Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (symbol: CXM) is a leading provider of enterprise software specifically designed to enhance customer experience management for global brands. Headquartered in New York City, Sprinklr employs more than 900 professionals worldwide, serving over 1,000 top enterprise brands such as IHG, Intel, Microsoft, Samsung, and Virgin America.
Sprinklr's core business revolves around its comprehensive suite of fully integrated social media management tools, which are used to drive business outcomes and manage customer experiences across multiple touchpoints. With operations spanning 77 countries, Sprinklr has been recognized by Forrester as 'the most powerful technology in the market'.
The company offers a range of products that enable customer-facing functions across the front office to collaborate and communicate effectively. These products include:
- Sprinklr Service: A solution designed to enhance customer care operations.
- Sprinklr Social: A platform for managing social media interactions.
- Sprinklr Insights: A tool for gaining actionable insights from customer data.
- Sprinklr Marketing: A comprehensive solution for streamlining marketing efforts across digital channels.
Sprinklr operates in the Americas, EMEA, and other regions, with the majority of its revenue derived from the Americas. The company's innovative approach and robust technology have made it a vital tool for leading brands looking to improve customer engagement and drive business success.
For more information, visit sprinklr.com or follow them on Twitter @sprinklr.
Latest News:
Source: Sprinklr
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Rhea-AI Summary
Sprinklr (NYSE: CXM) appoints Scott Harvey as Chief Customer Officer to lead a unified global customer organization, reaffirms financial guidance for Q4 and FY 2024, and announces the departure of Chief Revenue Officer Paul Ohls. Harvey will accelerate go-to-market efficiencies and better serve customers, reporting directly to CEO Ragy Thomas.
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Sprinklr (NYSE: CXM) appoints Trac Pham as interim Chief Operating Officer (COO) to lead planning efforts and improve go-to-market strategy. The company also announces a $100 million stock buyback program and reaffirms financial guidance for the fourth quarter and full year fiscal 2024.
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Sprinklr (NYSE: CXM) launches Conversational AI+ in Sprinklr Service, part of the Release 18.11, to empower businesses to quickly deploy and scale AI-powered bots that have human-like text and voice conversations. The release includes AI-powered capabilities across every product suite, enabling brands to create and deploy virtual assistants that truly understand and engage with customers. Conversational AI+ simplifies bot creation, reduces deployment times, and streamlines the bot creation process, allowing businesses to save time and resources while delivering exceptional customer experiences.
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Sprinklr (NYSE: CXM) reported Q3 total revenue of $186.3 million, up 18% year-over-year, with subscription revenue of $170.5 million, up 22% year-over-year. The company achieved net cash provided by operating activities of $21.0 million and free cash flow of $15.9 million in Q3. RPO and cRPO were up 34% and 19% year-over-year, respectively. Sprinklr also reported 123 $1 million customers, up 15% year-over-year. The company's total cash, cash equivalents, and marketable securities as of October 31, 2023, was $656.4 million. Third quarter GAAP operating margin was 7%, and non-GAAP operating margin was 15%. The company is providing guidance for the fourth fiscal quarter and the full fiscal year ending January 31, 2024.
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Sprinklr (NYSE: CXM) Announces Partnership with Global Surfaces Leader to Enhance Customer Experiences with AI-Powered Unified-CXM Platform. The partnership aims to create consistent, engaging customer experiences across all channels, leveraging Sprinklr's AI capabilities.
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Sprinklr (NYSE: CXM) announces participation of Chief Financial Officer in Fireside Chat at Barclays Global Technology Conference on December 7th, 2023. The event will take place at The Palace Hotel, San Francisco, CA, and a live audio webcast and replay will be available on Sprinklr’s investor relations website.
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Sprinklr (NYSE: CXM) partners with infinit.cx to revolutionize customer service and support across 30+ digital channels in the DACH region. The partnership aims to optimize Sprinklr Service, leveraging AI-powered customer service platforms to enhance customer experiences and improve productivity. Deutsche Telekom is already leveraging this partnership to streamline operations and improve customer experiences. The collaboration will empower customers with the latest AI, enhancing agent productivity and creating a consistent user experience.
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Sprinklr (NYSE: CXM) announces the release of its third quarter fiscal year 2024 financial results, with an earnings press release available on the Sprinklr Investor Relations website. A conference call to discuss the results will be held at 5:00 pm ET on December 6, 2023, with options for both webcast and phone access.
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Sprinklr (NYSE: CXM) announced an expanded strategic partnership with WPP to create AI solutions for global clients, aiming to deliver more personalized and consistent customer experiences. The partnership will result in the creation of CX Live AI, a joint offering that connects Sprinklr's AI+ platform with WPP's AI resources, benefiting clients such as The Coca-Cola Company.
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Sprinklr has been selected by Vueling, a Spanish airline, to optimize its customers' social media experience. This integration will enhance operational efficiency and customer engagement.
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FAQ
What is the current stock price of Sprinklr (CXM)?
The current stock price of Sprinklr (CXM) is $8.04 as of November 21, 2024.
What is the market cap of Sprinklr (CXM)?
The market cap of Sprinklr (CXM) is approximately 2.0B.
What does Sprinklr, Inc. do?
Sprinklr, Inc. provides enterprise software designed to manage customer experiences across various digital channels.
Where is Sprinklr, Inc. headquartered?
Sprinklr, Inc. is headquartered in New York City.
How many employees does Sprinklr, Inc. have?
Sprinklr, Inc. employs more than 900 people globally.
Who are some of Sprinklr, Inc.'s notable clients?
Notable clients include IHG, Intel, Microsoft, Samsung, and Virgin America.
In how many countries does Sprinklr operate?
Sprinklr operates in 77 countries worldwide.
What products does Sprinklr offer?
Sprinklr offers Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing.
Which geographic region generates the most revenue for Sprinklr?
The Americas generate the most revenue for Sprinklr.
Why is Sprinklr recognized by Forrester?
Sprinklr is recognized by Forrester as 'the most powerful technology in the market' for its enterprise social technology.
How does Sprinklr help businesses?
Sprinklr helps businesses drive outcomes and manage customer experiences across different touchpoints and digital channels.
Where can I find more information about Sprinklr?
More information can be found on their website at sprinklr.com or by following their Twitter handle @sprinklr.
Sprinklr, Inc.
NYSE:CXM
CXM Rankings
CXM Stock Data
2.00B
117.54M
6.26%
94.09%
3.82%
Software - Application
Services-prepackaged Software
United States of America
NEW YORK