Dynatrace Recognized as a Customers’ Choice in the 2024 Gartner® Peer Insights™ Voice of the Customer for Observability Platforms Report
Dynatrace (NYSE: DT) has been recognized as a Customers' Choice in the 2024 Gartner Peer Insights Voice of the Customer for Observability Platforms report. The company received an impressive 4.6 out of 5.0 stars, with 94% of customers recommending their solutions, based on 102 reviews as of October 2024.
The recognition reflects Dynatrace's strong performance in customer satisfaction and market presence. Customer reviews praised the platform's game-changing observability capabilities, excellent customer service, and reliable monitoring solutions. The company also achieved significant recognition in other Gartner evaluations, being named a Leader in the 2024 Gartner Magic Quadrant for Observability Platforms and ranking #1 out of 17 vendors in three key use cases in the 2024 Gartner Critical Capabilities report: Application Health and Performance Monitoring (4.27/5), Hybrid Infrastructure Platform Operations (4.25/5), and Business Insights (4.22/5).
Dynatrace (NYSE: DT) è stata riconosciuta come Choice dei Clienti nel rapporto Voice of the Customer per le Piattaforme di Osservabilità del 2024 di Gartner Peer Insights. L'azienda ha ottenuto un impressionante 4,6 su 5,0 stelle, con il 94% dei clienti che raccomandano le loro soluzioni, basato su 102 recensioni fino a ottobre 2024.
Questo riconoscimento riflette le elevate prestazioni di Dynatrace nella soddisfazione del cliente e nella presenza di mercato. Le recensioni dei clienti hanno lodato le straordinarie capacità di osservabilità della piattaforma, l'eccellente servizio clienti e le soluzioni di monitoraggio affidabili. L'azienda ha anche ottenuto un significativo riconoscimento in altre valutazioni di Gartner, essendo stata nominata Leader nel Magic Quadrant 2024 di Gartner per le Piattaforme di Osservabilità e classificandosi al #1 su 17 fornitori in tre casi d'uso chiave nel rapporto Critical Capabilities 2024 di Gartner: Monitoraggio della Salute e delle Prestazioni dell'Applicazione (4,27/5), Operazioni della Piattaforma di Infrastruttura Ibrida (4,25/5) e Insights Aziendali (4,22/5).
Dynatrace (NYSE: DT) ha sido reconocida como Elección de los Clientes en el informe Voz del Cliente para Plataformas de Observabilidad de Gartner Peer Insights 2024. La compañía recibió una impresionante calificación de 4.6 de 5.0 estrellas, con el 94% de los clientes recomendando sus soluciones, basado en 102 reseñas hasta octubre de 2024.
Este reconocimiento refleja el sólido desempeño de Dynatrace en satisfacción del cliente y presencia en el mercado. Las reseñas de los clientes elogiaron las capacidades transformadoras de observabilidad de la plataforma, la excelente atención al cliente y las soluciones de monitoreo confiables. La empresa también logró un reconocimiento significativo en otras evaluaciones de Gartner, siendo nombrada Líder en el Cuadrante Mágico 2024 de Gartner para Plataformas de Observabilidad y ocupando el puesto #1 de 17 proveedores en tres casos de uso clave en el informe Capacidades Críticas 2024 de Gartner: Monitoreo de Salud y Rendimiento de Aplicaciones (4.27/5), Operaciones de Plataforma de Infraestructura Híbrida (4.25/5) e Insights Empresariales (4.22/5).
다이나트레이스 (NYSE: DT)는 2024년 가트너 피어 인사이트 고객의 목소리 보고서에서 고객의 선택으로 인정받았습니다. 이 회사는 102개의 리뷰를 바탕으로 5.0점 만점에 4.6점을 기록했으며, 94%의 고객이 그들의 솔루션을 추천했습니다(2024년 10월 기준).
이 인정은 고객 만족도와 시장 존재감에서 다이나트레이스의 뛰어난 성과를 반영합니다. 고객 리뷰는 플랫폼의 혁신적인 관찰 기능, 훌륭한 고객 서비스 및 신뢰할 수 있는 모니터링 솔루션을 칭찬했습니다. 이 회사는 다른 가트너 평가에서도 중요한 인정을 받았으며, 2024년 가트너 관찰 플랫폼 마법의 사분면에서 리더로 선정되었고, 2024년 가트너 주요 기능 보고서의 세 가지 주요 사용 사례에서 17개 공급업체 중 1위를 차지했습니다: 애플리케이션 건강 및 성능 모니터링 (4.27/5), 하이브리드 인프라 플랫폼 운영 (4.25/5), 비즈니스 인사이트 (4.22/5).
Dynatrace (NYSE: DT) a été reconnue comme un Choix des Clients dans le rapport Voix du Client pour les Plateformes d'Observabilité de Gartner Peer Insights 2024. L'entreprise a reçu une impressionnante note de 4,6 sur 5,0 étoiles, avec 94% des clients recommandant leurs solutions, sur la base de 102 avis jusqu'en octobre 2024.
Cette reconnaissance reflète la solide performance de Dynatrace en matière de satisfaction client et de présence sur le marché. Les avis des clients ont loué les capacités d'observabilité révolutionnaires de la plateforme, l'excellent service client et les solutions de monitoring fiables. L'entreprise a également obtenu une reconnaissance significative dans d'autres évaluations de Gartner, ayant été nommée Leader dans le Magic Quadrant 2024 de Gartner pour les Plateformes d'Observabilité et se classant #1 parmi 17 fournisseurs dans trois cas d'utilisation clés dans le rapport Critical Capabilities 2024 de Gartner : Suivi de la Santé et des Performances des Applications (4,27/5), Opérations de Plateforme d'Infrastructure Hybride (4,25/5) et Insights Business (4,22/5).
Dynatrace (NYSE: DT) wurde im Bericht Voice of the Customer für Observability-Plattformen von Gartner Peer Insights 2024 als Customers' Choice ausgezeichnet. Das Unternehmen erhielt beeindruckende 4,6 von 5,0 Sternen, wobei 94% der Kunden ihre Lösungen empfehlen, basierend auf 102 Bewertungen bis Oktober 2024.
Diese Anerkennung spiegelt die starke Leistung von Dynatrace in Bezug auf Kundenzufriedenheit und Marktpräsenz wider. Kundenbewertungen lobten die bahnbrechenden Observabilitätsfähigkeiten der Plattform, den exzellenten Kundenservice und die zuverlässigen Monitoring-Lösungen. Das Unternehmen erzielte auch bedeutende Anerkennung in anderen Gartner-Evaluierungen und wurde im Magic Quadrant 2024 von Gartner für Observability-Plattformen als Leader ausgezeichnet und belegte den 1. Platz von 17 Anbietern in drei wichtigen Anwendungsfällen im 2024 Gartner Critical Capabilities Report: Anwendungsverwaltung und Leistungsmonitoring (4,27/5), Betrieb von Hybrid-Infrastrukturplattformen (4,25/5) und Geschäftsinformationen (4,22/5).
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Dynatrace is committed to helping customers observe and understand their complex IT environments to achieve greater resilience and reliability
According to Gartner, “The Voice of the Customer is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. It can play a key role in your buying process, as it focuses on direct peer experiences of buying, implementing and operating a solution.”1
Within the Observability Platforms report, customers rated Dynatrace 4.6 out of 5.0 stars, with
- "Game changing observability that has let us focus on where we can innovate." ~Senior Communications Analyst
- “Customer service, top notch...product features, function, capabilities...second to none. Dynatrace is the bar I hold all other suppliers to, and none have come close yet.” ~Director of IT
- "Dynatrace was essential for implementing the concept of observability in the company, generating value and reliability in the services and applications monitored..." ~IT Associate
- “The solution is incredible, delivers a great experience and a lot of good data.” ~Manager of IT Services
"We are honored to be recognized as a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer for Observability Platforms Report,” said Steve Tack, Chief Product Officer at Dynatrace. “We believe this recognition is especially meaningful because it comes directly from our customers. Their trust and positive feedback are the ultimate validation of our efforts. At Dynatrace, our customers are at the heart of everything we do. We are committed to continuously listening to their needs and enhancing our AI-powered platform accordingly to help them observe, secure, and understand their digital ecosystems beyond the capabilities of traditional observability, driving greater resilience and innovation.”
Dynatrace was also recently named a Leader in the 2024 Gartner Magic Quadrant™ for Observability Platforms, positioning the company as furthest for Completeness of Vision and highest for Ability to Execute. In addition, Dynatrace ranked #1 out of 17 vendors in the 2024 Gartner Critical Capabilities for Observability Platforms Report across three of five use cases: Application Health and Performance Monitoring (4.27/5), Hybrid Infrastructure Platform Operations (4.25/5), and Business Insights (4.22/5).
Gartner Disclaimers
1Gartner Methodologies, Gartner Peer Insights Voice of the Customer Methodologies, https://gpivendorresources.gartner.com/en/articles/6746287-voice-of-the-customer-methodology
Gartner, Peer Insights Voice of the Customer for Observability Platforms, By Peer Contributors, 24 December 2024.
Gartner, Magic Quadrant for Observability Platforms, Gregg Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, 12 August 2024.
Gartner, Critical Capabilities for Observability Platforms, Gregg Siegfried, Padraig Byrne, Mrudula Bangera, Matt Crossley, 12 August 2024.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Dynatrace
Dynatrace (NYSE: DT) exists to make the world’s software work perfectly. Our end-to-end platform combines broad and deep observability and continuous runtime application security with Davis® hypermodal AI to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.
Curious to see how you can simplify your cloud and maximize the impact of your digital teams? Let us show you. Sign up for a 15-day Dynatrace trial.
To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.
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Investor Contact:
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Noelle.Faris@dynatrace.com
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Source: Dynatrace
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