Sprinklr Introduces New Self-Service Plan and ChatGPT-Enabled Tools to Help Enterprise Social Teams
Sprinklr (NYSE: CXM) has launched a self-service version of Sprinklr Social, its social media management solution, equipped with OpenAI's generative AI capabilities. The Advanced Plan offers tools for content publishing, engagement, and reporting, enabling teams to generate content faster and enhance interactions. Key features include easy onboarding, a user-friendly interface, and the ability to scale from the self-service to enterprise plans.
Priced at
- Launch of self-service Sprinklr Social with OpenAI integration enhances content creation and engagement.
- Affordable pricing at $299 per user per month makes it accessible to a larger market.
- 90-day free trial allows users to experience the platform risk-free.
- None.
Sprinklr Social is now available out-of-the-box with publishing, engagement, and reporting tools integrated with OpenAI generative capabilities.
"OpenAI has shown the potential for generative AI to change how brands operate," said
The Sprinklr Social Advanced Plan is pre-built with OpenAI GPT integrations enabling customers to leverage generative AI capabilities for content publishing, engagement, and reporting:
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Content Publishing : Brainstorm content ideas and get creative, channel-specific copy for posts instantly; adjust tone, length, grammar and much more. - Engagement: Reword and simplify responses, modify length and tone, translate to multiple languages, and maintain quality with AI-enabled grammar check.
- Reporting: Auto tag inbound messages to identify emerging themes and get performance insights in real-time.
Sprinklr Social (Formerly Sprinklr Social Engagement & Sales) has long served many of the world’s most iconic brands. However, smaller enterprise social media teams have expressed the need for out-of-the-box solutions that are quick to deploy and easy to use.
Sprinklr Social’s Advanced Plan integrated with OpenAI generative AI addresses these needs. This out-of-the-box version of Sprinklr Social is simpler, smarter, and better than competing enterprise tools. Product highlights include:
- Quick and easy onboarding: Sprinklr Social’s Advanced Plan is completely out-of-the-box. Users can complete setup within minutes and go live instantly.
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Social media management at scale on major channels: In-depth capabilities around listening, publishing, engagement, governance, and reporting across six social channels (Facebook, Instagram,
TikTok , LinkedIn, Twitter, YouTube). - User-friendly interface: Social media teams can take advantage of Sprinklr’s simplest UI yet, designed for complete personalization and simple, intuitive navigation.
- In-depth Listening: Sprinklr Social’s Advanced Plan leverages AI-powered social listening to transform unstructured data into actionable insights and give enterprises a more complete view of the customer, market, and competitors.
- OpenAI GPT-enabled AI: Leverage OpenAI’s GPT capabilities to improve efficiency across publishing, engagement, and reporting - generate content faster, configure message workflows, and automate reporting to allow even smaller teams to manage social media at scale.
- Scalability: Easily migrate to Sprinklr Social’s Enterprise Plan when scaling social media efforts across channel coverage, governance, reporting and analytics.
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Affordability: At just
per user per month, Sprinklr Social’s Advanced Plan is an affordable solution for businesses looking to manage their social media presence, making it accessible to a broader range of businesses. The product also offers a 90-day Free Trial for teams to explore, learn and adopt the tool.$299
“2023 is the year that the enterprise finally puts AI to work at scale,” continued Singh. “For more than a decade
“Generative AI has become table stakes as quickly as any technology in recent memory,” said
The self-service and enterprise versions of Sprinklr Social are powered by the same code base, which means that:
- Teams can seamlessly opt for the enterprise offering as their requirements grow.
- With the same code base, teams can experience easy portability and data migration.
Availability
The Sprinklr Social Advanced Plan is available now. Sign up for a 90-day trial here. After 90 days, the Advanced Plan is available for
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