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A1 Group Goes Live with Amdocs to Simplify Subscription Experience for Non-Telco Services

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Amdocs (NASDAQ:DOX) has successfully implemented its Subscription Marketplace solution across six countries in the A1 Group, a leading Central and Eastern Europe service provider. The platform simplifies the onboarding of new B2C partners and enhances the digital subscription experience for A1 Group's customers in Austria, North Macedonia, Bulgaria, Serbia, Croatia, and Slovenia.

The new platform allows customers to easily subscribe to services like Netflix alongside their connectivity packages, streamlining their experience and improving convenience. It also brings improved operational efficiency, leading to a streamlined subscription management lifecycle and reduced operational costs. This collaboration underscores A1 Group's commitment to expanding its subscription services and enhancing customer experience.

Amdocs (NASDAQ:DOX) ha implementato con successo la sua soluzione Subscription Marketplace in sei paesi del Gruppo A1, un fornitore di servizi leader in Europa Centrale e Orientale. La piattaforma semplifica l’onboarding di nuovi partner B2C e migliora l'esperienza di abbonamento digitale per i clienti del Gruppo A1 in Austria, Macedonia del Nord, Bulgaria, Serbia, Croazia e Slovenia.

La nuova piattaforma consente ai clienti di abbonarsi facilmente a servizi come Netflix insieme ai loro pacchetti di connettività, semplificando la loro esperienza e migliorando la comodità. Porta anche a una maggiore efficienza operativa, con un ciclo di gestione degli abbonamenti semplificato e una riduzione dei costi operativi. Questa collaborazione sottolinea l'impegno del Gruppo A1 nell'espandere i propri servizi di abbonamento e nell'arricchire l'esperienza del cliente.

Amdocs (NASDAQ:DOX) ha implementado con éxito su solución Subscription Marketplace en seis países del Grupo A1, un proveedor de servicios líder en Europa Central y del Este. La plataforma simplifica la incorporación de nuevos socios B2C y mejora la experiencia de suscripción digital para los clientes del Grupo A1 en Austria, Macedonia del Norte, Bulgaria, Serbia, Croacia y Eslovenia.

La nueva plataforma permite a los clientes suscribirse fácilmente a servicios como Netflix junto con sus paquetes de conectividad, agilizando su experiencia y mejorando la comodidad. También aporta una mayor eficiencia operativa, lo que conduce a un ciclo de gestión de suscripciones simplificado y a una reducción de los costos operativos. Esta colaboración subraya el compromiso del Grupo A1 de expandir sus servicios de suscripción y mejorar la experiencia del cliente.

Amdocs (NASDAQ:DOX)는 유럽 중앙 및 동부 최대 서비스 제공업체인 A1 그룹의 여섯 개 국가에서 Subscription Marketplace 솔루션을 성공적으로 구현하였습니다. 이 플랫폼은 새로운 B2C 파트너의 온보딩을 단순화하고, A1 그룹 고객의 디지털 구독 경험을 향상시킵니다 오스트리아, 북마케도니아, 불가리아, 세르비아, 크로아티아, 슬로베니아.

새로운 플랫폼은 고객이 Netflix와 같은 서비스에 쉽게 가입할 수 있도록 하여 연결 패키지와 함께 이용할 수 있으며, 이를 통해 고객의 경험을 간소화하고 편의성을 높입니다. 또한 운영 효율성 증가를 가져오며, 구독 관리 라이프사이클을 간소화하고 운영 비용을 줄이는 효과를 내줍니다. 이 협력은 A1 그룹이 구독 서비스를 확대하고 고객 경험을 향상시키기 위해 노력하고 있음을 강조합니다.

Amdocs (NASDAQ:DOX) a mis en œuvre avec succès sa solution Subscription Marketplace dans six pays du Groupe A1, un prestataire de services de premier plan en Europe centrale et orientale. La plateforme simplifie l’intégration de nouveaux partenaires B2C et améliore l’expérience d’abonnement numérique pour les clients du Groupe A1 en Autriche, Macédoine du Nord, Bulgarie, Serbie, Croatie et Slovénie.

La nouvelle plateforme permet aux clients de s'abonner facilement à des services comme Netflix en parallèle de leurs forfaits de connectivité, rationalisant leur expérience et améliorant la commodité. Elle apporte également une meilleure efficacité opérationnelle, entraînant un cycle de gestion des abonnements optimisé et une réduction des coûts opérationnels. Cette collaboration souligne l'engagement du Groupe A1 à étendre ses services d'abonnement et à améliorer l'expérience client.

Amdocs (NASDAQ:DOX) hat erfolgreich seine Lösung Subscription Marketplace in sechs Ländern der A1 Gruppe implementiert, einem führenden Anbieter von Dienstleistungen in Zentral- und Osteuropa. Die Plattform vereinfacht die Integration neuer B2C-Partner und verbessert das digitale Abonnementserlebnis für die Kunden der A1 Gruppe in Österreich, Nordmazedonien, Bulgarien, Serbien, Kroatien und Slowenien.

Die neue Plattform ermöglicht es den Kunden, sich problemlos für Dienste wie Netflix zu abonnieren, während sie ihre Konnektivitätspakete nutzen, was ihre Erfahrung optimiert und den Komfort verbessert. Sie führt auch zu verbesserter Effizienz, was einen optimierten Zyklus des Abonnementmanagements und reduzierte Betriebskosten zur Folge hat. Diese Zusammenarbeit unterstreicht das Engagement der A1 Gruppe, ihre Abonnementdienste auszubauen und das Kundenerlebnis zu verbessern.

Positive
  • Successful implementation of Subscription Marketplace across six countries
  • Simplified onboarding process for new B2C partners
  • Enhanced digital subscription experience for A1 Group's customers
  • Improved operational efficiency and reduced operational costs
  • Potential for business growth through expanded subscription services
Negative
  • None.

Insights

Amdocs' successful implementation of its Subscription Marketplace solution for A1 Group marks a significant technological advancement in the telecom industry. This platform's ability to simplify partner onboarding and enhance the digital subscription experience across six countries demonstrates its scalability and robustness.

The integration of non-telco services like Netflix into connectivity packages represents a strategic move towards service convergence. This approach not only streamlines the customer experience but also positions A1 Group to capture a larger share of the digital services market. The platform's operational efficiency improvements, including streamlined subscription management and reduced costs, could translate to improved profit margins for A1 Group in the long term.

However, the success of this initiative will largely depend on A1 Group's ability to rapidly expand its partner ecosystem and offer a diverse range of attractive services to maintain a competitive edge in an increasingly crowded market.

The collaboration between Amdocs and A1 Group taps into the booming subscription economy, which has seen explosive growth in recent years. By offering a unified platform for various digital subscriptions, A1 Group is positioning itself at the forefront of this trend in Central and Eastern Europe.

This move could potentially increase customer loyalty and reduce churn by creating a more sticky ecosystem of services. The ability to offer personalized, multi-partner bundles could also drive higher average revenue per user (ARPU) for A1 Group. However, success will hinge on the company's ability to negotiate favorable terms with content providers and effectively market these bundled offerings to consumers who may already have standalone subscriptions.

The platform's expansion across six countries also presents an opportunity for cross-market synergies and data-driven insights, potentially leading to more targeted and effective service offerings in the future.

Amdocs' Subscription Marketplace is now going live across six A1 Group countries, simplifying the subscription experience of third-party services for its customers

JERSEY CITY, NJ / ACCESSWIRE / August 7, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced it has completed a successful go-live of its Subscription Marketplace solution across six countries in the A1 Group, a leading Central and Eastern Europe service provider, delivering a user-friendly platform that caters to the diverse needs of A1's customers.

Amdocs Subscription Marketplace simplifies the process of onboarding new B2C partners and the digital subscription experience for new external services of A1 Group's end users in Austria, North Macedonia, Bulgaria, Serbia, Croatia, and Slovenia, enabling them to efficiently manage, customize, and enjoy their subscriptions across media, business, and beyond, all on a single platform. This collaboration underscores A1 Group's commitment to expanding its subscription services, enhancing customer experience.

With the new platform, customers can easily subscribe to new services such as Netflix as part of or in addition to their connectivity packages, streamlining their experience and maximizing convenience. The platform's go-live also brings improved operational efficiency, leading to a streamlined subscription management lifecycle and processes and reduced operational costs.

"We are excited to collaborate with Amdocs to grow our business and transform how our customers experience subscriptions," said Yuliya Daineko, Head of Products and Platforms at A1 Group. "A1 Group is dedicated to delivering a smoother, more seamless subscription experience. Our collaboration with Amdocs will also enable us to onboard new partners more easily, integrate their services into A1, and create multi-partner offerings to provide our customers with a more personalized user experience, with customizable plans."

"The subscription market for digital services continues to grow at a rapid pace as new services and segments emerge," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "A1 Group recognizes the experience improvement that offering a variety of subscription services will provide its customers, so we are excited to help them create exciting new offerings powered by our Subscription Marketplace platform."

Supporting Resources

About Amdocs

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 29,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. For more information, visit www.amdocs.com

Amdocs' Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events and the COVID-19 pandemic, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, and for the second quarter of fiscal 2024 on May 20, 2024.

Media Contacts

Mario Hajiloizi
Amdocs Public Relations
E-mail: mario.hajiloizi@amdocs.com

Holly Abbott
Babel PR for Amdocs
Tel: +44 (0)7527 521057
Email: amdocs@babelpr.com / holly.abbott@babelpr.com

SOURCE: Amdocs Management Limited



View the original press release on accesswire.com

FAQ

What is the purpose of Amdocs' Subscription Marketplace for A1 Group?

Amdocs' Subscription Marketplace simplifies the onboarding of new B2C partners and enhances the digital subscription experience for A1 Group's customers, allowing them to manage and customize subscriptions across media and business services on a single platform.

In which countries has A1 Group implemented Amdocs' Subscription Marketplace?

A1 Group has implemented Amdocs' Subscription Marketplace in six countries: Austria, North Macedonia, Bulgaria, Serbia, Croatia, and Slovenia.

How does the Subscription Marketplace benefit A1 Group's customers?

Customers can easily subscribe to new services like Netflix as part of or in addition to their connectivity packages, streamlining their experience and maximizing convenience. It also offers a more personalized user experience with customizable plans.

What operational benefits does Amdocs' Subscription Marketplace provide to A1 Group?

The platform brings improved operational efficiency, leading to a streamlined subscription management lifecycle and processes, and reduced operational costs for A1 Group.

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