a reconnu la frustration des clients et a assuré que des efforts continus seraient déployés jusqu'à ce que toutes les réparations possibles soient complètes. Les clients incapables de recevoir l'électricité en raison de dommages matériels doivent contacter les municipalités locales pour des conseils. Duke Energy propose plusieurs moyens de signaler les pannes, y compris son site Web, son application mobile, son service de messagerie texte et sa ligne téléphonique.
Duke Energy Florida hat den Strom für über 99% der Kunden im Pasco County und anderen von Hurrikan Milton betroffenen Gebieten wiederhergestellt. Die sturmverursachten Stromausfälle im Versorgungsgebiet des Unternehmens sind von über einer Million auf etwa 30.000 zurückgegangen, hauptsächlich im Pinellas County. Die Teams arbeiten weiterhin an den verbleibenden Ausfällen, die oft mit Geräten zu tun haben, die weniger als 25 Kunden in schwer zugänglichen Bereichen versorgen.
Todd Fountain, der Sturmdirektor von Duke Energy Florida, erkannte die Frustration der Kunden an und versicherte, dass die Bemühungen fortgesetzt werden, bis alle möglichen Wiederherstellungen abgeschlossen sind. Kunden, die aufgrund von Sachschäden keinen Strom erhalten können, sollten sich an die örtlichen Gemeinde wenden, um Anleitungen zu erhalten. Duke Energy bietet verschiedene Möglichkeiten zur Meldung von Ausfällen, einschließlich ihrer Website, der mobilen App, des SMS-Dienstes und der telefonischen Unterstützung.
- Significant progress in power restoration, with over 99% completion in most affected areas
- Reduction of outages from over 1 million to approximately 30,000 customers
- Continued commitment to restore power to all customers who can receive it
- Approximately 30,000 customers still without power, mainly in Pinellas County
- Some customers may face extended outages due to extensive damage or flooding
- access in residential areas may slow down restoration efforts
Insights
Duke Energy Florida's rapid restoration of power to over 99% of affected customers in Pasco County and most other areas impacted by Hurricane Milton is a significant operational achievement. The reduction from over 1 million outages to approximately 30,000 demonstrates effective disaster response capabilities.
The remaining outages in Pinellas County present unique challenges, often involving equipment serving fewer than 25 customers in hard-to-access areas. This requires more labor-intensive manual repairs, which could impact restoration timelines and costs.
The company's commitment to individualized customer communication and transparency about extended outages due to extensive damage is important for maintaining customer trust. However, the lingering outages may lead to short-term customer dissatisfaction and potential regulatory scrutiny.
Overall, Duke Energy's response showcases resilience in its infrastructure and operations, which is vital for long-term investor confidence in the utility sector.
While this news doesn't provide specific financial figures, it has implications for Duke Energy's (NYSE: DUK) financial performance and investor sentiment:
1. Cost Impact: The extensive restoration efforts, including thousands of crew members working overtime, will likely result in significant storm-related expenses. These costs could impact the company's short-term profitability.
2. Regulatory Considerations: Efficient storm response may positively influence future rate case decisions, potentially allowing Duke Energy to recover storm-related costs through customer bills.
3. Customer Retention: Quick power restoration for the majority of customers could enhance customer satisfaction and loyalty, supporting long-term revenue stability.
4. Infrastructure Investment: The storm's impact may accelerate planned grid modernization efforts, potentially leading to increased capital expenditures but also improving long-term system resilience.
Investors should monitor upcoming financial reports for the quantitative impact of this event on Duke Energy's operations and financials.
- Storm-related outages across the company's service territory have decreased from over 1 million to approximately 30,000
Editor's note: Visit the Duke Energy News Center for downloadable B-roll and high-resolution images.
In total, storm-related power outages across the company's service territory have decreased from over 1 million to approximately 30,000 – now largely concentrated in
While these remaining outages are often associated with damage to equipment that serves less than 25 customers, thousands of crews will continue working to restore their power as quickly as possible. In many cases, these malfunctioning devices are located behind homes and in residential areas where access is limited, meaning lineworkers will have to climb poles, rather than using bucket trucks.
"This has been a multiday restoration. All of us at Duke Energy understand the frustration of customers who remain without power," said Todd Fountain, Duke Energy Florida storm director. "As we near completion, know we will not stop until all of our customers who can receive power are restored."
Customers who will not receive power by the estimated time of restoration will receive an individualized message through Duke Energy's outage alerts via text or phone.
It is important to note that customers who experienced extensive damage or flooding may require additional time for restoration and some should be prepared for extended outages. Updates will be communicated as soon as possible.
Customers who cannot receive power as a result of damage to the property's meter base, breaker panel or customer-owned electrical wiring should contact their local municipalities for guidance. Inspections may be required after repairs are complete.
Power outages can be reported four different ways:
- Visit duke-energy.com on a desktop computer or mobile device.
- Use the Duke Energy mobile app (download from a smartphone via Apple Store or Google Play).
- Text OUT to 57801 (standard text and data charges may apply).
- Call the automated outage reporting system at 800.228.8485.
The most up-to-date information about power outages can be accessed on Duke Energy's Outage Map or by enrolling in Outage Alerts.
Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact: Ana Gibbs
24-Hour: 800.559.3853
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SOURCE Duke Energy
FAQ
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