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CSG Systems International, Inc. (NASDAQ: CSGS) is a leading provider of business support solutions and services, catering to a majority of the top 100 global communications service providers. These include industry giants such as AT&T, Comcast, Dish Network, France Telecom, Orange, T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo, and Verizon.
For over 25 years, CSG Systems International has been at the forefront of offering comprehensive solutions in voice, video, data, and content services. Their portfolio encompasses a wide range of licensed and Software-as-a-Service (SaaS) products designed to help clients improve business operations, compete more effectively, and enhance customer experiences. The company's cloud-first architecture and customer-centric approach enable businesses to deliver exceptional experiences across multiple touchpoints, simplifying connections and transactions for B2B, B2C, and B2B2X customers.
CSG Systems International operates in one primary segment: Solutions and Services. Their expertise spans various industry verticals, allowing them to tackle the growing complexity of business in the digital age. The company generates a significant portion of its revenue from the Americas, primarily the United States.
Recent achievements include numerous partnerships with leading global communications providers and continuous innovation in their SaaS offerings. These advancements have positioned CSG Systems International as a vital player in helping businesses navigate the evolving digital landscape.
For more information, visit CSG Systems International.
CSG Systems International reported Q3 2024 results with total revenue of $295.1 million, up 2.9% year-over-year. GAAP operating income was $31.8 million with a 10.8% margin, while non-GAAP operating income reached $50.1 million with an 18.4% margin. The company announced a contract renewal with Comcast through 2030 and raised its 2024 profitability and non-GAAP EPS guidance. CSG declared a quarterly dividend of $0.30 per share and repurchased approximately 313,000 shares for $15 million. The company committed to returning over $100 million to shareholders via dividends and buybacks in both 2024 and 2025.
CSG and Comcast have announced a six-year contract renewal through December 31, 2030, extending their 35+ year relationship. Under the agreement, Comcast will continue using CSG's platforms to support its residential video, broadband, and digital phone customer base. The renewal demonstrates the ongoing partnership between the two companies and their commitment to delivering customer experiences. The contract details will be discussed during CSG's third quarter earnings call.
CSG Forte, a leader in digital payment solutions, has won three industry awards for innovation in payments. Their product, CSG Forte Engage, a multi-channel, low-to-no code payment solution, received two awards at the Juniper Research 2024 Future Digital Awards for Fintech & Payments: Platinum in the Omnichannel Payments Platform category and Gold in the Recurring Payment Platform Innovation category. Additionally, it earned the Top Innovation in Payments award at the 2024 PayTech Awards USA.
CSG Forte Engage allows customers to pay through their preferred channels, offering personalized, secure statements. The platform helps organizations protect against payment data exposure, mitigate data breaches, and modernize the customer experience. Intech Worldwide LP, a software solutions provider for courts, has partnered with CSG Forte to integrate multichannel payment processing into their Apex Court Solutions software, enabling payments via text message, email, and IVR in English and Spanish.
CSG Systems International (NASDAQ: CSGS) has announced its upcoming third quarter 2024 earnings conference call, scheduled for Wednesday, November 6, 2024, at 5:00 p.m. ET. The call will feature presentations from Brian Shepherd, CSG's president and chief executive officer, and Hai Tran, the company's chief financial officer. Interested parties can join the conference call by dialing 1-888-412-4131 and using the passcode 2327393. Additionally, a webcast option is available for those who prefer to join online, offering both live and archived formats of the earnings call.
CSG (NASDAQ: CSGS) has announced a strategic partnership with Cellusys to address challenges in the global roaming landscape. This collaboration aims to streamline roaming processes, enhance customer experiences, and unlock new revenue streams for mobile operators. The partnership combines CSG's expertise in roaming testing and settlement with Cellusys' award-winning roaming management systems.
Key features of the unified solution include intelligent roaming steering, proactive testing, smart settlement, and comprehensive analytics. These tools provide real-time visibility of roaming conditions, optimize network selection, and offer actionable insights for informed decision-making. The partnership is positioned to help mobile operators capitalize on emerging technologies like 5G and IoT, while improving customer satisfaction and operational efficiency.
CSG Systems International (NASDAQ: CSGS) has announced its Board of Directors' approval of a quarterly cash dividend payment. The dividend, set at $0.30 per share of common stock, will be paid on September 27, 2024. Shareholders of record as of the close of business on September 13, 2024, will be eligible for this dividend. This announcement demonstrates CSG's commitment to providing regular returns to its shareholders, maintaining its dividend policy despite market fluctuations.
CSG Systems International (NASDAQ: CSGS) reported solid Q2 2024 results, with total revenue of $290.3 million, up 1.4% year-over-year. The company achieved GAAP EPS of $0.48 and non-GAAP EPS of $1.02, a 27.5% increase from Q2 2023. CSG raised its 2024 profitability and non-GAAP EPS guidance targets, while reiterating other guidance. The company announced exciting customer wins, including Telenor Denmark, Telstra, One New Zealand, and Lyse Norway. CSG's Board authorized an additional $100 million share repurchase program. The company's industry diversification strategy progressed, with 31% of revenue now coming from verticals outside Communication Service Providers, up from 7% in 2017.
Lyse, a major Norwegian energy and telecom company, has chosen CSG's cloud-native SaaS platforms to modernize its mobile consumer business. This strategic move aims to enhance customer experience, consolidate offerings, and drive business growth. Lyse will utilize CSG Ascendon, an AWS cloud-native revenue management platform, along with CSG's customer engagement capabilities.
The partnership enables Lyse to scale its business, deliver personalized customer journeys, and improve self-service across all touchpoints. By streamlining operations and leveraging AI-powered solutions, Lyse aims to set new standards in the Norwegian telecommunications market, focusing on long-term cost-effectiveness and customer loyalty.
Telenor Denmark, the second-largest mobile operator in Denmark, has chosen CSG's cloud-native, SaaS platforms to drive its digital transformation and enhance customer experiences. This strategic collaboration aims to:
1. Improve omnichannel monetization
2. Boost business efficiency
3. Future-proof B2C and B2B customer experiences
CSG Ascendon, an AWS cloud-native revenue management platform, and CSG Xponent will be implemented to deliver better digital experiences, enhance omnichannel support, and seize new revenue opportunities. The partnership is expected to strengthen Telenor Denmark's position as a leading digital telco, serving its 1.7 million customers with innovative solutions and maintaining high customer satisfaction levels.
CSG Forte has been awarded the Best API Set in the 2024 Best of Breed API Awards by TSG (The Strawhecker Group) for the second consecutive year. The company's APIs were recognized for creating a user-friendly experience for developers, scoring top marks in ease of access, clarity, simple implementation, robust error handling, and effective issue escalation.
TSG's Global Experience Monitoring platform rigorously benchmarks payment gateway API experiences. CSG Forte's API, based on REST architecture, offers features like tokenization, recurring billing, fraud prevention, and robust reporting. The company's technology aims to modernize and simplify customer bill payments, improve on-time payments, and enhance customer satisfaction through an effortless digital platform.
This recognition highlights CSG Forte's commitment to innovation and its ability to provide valuable services to merchants, partners, and consumers in the digital payment solutions sector.
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