Duke Energy crews restore 687,000 customers; command center planned for Pinellas County barrier islands
Duke Energy Florida has restored power to 687,000 customers following Hurricane Helene, with 73,000 still experiencing outages as of 3 p.m. ET on September 29, 2024. The company aims to restore power to 95% of customers able to receive it by 11:59 p.m. tonight. Due to significant damage on Pinellas County barrier islands, Duke Energy is establishing a centralized command center in Madeira Beach to rebuild the electric grid.
While crews continue energizing parts of the barrier islands that can receive power, many structures are unsafe to energize due to extensive damage. Duke Energy Florida is committed to keeping customers informed throughout the rebuilding process and has set up a dedicated webpage for updates on Pinellas County barrier islands. Customers are encouraged to update their contact information for text and email updates.
Duke Energy Florida ha ripristinato l'energia a 687.000 clienti dopo l'uragano Helene, con 73.000 ancora in fase di blackout alle 15:00 ET del 29 settembre 2024. L'azienda punta a ripristinare l'energia a il 95% dei clienti in grado di riceverla entro le 23:59 di stasera. A causa dei danni significativi sulle isole barriere della contea di Pinellas, Duke Energy sta stabilendo un centro di comando centralizzato a Madeira Beach per ricostruire la rete elettrica.
Mentre le squadre continuano a fornire energia a parti delle isole barriere che possono ricevere elettricità, molte strutture non sono sicure da attivare a causa di danni estesi. Duke Energy Florida è impegnata a tenere informati i clienti durante tutto il processo di ricostruzione e ha creato una pagina web dedicata per aggiornamenti sulle isole barriere della contea di Pinellas. Si invita i clienti a aggiornare le proprie informazioni di contatto per ricevere aggiornamenti via SMS e email.
Duke Energy Florida ha restaurado la energía a 687,000 clientes tras el huracán Helene, con 73,000 todavía experimentando cortes a las 3 p.m. ET del 29 de septiembre de 2024. La empresa tiene como objetivo restaurar la energía a el 95% de los clientes capaces de recibirla antes de las 11:59 p.m. de esta noche. Debido a daños significativos en las islas barrera del condado de Pinellas, Duke Energy está estableciendo un centro de comando central en Madeira Beach para reconstruir la red eléctrica.
Mientras las cuadrillas continúan energizando partes de las islas barrera que pueden recibir energía, muchas estructuras son inseguras para energizar debido a daños extensos. Duke Energy Florida se compromete a mantener informados a los clientes a lo largo del proceso de reconstrucción y ha creado una página web dedicada para actualizaciones sobre las islas barrera del condado de Pinellas. Se alienta a los clientes a actualizar su información de contacto para recibir actualizaciones por texto y correo electrónico.
Duke Energy Florida는 허리케인 헬렌 이후 68만 7천 고객에게 전력을 복구했습니다, 2024년 9월 29일 오후 3시(동부 표준시) 기준으로 아직 73,000명이 정전 상태입니다. 이 회사는 오늘 밤 11시 59분까지 전력을 받을 수 있는 고객의 95%에 전력을 복구하는 것을 목표로 하고 있습니다. 피넬라스 카운티의 장벽 섬들에 심각한 피해가 발생함에 따라, Duke Energy는 마데라 비치에 중앙 지휘 센터를 설립하고 전력망을 재건하기 위해 노력하고 있습니다.
전력을 받을 수 있는 장벽 섬의 일부에 전력을 공급하는 작업이 계속되는 동안, 많은 구조물은 광범위한 손상으로 인해 전력을 공급하기에 안전하지 않습니다. Duke Energy Florida는 재건 과정 내내 고객에게 정보를 제공하기 위해 전념하고 있으며, 피넬라스 카운티 장벽 섬에 대한 업데이트를 위한 전용 웹페이지를 설정했습니다. 고객에게는 문자 및 이메일 업데이트를 받을 수 있도록 연락처 정보를 업데이트할 것을 권장합니다.
Duke Energy Florida a rétabli l'électricité pour 687 000 clients suite à l'ouragan Helene, avec 73 000 clients toujours en panne à 15h00 HE du 29 septembre 2024. La société vise à rétablir l'électricité pour 95 % des clients capables de la recevoir d'ici 23h59 ce soir. En raison de dommages importants sur les îles-barrières du comté de Pinellas, Duke Energy met en place un centre de commandement centralisé à Madeira Beach pour reconstruire le réseau électrique.
Alors que les équipes continuent d'alimenter en électricité des parties des îles-barrières qui peuvent recevoir de l'énergie, de nombreuses structures ne sont pas sécuritaires en raison de dommages étendus. Duke Energy Florida s'engage à tenir les clients informés tout au long du processus de reconstruction et a créé une page Web dédiée pour les mises à jour sur les îles-barrières du comté de Pinellas. Les clients sont encouragés à mettre à jour leurs informations de contact pour recevoir des mises à jour par SMS et e-mail.
Duke Energy Florida hat die Stromversorgung für 687.000 Kunden wiederhergestellt, nachdem Hurrikan Helene über die Region hinweggezogen ist. Stand 29. September 2024, 15:00 Uhr ET, sind immer noch 73.000 Kunden ohne Strom. Das Unternehmen strebt an, bis 22:59 Uhr heute Abend 95% der Kunden, die Strom empfangen können, wieder mit Energie zu versorgen. Aufgrund erheblicher Schäden auf den Barriereinseln des Bezirks Pinellas richtet Duke Energy ein zentralisiertes Kommandocenter in Madeira Beach ein, um das Stromnetz wieder aufzubauen.
Während die Teams daran arbeiten, Teile der Barriereinseln, die Strom empfangen können, mit Energie zu versorgen, sind viele Strukturen wegen umfangreicher Schäden unsicher für die Energieversorgung. Duke Energy Florida verpflichtet sich, die Kunden während des Wiederaufbaus informiert zu halten und hat eine spezielle Webseite für Updates zu den Barriereinseln im Bezirk Pinellas eingerichtet. Kunden werden ermutigt, ihre Kontaktdaten für SMS- und E-Mail-Updates zu aktualisieren.
- Restored power to 687,000 customers
- Aiming to restore power to 95% of customers able to receive it by 11:59 p.m. tonight
- Establishing a centralized command center in Madeira Beach for efficient rebuilding efforts
- 73,000 customers still experiencing outages
- Significant damage to Pinellas County barrier islands requiring extensive rebuilding
- Many structures unsafe to energize due to hurricane damage
Insights
Duke Energy's rapid response to Hurricane Helene demonstrates strong operational resilience. Restoring power to 687,000 customers within days of a major hurricane is impressive, showcasing the company's robust emergency response capabilities. The establishment of a command center in Madeira Beach for the heavily impacted Pinellas County barrier islands indicates a strategic, localized approach to complex restoration challenges.
The company's commitment to rebuilding damaged infrastructure alongside affected communities is a positive sign for long-term recovery and customer relations. However, investors should note that extensive rebuilding efforts may impact short-term financials due to increased capital expenditures and potential regulatory recovery lag.
Duke Energy's proactive communication strategy, including dedicated webpages and customer outreach, is important for maintaining public trust during crisis events. This approach may help mitigate regulatory and reputational risks associated with prolonged outages.
Overall, while the hurricane's impact may create short-term financial pressures, Duke Energy's efficient response and community-focused approach should reinforce its position as a reliable utility operator, potentially supporting long-term investor confidence.
- Majority of Duke Energy Florida's customers will be restored by 11:59 p.m. tonight
- Electrical rebuild required in some areas; some homes, businesses cannot receive power
Our 8,000 crews continue working diligently to repair damage from the devastating impacts of Hurricane Helene and restoring power to those who can receive it. We anticipate restoring power to
Due to the substantial impact to the barrier islands in
Crews will continue energizing portions of the barrier islands that can receive power. However, many customers experienced significant damage to personal property. The damage sustained by these homes and businesses makes some structures unsafe to energize.
"With the significant impact to the barrier islands in
We will keep our customers informed throughout the rebuilding process with adjusted estimated times for restoration and periodic updates on our progress. Texts and email updates will be provided to residents as well. We ask Duke Energy customers to update their phone numbers and email addresses to ensure they receive up-to-date information about restoration efforts.
A dedicated webpage will be established to provide the latest information on the
Duke Energy Florida
Duke Energy Florida, a subsidiary of Duke Energy, owns 12,300 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
Contact: Ana Gibbs
24-Hour: 800.559.3853
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SOURCE Duke Energy
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