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Sprinklr, Inc. - CXM STOCK NEWS

Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.

Sprinklr, Inc. (symbol: CXM) is a leading provider of enterprise software specifically designed to enhance customer experience management for global brands. Headquartered in New York City, Sprinklr employs more than 900 professionals worldwide, serving over 1,000 top enterprise brands such as IHG, Intel, Microsoft, Samsung, and Virgin America.

Sprinklr's core business revolves around its comprehensive suite of fully integrated social media management tools, which are used to drive business outcomes and manage customer experiences across multiple touchpoints. With operations spanning 77 countries, Sprinklr has been recognized by Forrester as 'the most powerful technology in the market'.

The company offers a range of products that enable customer-facing functions across the front office to collaborate and communicate effectively. These products include:

  • Sprinklr Service: A solution designed to enhance customer care operations.
  • Sprinklr Social: A platform for managing social media interactions.
  • Sprinklr Insights: A tool for gaining actionable insights from customer data.
  • Sprinklr Marketing: A comprehensive solution for streamlining marketing efforts across digital channels.

Sprinklr operates in the Americas, EMEA, and other regions, with the majority of its revenue derived from the Americas. The company's innovative approach and robust technology have made it a vital tool for leading brands looking to improve customer engagement and drive business success.

For more information, visit sprinklr.com or follow them on Twitter @sprinklr.

Latest News:

Source: Sprinklr

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Sprinklr launches Sprinklr AI+, a new AI-everywhere offering that combines proprietary AI with generative AI from OpenAI. Sprinklr AI+ leverages over 1,250 industry-specific AI models and integrates with the OpenAI enterprise API. It brings generative AI to customer experience, allowing enterprises to combine unstructured CX data from digital channels with generative AI to create content and identify insights.
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Sprinklr announces the opening of a new office in Gurgaon, India, which will serve as the global research and development hub for the company. The office is equipped with state-of-the-art amenities and will accommodate over 400 new engineers by the end of the summer. Sprinklr will also provide learning and growth opportunities for over 200 interns in May.
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Sprinklr (CXM) has announced a three-year partnership renewal with BWT Alpine F1® Team, continuing their collaboration as the official partner and Unified-CXM platform provider. This partnership will leverage Sprinklr's four product suites: Sprinklr Service, Sprinklr Insights, Sprinklr Marketing, and Sprinklr Social. BWT Alpine aims to enhance fan engagement and optimize its digital strategies. The Unified-CXM platform is expected to help the team maximize marketing and customer service effectiveness, positioning them competitively within the Formula 1 sphere. Both companies express excitement about the opportunities this partnership will create to connect with fans more effectively.

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Sprinklr (NYSE: CXM) has launched a self-service version of Sprinklr Social, its social media management solution, equipped with OpenAI's generative AI capabilities. The Advanced Plan offers tools for content publishing, engagement, and reporting, enabling teams to generate content faster and enhance interactions. Key features include easy onboarding, a user-friendly interface, and the ability to scale from the self-service to enterprise plans.

Priced at $299 per user per month, the plan also includes a 90-day free trial. The company aims to empower enterprises of all sizes to leverage AI for improved customer experiences.

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Sprinklr (NYSE: CXM) reported a robust Q4 FY23, achieving total revenue of $165.3 million, a 22% increase year-over-year. Subscription revenue soared to $148.3 million, up 26% year-over-year. Notably, the company generated $22.1 million in net cash from operating activities and $16.3 million in free cash flow during the quarter. Total Remaining Performance Obligations (RPO) reached $719.5 million, reflecting a 26% year-over-year growth. The company provided optimistic full-year fiscal 2024 guidance, projecting total revenue between $710 million and $714 million.

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Sprinklr (NYSE: CXM) has launched its winter release (v. 18.2) of the Unified-CXM platform, featuring over 650 new capabilities, including 120 CCaaS and 25 AI features. This update aims to enhance customer service efficiency across digital, social, and voice channels. Notable innovations include predictive intelligence for customer behavior analysis, AI-driven quality management, and integrated commerce solutions for platforms like WhatsApp. The partnership with HDFC Bank showcases significant improvements in customer interactions, unifying over 10 million digital interactions monthly and reducing customer handling times by 15%. This positions Sprinklr as a transformative leader in the CCaaS market.

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Sprinklr (NYSE: CXM) has been recognized as a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the fourth consecutive year. The company's platform aims to address challenges in content marketing by enhancing personalization and performance monitoring, ultimately reducing production costs and improving engagement. Ragy Thomas, CEO, emphasized the platform's capability to deliver measurable value to brands. Sprinklr serves over 1,000 major enterprises, including many Fortune 100 companies.

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FAQ

What is the current stock price of Sprinklr (CXM)?

The current stock price of Sprinklr (CXM) is $7.6 as of November 4, 2024.

What is the market cap of Sprinklr (CXM)?

The market cap of Sprinklr (CXM) is approximately 1.9B.

What does Sprinklr, Inc. do?

Sprinklr, Inc. provides enterprise software designed to manage customer experiences across various digital channels.

Where is Sprinklr, Inc. headquartered?

Sprinklr, Inc. is headquartered in New York City.

How many employees does Sprinklr, Inc. have?

Sprinklr, Inc. employs more than 900 people globally.

Who are some of Sprinklr, Inc.'s notable clients?

Notable clients include IHG, Intel, Microsoft, Samsung, and Virgin America.

In how many countries does Sprinklr operate?

Sprinklr operates in 77 countries worldwide.

What products does Sprinklr offer?

Sprinklr offers Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing.

Which geographic region generates the most revenue for Sprinklr?

The Americas generate the most revenue for Sprinklr.

Why is Sprinklr recognized by Forrester?

Sprinklr is recognized by Forrester as 'the most powerful technology in the market' for its enterprise social technology.

How does Sprinklr help businesses?

Sprinklr helps businesses drive outcomes and manage customer experiences across different touchpoints and digital channels.

Where can I find more information about Sprinklr?

More information can be found on their website at sprinklr.com or by following their Twitter handle @sprinklr.

Sprinklr, Inc.

NYSE:CXM

CXM Rankings

CXM Stock Data

1.93B
136.97M
4.73%
97.58%
3.13%
Software - Application
Services-prepackaged Software
Link
United States of America
NEW YORK